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** [[PrintLimitPro|Is Print-Limit Pro the same as PaperCut?]]
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** [[HPJetDirectSocket |Does PaperCut support HP JetDirect Sockets or Standard TCP/IP Ports?]]
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** [[DeletingUsers |How do I delete users from the system?]]
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** [[DeletingUsers |How do I delete users from PaperCut?]]
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** [[https://www.papercut.com/tools/roi/|What is PaperCut's return on investment (roi)?]]
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** [[https://www.papercut.com/products/ng/manual/ch-guest-users.html|How do I create a user account?]]
** [[https://www.papercut.com/products/ng/manual/ch-shared-accounts.html|How do I create a shared account?]]

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** [[DeleteAPrinterInPaperCutNG |How do I exclude a printer from PaperCut?]]

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(:title Question Index:)
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This is a list of Knowledge Base topics posed as questions.  To see a list of topics grouped by category, ContentIndex.  Or you can use the search box below.
to:
This is a list of Knowledge Base topics posed as questions.
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(:searchbox group=-PmWiki,-Site name=-RecentChanges,-RecentUploads,-HomePage fmt=#title order=title :)
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(:include Site.SearchBox:)
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(:searchbox:)
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(:searchbox group=-PmWiki,-Site name=-RecentChanges,-RecentUploads,-HomePage fmt=#title order=title :)
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** [[ReportsRowLimit I am running a very large report (2500+ rows) and not all data is being shown. Why not?]]
** [[ReportsRowLimit My report is missing some data. Why?]]
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** [[RemovingCurrencySigns I use a currency symbol other than a dollar sign, how can I change it?]]
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** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]
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*** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]
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* '''Scripting and APIs'''
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* '''Scripting and [=APIs=]'''
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** [[MultipleDomains I have more than one domain. How can I import my users?]
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** [[MultipleDomains I have more than one domain. How can I import my users?]]
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** [[ErrorTextPropertyIsReadOnly I am getting the error "text property is read only". What do I do?
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** [[ErrorTextPropertyIsReadOnly I am getting the error "text property is read only". What do I do?]]
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** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]
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** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]
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** [[RemoteAdministration How can I administer PaperCut remotely?]]
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** [[MigratingNGToNewServer How do I migrate my installation of PaperCut NG to a new server?]]
** [[PartiallyClearingLogData How can I clear out / delete old log data?]]
** [[KeepingAHealthySystem How can I keep my PaperCut installation healthy?]]
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** [[BackingUpData How do I perform a backup of PaperCut's settings / data?]]
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** [[KeepingYourUserDatabaseUpToDate How can I keep the User list / database up to date?]]
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** [[FullTranslation How do I go about translating PaperCut NG into another language?]]
** [[WebToolsTranslation How do I go about translating PaperCut Quota's Web Tools interface into another language?]]
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** [[NetworkPrinters How do I set this up network printer (printer with a network card)?]]
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** [[ControllingPrinterAccessBasedOnTime How can I control access to printers based on the time?]]
** [[PurchasingNewPrinters Iím purchasing a new printer.  How can I check its compatibility?]]
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** [[ReleaseStationOnColorPrintingOnly How do I set up a release station only for color printing?]]
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** [[CustomMicrosoftAccessReports How do I make custom reports with MS Access?]]
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** [[WhatCurrenciesDoWeAccept What currencies do you accept?]]
** [[RefundPolicy What is your refund policy?]]
** [[ProductDelivery What do we get when we buy?]]
** [[FreeQuotaLicenceQuestions How does the PaperCut Quota free license work?]]
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** [[AddingPrintersInAnEducationEnvironment What is a good way to manage printers in a school or univeristy environment?]]
** [[ApiCompatibility Do you retain backwards compatability with your public [=APIs=]?]]
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** [[AddingALargeNumberOfUserAccounts How can I easily add a large number of users to PaperCut?]]
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** [[ClientBandwidthSavingScripts How can I reduce the bandwidth consumed by the User Client Tool?]]
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** [[ConfiguringTheWebToolsInterface How do I configure the Web Tools interface?]]
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** [[TailoredWebTools How can I customize the Web Tools interface?]]
** [[TailoredWebTools Can you customize the Web Tools interface for me?]]
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** [[ReportingProblems How do I report problems with PaperCut?]]
** [[HowToEnableDebug How do I enable 'debug' mode?]]
** [[PrintToFile How do I perform a 'print to file'?]] (as requested by the PaperCut developers)
** [[ResettingTheAdminPassword I forgot the admin password. How do I reset / change it?]]
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** [[ErrorTextPropertyIsReadOnly I am getting the error "text property is read only". What do I do?
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** Internet Charging and Proxy Servers

** Upgrading
*** [[{{MigratingNGToNewServer}} Migrating PaperCut NG to a new server]]
*** [[{{UpgradingQuota}} Upgrading PaperCut Quota]]
*** [[{{UpgradingChargeBack}} Upgrading PaperCut ChargeBack]]

* '''Tips and Tricks'''
** KeepingYourUserDatabaseUpToDate
** RemoteAdministration
** AddingALargeNumberOfUserAccounts
** PartiallyClearingLogData
** BackingUpData
** ReleaseStationOnColorPrintingOnly
** WorkstationPrinterConfigurationScripts
** [[AddingPrintersInAnEducationEnvironment Managing printers in an school or univeristy environment]]
** KeepingAHealthySystem
** ControllingPrinterAccessBasedOnTime
** [[ClientBandwidthSavingScripts Reducing the bandwidth consumed by the client utility]]


* '''Hardware & Software Compatibility'''
** [[SupportedPrinters Comments on specific printers]]
** [[PurchasingNewPrinters Iím purchasing a new printer.  How can I check its compatibility?]]
** [[NetworkPrinters How do I set this up network printer (printer with a network card)?]]


* '''Sales and Purchasing'''
** WhatCurrenciesDoWeAccept
** [[RefundPolicy What is our refund policy?]]
** [[ProductDelivery What do we get when we buy?]]
** [[FreeQuotaLicenceQuestions Questions about the PaperCut Quota free license]]

* '''Troubleshooting'''
** ErrorTextPropertyIsReadOnly
** ReportingProblems
** [[PrintToFile Performing a "print to file" as requested by the PaperCut developers.]]
** HowToEnableDebug
** [[RulesForNewUsers PaperCut is not creating new users with the group rules I have defined]]
** ResettingTheAdminPassword


* '''Customizing'''
** CustomMicrosoftAccessReports
** TailoredWebTools
** ConfiguringTheWebToolsInterface
** [[ApiCompatibility API Compability]]


* '''International Projects and Localization'''
** [[{{FullTranslation}} Translating PaperCut NG into languages other than English]].
** [[{{WebToolsTranslation}} Translating PaperCut Quota's Web Tools interface]]

[[{{NewIndex}} .]]
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** [[RulesForNewUsers Why isn't PaperCut creating new users with the group rules I have defined?]]
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** [[UpgradePolicy What is PaperCut's upgrade policy?]]
** [[UpgradePolicy When are new versions of PaperCut released?]]
** [[UpgradingPaperCut How do I upgrade PaperCut?]]
** [[PageCountingMachine How do I update PaperCut's "page counting machine" component?]]
Added lines 12-15:
** [[ImplementationPlan Do you have an implementation guide for IT and network managers?]]
** [[ImplementingPaperCutInSchools How do schools implement PaperCut?]]
** [[MultipleServers Can I install PaperCut on multiple servers?]]
** [[MultipleServers How do I install PaperCut across multiple servers?]]
Added lines 20-22:
** [[PeerToPeerNetwork How do I set up PaperCut on a peer-to-peer or home network?]]
** [[{{Windows2003}} Does PaperCut run on Windows Server 2003?]]
** [[ServiceAccount Does PaperCut require a service account to run under with domain admin privileges?]]
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** [[RestoringDataFiles How do I restore a PaperCut database file?]]
** [[RestoringDataFiles How do I restore from backup?]]
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** [[ActiveDirectoryConsiderations What do I need to take into account when using PaperCut with Active Directory?]]
** [[NestedGroups Does PaperCut support nested groups in Active Directory?]]
** [[NestedGroups How do I use Active Directory's nested groups feature with PaperCut?]]
** [[ManagingLaptops How can I manage my laptops/notebooks in my network/domain environment?]]
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** [[TroubleshootingProxyServerConfiguration I'm having trouble configuring my proxy server for use with PaperCut. What can I do?]]
** [[SeparatePrintAndInternetBalances How can I set up separate Print and Internet balances?]]
** [[ConfiguringSquidProxyToAuthenticateWithActiveDirectory How do I configure Squid to authenticate against Active Directory?]]
** [[InstallingAndConfiguringSquidNTProxy Can you help me install / configure Squid NT?]]
** [[InternetChargingAndWebFilteringIntegration Can I use PaperCut internet charging in conjunction with other web filtering applications?]]
Added lines 60-66:
** [[LicenseExceeded I have exceeded my license. How can I address this?]]
** [[LicenseExceeded PaperCut says I have too many users for my license. What do I do?]]
** [[PastReleases I have a license for version X.  Where can I download this version?]]
** [[PastReleases I have a license for an older version of PaperCut, but can't find this version on the website. Where can I download it?]]
** [[InvalidRegistrationKey PaperCut says my registration key is invalid. What do I do?]]
** [[ClusterLicense How do I license PaperCut NG for use in a cluster?]]
** [[ClusterLicense I would like to set up PaperCut NG on a cluster. Do I need to buy a license for each cluster node?]]
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*** [[BillTeachingStaff What is the best way to bill teaching staff on a montly basis?]]
*** [[ImportCertificateFromIIS Can PaperCut use the SSL Certificate I am using for IIS?]]
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** [[DeletingUsers How do I delete users from the system?]]
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** [[PopupMessages How do I configure the popup messages?]]
** [[UserInquiryTool How do I configure / deploy the User Client Tool?]]
** [[CustomizingTheUserInquiryTool How do I customize the User Client Tool?]]
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** [[RemovingCurrencySigns How do I remove currency signs from the User Client Tool and Web Tools interface?]]
** [[LoggingOutOfWebTools Why can't I log out of the Web Tools interface?]]
** [[WebToolsPassword The Web Tools interface is asking me for a password.  What is the admin password?]]
** [[CommonErrorsInWebToolsInterface I'm having some issues using the Web Tools interface. What can I do?]]
** [[SettingTheCurrencySignInWebTools How do I set the currency sign and date format in the Web Tools interface?]]
** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]
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** [[UnableToAddAPrinter Why canít I add my printer to PaperCut?]]
Deleted lines 135-157:
* '''Other Common Questions'''
** [[RemovingCurrencySigns How do I remove currency signs from the client and web tools?]]
** [[UpgradePolicy What is PaperCut's upgrade policy?]]
** [[RestoringDataFiles How do I restore a PaperCut database file?]]
** [[ActiveDirectoryConsiderations  PaperCut and Active Directory]]
** [[NestedGroups Questions on nested groups in Active Directory]]
** [[MultipleServers Can I install PaperCut on multiple servers?]]
** [[LicenseExceeded I have exceeded my license. How can I address this?]]
** [[PastReleases I have a license for version X.  Where can I download this version?]]
** [[BillTeachingStaff What is the best way to bill teaching staff on a montly basis?]]
** [[PageCountingMachine How do I update PaperCut's "page counting machine" component?]]
** [[UnableToAddAPrinter Why canít I add my printer to PaperCut?]]
** [[ManagingLaptops Managing laptops/notebooks in a network/domain environment.]]
** [[InvalidRegistrationKey PaperCut says my registration key is invalid.]]
** [[PeerToPeerNetwork Running PaperCut on a peer-to-peer or home network.]]
** [[ClusterLicense Licensing PaperCut NG in a Cluster]]
** [[DeletingUsers How do I delete users from the system.]]
** Web Tools Interface
*** [[LoggingOutOfWebTools Why can't I log out of the Web Tools interface?]]
*** [[WebToolsPassword The Web Tools interface is asking me for a password.  What is the admin password?]]
*** CommonErrorsInWebToolsInterface
*** [[SettingTheCurrencySignInWebTools How do I set the currency sign and date format in the Web Tools interface?]]
** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]
Deleted lines 138-147:
* '''Implementation and Project Planning'''
** [[ImplementationPlan An implementation guide for IT and network managers]]
** [[ImplementingPaperCutInSchools How do Schools implement PaperCut?]]

* '''Installation / Upgrades'''

** Server Installation
*** [[{{Windows2003}} Does PaperCut run on Windows 2003?]]
*** [[ServiceAccount Does PaperCut require a service account to run under with domain admin privileges?]]
*** [[ImportCertificateFromIIS Can PaperCut use the SSL Certificate I am using for IIS?]]
Deleted lines 139-143:
** Workstation Setup
*** PopupMessages
*** UserInquiryTool [-(including  deployment options)-]
*** CustomizingTheUserInquiryTool
*** WorkstationPrinterConfigurationScripts
Deleted lines 141-145:
*** TroubleshootingProxyServerConfiguration
*** [[{{SeparatePrintAndInternetBalances}} How can I set up separate Print and Internet balances?]]
*** ConfiguringSquidProxyToAuthenticateWithActiveDirectory
*** InstallingAndConfiguringSquidNTProxy
*** [[{{InternetChargingAndWebFilteringIntegration}} Setting up PaperCut's net charging in conjunction with other web filtering applications]]
Deleted line 143:
*** [[{{UpgradingNG}} Upgrading PaperCut NG]]
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Describe QuestionIndex here.
to:
This is a list of Knowledge Base topics posed as questions.  To see a list of topics grouped by category, ContentIndex.  Or you can use the search box below.

[[$Search]]

* '''Administration'''


* '''Architecture / Implementation / Deployment'''
** [[CrossPlatformNetworks I have a mixture of operating systems. How do I set up PaperCut?]]
** [[CrossPlatformNetworks What operating systems does PaperCut run on?]]
** [[MacintoshPrintQuota Does PaperCut run on Apple Mac systems?]]
** [[MacintoshPrintQuota Does PaperCut run on Mac OS X?]]

* '''Backups & Databases'''
** [[ExternalDatabases What external databases does PaperCut NG support?]]

* '''Configuration'''


* '''Domains and Directories'''
** [[ImportingASubsetOfUsers How do I import a subset of users from my domain?]]
** [[ImportingASubsetOfUsers How do I import only some users from my domain?]]
** [[ImportingASubsetOfUsers What if I don't want to import all users from my domain?]]

* '''Edition Specific'''
** '''PaperCut NG'''

** '''PaperCut Quota / ChargeBack'''
*** [[ChargebackPopupClient How do I use the PaperCut ChargeBack User Client Tool?]]

* '''International Projects and Localization'''


* '''Internet Charging & Proxy Servers'''


* '''Licensing'''
** [[ExtensionToTrial Can I get an extension on the trial period?]]
** [[ExtensionToTrial My trial period has expired. Can I get an extension?]]

* '''Printers'''
** [[SupportedPrinters What printers does PaperCut support?]]
** [[SupportedPrinters Does PaperCut support my printer?]]
** [[LocalPrinters Are local desktop printers (peer printers) supported?]]
** [[LocalPrinters How do I track printing on a locally connected desktop (USB) printer?]]
** [[DeleteAPrinterInPaperCutNG How do I ignore/delete a printer in PaperCut NG?]]

* '''Release Stations'''


* '''Reports'''


* '''Sales'''


* '''Scripting and APIs'''
** [[WorkstationPrinterConfigurationScripts How can I automate the adding (or connecting) of printers to workstations?]]
** [[WorkstationPrinterConfigurationScripts Can PaperCut automatically add printers to workstations?]]

* '''Using PaperCut'''
** '''Filters'''
*** [[GroupBasedPrinterFilters How do I apply printer filters based on group membership?]]

** '''Tips & Tricks'''


* '''Users'''
** [[MultipleDomains How do I import users from multiple domains?]]
** [[MultipleDomains I have more than one domain. How can I import my users?]

* '''User Client Tool'''


* '''Web Tools Interface'''


!Troubleshooting
* '''General'''

* '''Errors'''

* '''Printers'''

* '''Printing'''
** [[PageCountProblems Why is PaperCut not counting pages for my printer?]]
** [[PageCountProblems Why is PaperCut counting the wrong number of pages for my printer?]]
** [[ExcelPrintingIssues Why does PaperCut act differently when printing from MS Excel?]]

* '''Users'''








* '''Other Common Questions'''
** [[RemovingCurrencySigns How do I remove currency signs from the client and web tools?]]
** [[UpgradePolicy What is PaperCut's upgrade policy?]]
** [[RestoringDataFiles How do I restore a PaperCut database file?]]
** [[ActiveDirectoryConsiderations  PaperCut and Active Directory]]
** [[NestedGroups Questions on nested groups in Active Directory]]
** [[MultipleServers Can I install PaperCut on multiple servers?]]
** [[LicenseExceeded I have exceeded my license. How can I address this?]]
** [[PastReleases I have a license for version X.  Where can I download this version?]]
** [[BillTeachingStaff What is the best way to bill teaching staff on a montly basis?]]
** [[PageCountingMachine How do I update PaperCut's "page counting machine" component?]]
** [[UnableToAddAPrinter Why canít I add my printer to PaperCut?]]
** [[ManagingLaptops Managing laptops/notebooks in a network/domain environment.]]
** [[InvalidRegistrationKey PaperCut says my registration key is invalid.]]
** [[PeerToPeerNetwork Running PaperCut on a peer-to-peer or home network.]]
** [[ClusterLicense Licensing PaperCut NG in a Cluster]]
** [[DeletingUsers How do I delete users from the system.]]
** Web Tools Interface
*** [[LoggingOutOfWebTools Why can't I log out of the Web Tools interface?]]
*** [[WebToolsPassword The Web Tools interface is asking me for a password.  What is the admin password?]]
*** CommonErrorsInWebToolsInterface
*** [[SettingTheCurrencySignInWebTools How do I set the currency sign and date format in the Web Tools interface?]]
** [[MissingPrintLogs I can only see print logs for the last 30 days in PaperCut NG, where are the rest?]]



* '''Implementation and Project Planning'''
** [[ImplementationPlan An implementation guide for IT and network managers]]
** [[ImplementingPaperCutInSchools How do Schools implement PaperCut?]]

* '''Installation / Upgrades'''

** Server Installation
*** [[{{Windows2003}} Does PaperCut run on Windows 2003?]]
*** [[ServiceAccount Does PaperCut require a service account to run under with domain admin privileges?]]
*** [[ImportCertificateFromIIS Can PaperCut use the SSL Certificate I am using for IIS?]]

** Workstation Setup
*** PopupMessages
*** UserInquiryTool [-(including  deployment options)-]
*** CustomizingTheUserInquiryTool
*** WorkstationPrinterConfigurationScripts

** Internet Charging and Proxy Servers
*** TroubleshootingProxyServerConfiguration
*** [[{{SeparatePrintAndInternetBalances}} How can I set up separate Print and Internet balances?]]
*** ConfiguringSquidProxyToAuthenticateWithActiveDirectory
*** InstallingAndConfiguringSquidNTProxy
*** [[{{InternetChargingAndWebFilteringIntegration}} Setting up PaperCut's net charging in conjunction with other web filtering applications]]

** Upgrading
*** [[{{UpgradingNG}} Upgrading PaperCut NG]]
*** [[{{MigratingNGToNewServer}} Migrating PaperCut NG to a new server]]
*** [[{{UpgradingQuota}} Upgrading PaperCut Quota]]
*** [[{{UpgradingChargeBack}} Upgrading PaperCut ChargeBack]]

* '''Tips and Tricks'''
** KeepingYourUserDatabaseUpToDate
** RemoteAdministration
** AddingALargeNumberOfUserAccounts
** PartiallyClearingLogData
** BackingUpData
** ReleaseStationOnColorPrintingOnly
** WorkstationPrinterConfigurationScripts
** [[AddingPrintersInAnEducationEnvironment Managing printers in an school or univeristy environment]]
** KeepingAHealthySystem
** ControllingPrinterAccessBasedOnTime
** [[ClientBandwidthSavingScripts Reducing the bandwidth consumed by the client utility]]


* '''Hardware & Software Compatibility'''
** [[SupportedPrinters Comments on specific printers]]
** [[PurchasingNewPrinters Iím purchasing a new printer.  How can I check its compatibility?]]
** [[NetworkPrinters How do I set this up network printer (printer with a network card)?]]


* '''Sales and Purchasing'''
** WhatCurrenciesDoWeAccept
** [[RefundPolicy What is our refund policy?]]
** [[ProductDelivery What do we get when we buy?]]
** [[FreeQuotaLicenceQuestions Questions about the PaperCut Quota free license]]

* '''Troubleshooting'''
** ErrorTextPropertyIsReadOnly
** ReportingProblems
** [[PrintToFile Performing a "print to file" as requested by the PaperCut developers.]]
** HowToEnableDebug
** [[RulesForNewUsers PaperCut is not creating new users with the group rules I have defined]]
** ResettingTheAdminPassword


* '''Customizing'''
** CustomMicrosoftAccessReports
** TailoredWebTools
** ConfiguringTheWebToolsInterface
** [[ApiCompatibility API Compability]]


* '''International Projects and Localization'''
** [[{{FullTranslation}} Translating PaperCut NG into languages other than English]].
** [[{{WebToolsTranslation}} Translating PaperCut Quota's Web Tools interface]]

[[{{NewIndex}} .]]

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on November 21, 2011, at 10:30 PM
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