PaperCut's Privacy Policy

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July 11, 2017, at 07:54 AM by peterf - Updating to reference GDPR for version 17.2
Added lines 23-24:
* We provide [[https://www.papercut.com/kb/Main/GDPR|information and methods]] for rendering your PaperCut NG or PaperCut MF print system compliant with the [[http://www.eugdpr.org/|EU General Data Protection Regulation (GDPR)]], seeking to help you meet information privacy requirements which are more important than ever before.
Changed lines 27-28 from:
As of PaperCut v15.3, we have started collecting Feature Usage Data in our applications' web pages to help us improve our products. Fairly normal practice nowadays. The only intention of collating this data is to help us with product planning. We promise! Itís hard to know which features to invest time in developing if we donít understand how our product is used, and since we donít charge to turn on most features, the only way we can do this is via Feature Usage Data. We do collect some identifying information (e.g your IP address) which helps establish features popular in regions, but our intention is to never use this information to identify you as an individual or organization. We promise that too!
to:
As of version 15.3 of PaperCut NG and PaperCut MF, we have started collecting Feature Usage Data in our applications' web pages to help us improve our products. Fairly normal practice nowadays. The only intention of collating this data is to help us with product planning. We promise! Itís hard to know which features to invest time in developing if we donít understand how our product is used, and since we donít charge to turn on most features, the only way we can do this is via Feature Usage Data. We do collect some identifying information (e.g your IP address) which helps establish features popular in regions, but our intention is to never use this information to identify you as an individual or organization. We promise that too!
Changed line 33 from:
[-keywords: privacy policy, privacy statement, data policy -]
to:
[-keywords: privacy policy, privacy statement, data policy, gdpr -]
May 29, 2017, at 11:29 PM by 139.130.165.134 -
Changed line 3 from:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email address to to 3rd parties, or send you "interesting" updates every second day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:
to:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email address to 3rd parties, or send you "interesting" updates every second day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:
January 19, 2016, at 05:50 AM by 203.222.91.204 -
Changed line 13 from:
* We will not send you annoying emails every week selling you "new and exciting" products.  We have an opt-in/out low volume (approx. one post per month) announcement list.  You can unsubscribe from it at any time.
to:
* We will not over run your in box with emails selling you "new and exciting" products.  We have an opt-in/out low announcement list.  You can unsubscribe from it at any time.
November 30, 2015, at 03:49 AM by 203.222.91.204 -
Changed lines 19-21 from:
* You might have noticed the mention in our EULA about data collection and the reason we do that is so we can provide our customers with a better support and improve the user experience. We do this by gauging which features work best and offer the most value for you, our customers.

* Our software applications will never secretly prompt you to install some gee-wiz browser toolbar.  As software geeks we needed to put that one in the list
:-)
to:
* You might have noticed the mention in our EULA about data collection and the reason we do that is so we can provide our customers with a better support and improve the user experience. We do this by gauging which features work best and offer the most value for you, our customers. (See our note on Feature Usage Data below.)

* Our software applications will never secretly prompt you to install some gee-wiz browser toolbar.  As software geeks we needed to put that one in the list.
:-)
November 30, 2015, at 03:47 AM by 203.222.91.204 -
November 30, 2015, at 03:47 AM by 203.222.91.204 -
November 30, 2015, at 03:47 AM by 203.222.91.204 -
Changed lines 19-20 from:
* You might have noticed the mention in our EULA about data collection and thereason we do that is so we can provide our customers with a better support and improve the user experience. We do this by gauging which features work best and offer the most value for you, our customers.
to:
* You might have noticed the mention in our EULA about data collection and the reason we do that is so we can provide our customers with a better support and improve the user experience. We do this by gauging which features work best and offer the most value for you, our customers.
Changed lines 23-27 from:
!!System Usage Data.

As
of PaperCut v15.3, we have started collecting System Usage Data in our applications' web pages to help us improve our products. Fairly normal practice nowadays. The only intention of collating this data is to help us with product planning. We promise! Itís hard to know which features to invest time in developing if we donít understand how our product is used, and since we donít charge to turn on most features, the only way we can do this is via System Usage Data. We do collect some identifying information (e.g your IP address) which helps establish features popular in regions, but our intention is to never use this information to identify you as an individual or organization. We promise that too!

But, weíre OK if you find this all a bit too irksome. We wonít judge you. So to turn off the collection of System Usage Data, simply navigate to  '''''Options >> Advanced options >> System Usage Data ''''' and disable  '''''Send system usage data '''''.
to:
!!Feature Usage Data

As
of PaperCut v15.3, we have started collecting Feature Usage Data in our applications' web pages to help us improve our products. Fairly normal practice nowadays. The only intention of collating this data is to help us with product planning. We promise! Itís hard to know which features to invest time in developing if we donít understand how our product is used, and since we donít charge to turn on most features, the only way we can do this is via Feature Usage Data. We do collect some identifying information (e.g your IP address) which helps establish features popular in regions, but our intention is to never use this information to identify you as an individual or organization. We promise that too!

But, weíre OK if you find this all a bit too irksome. We wonít judge you. So to turn off the collection of Feature Usage Data, simply navigate to  '''''Options >> Advanced options >> System Usage Data ''''' and disable  '''''Send system usage data '''''.
November 30, 2015, at 12:20 AM by 203.222.91.204 -
Added lines 22-28:

!!System Usage Data.

As of PaperCut v15.3, we have started collecting System Usage Data in our applications' web pages to help us improve our products. Fairly normal practice nowadays. The only intention of collating this data is to help us with product planning. We promise! Itís hard to know which features to invest time in developing if we donít understand how our product is used, and since we donít charge to turn on most features, the only way we can do this is via System Usage Data. We do collect some identifying information (e.g your IP address) which helps establish features popular in regions, but our intention is to never use this information to identify you as an individual or organization. We promise that too!

But, weíre OK if you find this all a bit too irksome. We wonít judge you. So to turn off the collection of System Usage Data, simply navigate to  '''''Options >> Advanced options >> System Usage Data ''''' and disable  '''''Send system usage data '''''.

November 26, 2015, at 07:02 AM by 203.222.91.204 -
Changed lines 13-14 from:
* We will not send you annoying emails every week selling you "new and exciting" products.  We have an opt in/out low volume (approx. one post per month) announce list.  You can unsubscribe to this any time.
to:
* We will not send you annoying emails every week selling you "new and exciting" products.  We have an opt-in/out low volume (approx. one post per month) announcement list.  You can unsubscribe from it at any time.
Changed lines 17-19 from:
* We don't store your credit card details, nor do credit card processing ourself.  Instead we only used trusted sources such as [=PayPal and GlobalCollect=] to process Credit Card orders.
to:
* We don't store your credit card details, nor do process credit card ourselves.  Instead we only use trusted sources such as [=PayPal and GlobalCollect=] to process Credit Card orders.

* You might have noticed the mention in our EULA about data collection and thereason we do that is so we can provide our customers with a better support and improve the user experience. We do this by gauging which features work best and offer the most value for you, our customers
.
Changed lines 11-12 from:
* If you supply us with test data, data database backup, or system logs to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.  Once it's no longer required, data will be deleted from our systems.
to:
* If you supply us with test data, database backup, or system logs to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.  Once it's no longer required, data will be deleted from our systems.
Changed lines 19-20 from:
* Our software applications will never secretly prompt you to install some gee-wiz browser toolbar :-)  As software geeks we needed to put that one in the list :-)
to:
* Our software applications will never secretly prompt you to install some gee-wiz browser toolbar.  As software geeks we needed to put that one in the list :-)
Changed lines 19-20 from:
* Our software applications will never secretly harvest the contents of your HD and publish it on the Internet.  Nor will we prompt you to install some gee-wiz browser toolbar :-)  As software geeks we needed to put that one!
to:
* Our software applications will never secretly prompt you to install some gee-wiz browser toolbar :-)  As software geeks we needed to put that one in the list :-)
Changed lines 11-12 from:
* If you supply us with test data or system logs to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.
to:
* If you supply us with test data, data database backup, or system logs to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.  Once it's no longer required, data will be deleted from our systems.
March 29, 2011, at 10:11 PM by 202.129.124.120 -
Changed lines 5-6 from:
->[+''We'll treat your personal information like we'd like others to treat ours.''+]
to:
->[++''We'll treat your personal information like we'd like others to treat ours.''++]
March 29, 2011, at 10:09 PM by 202.129.124.120 -
Changed lines 13-14 from:
* We will not send you annoying emails every week selling you "new and exciting" products.  We have an opt in/out low volume (max 1 post per month) announce list.  You can unsubscribe to this any time.
to:
* We will not send you annoying emails every week selling you "new and exciting" products.  We have an opt in/out low volume (approx. one post per month) announce list.  You can unsubscribe to this any time.
March 29, 2011, at 10:08 PM by 202.129.124.120 -
Added lines 11-12:
* If you supply us with test data or system logs to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.
Changed lines 17-22 from:
* If you supply us with test data (e.g. upload your database) to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.

* We don't store your credit card details, nor do credit card processing ourself.  Instead we only used trusted sources such as [=PayPal and ShareIt=] to process Credit Card orders.

* Our software applications will never secretly harvest the contents of your HD and publish it on the internet.  Nor will we prompt you to install some gee-wiz browser toolbar :-)

to:
* We don't store your credit card details, nor do credit card processing ourself.  Instead we only used trusted sources such as [=PayPal and GlobalCollect=] to process Credit Card orders.

* Our software applications will never secretly harvest the contents of your HD and publish it on the Internet.  Nor will we prompt you to install some gee-wiz browser toolbar :-)  As software geeks we needed to put that one!
Changed lines 22-24 from:
[-keywords: privacy policy, data policy -]

to:
[-keywords: privacy policy, privacy statement, data policy -]

June 24, 2010, at 12:17 AM by 202.129.124.120 -
Changed lines 9-10 from:
* We will not forward your email or address details to any 3rd party without first asking your permission.  Sometimes we ask permission from time to time to arrange references, etc.
to:
* We will not forward your email or contact details to any 3rd party without first asking your permission.  Sometimes we ask permission from time to time to arrange references, etc.
June 24, 2010, at 12:16 AM by 202.129.124.120 -
Changed lines 21-22 from:

to:
----
[-keywords: privacy policy, data policy -]


June 24, 2010, at 12:15 AM by 202.129.124.120 -
Changed lines 11-12 from:
* We will not send you annoying emails every week selling you "new and exciting" products.
to:
* We will not send you annoying emails every week selling you "new and exciting" products.  We have an opt in/out low volume (max 1 post per month) announce list.  You can unsubscribe to this any time.
Changed lines 3-6 from:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email to to 3rd parties, or send you "interesting" email updates every 2nd day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:

->''We'll treat your personal information like we'd like others to treat ours.''
to:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email address to to 3rd parties, or send you "interesting" updates every second day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:

->[+''We'll treat your personal information like we'd like others to treat ours.''+]
Changed lines 3-4 from:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email to to 3rd parties, or send you "interesting" email updates every 3rd day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:
to:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email to to 3rd parties, or send you "interesting" email updates every 2nd day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:
Changed lines 19-22 from:
* Our software applications will never secretly harvest the contents of your HD and publish it on the internet.  Nor will we prompt you to install some gee-wiz browser toolbar!


to:
* Our software applications will never secretly harvest the contents of your HD and publish it on the internet.  Nor will we prompt you to install some gee-wiz browser toolbar :-)


Changed lines 3-4 from:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that their going to sell your email to to 3rd parties, or send you "interesting" email updates every 3rd day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:
to:
A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that they're going to sell your email to to 3rd parties, or send you "interesting" email updates every 3rd day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:
Changed lines 13-14 from:
* If we ever send you something you find annoying, just email us and let us know.  There is always someone 'real' at our end that reads emails and we do action requests, comments and complaints.
to:
* If we ever send you something you find annoying, just email us and let us know.  There is always someone ''real'' at our end that reads emails and we do action requests, comments and complaints.
Changed lines 5-6 from:
->''We'll treat your personal information like we'd like others to treat ours''
to:
->''We'll treat your personal information like we'd like others to treat ours.''
Changed lines 17-18 from:
* We don't store your credit card details, nor do credit card processing ourself.  Instead we only used trusted sources such as PayPal and ShareIt to process Credit Card orders.
to:
* We don't store your credit card details, nor do credit card processing ourself.  Instead we only used trusted sources such as [=PayPal and ShareIt=] to process Credit Card orders.
Changed lines 13-14 from:
* If we ever send you something you find annoying, just email us and let us know.  There is always someone "real" at our end that reads emails and we do action requests, comments and complaints.
to:
* If we ever send you something you find annoying, just email us and let us know.  There is always someone 'real' at our end that reads emails and we do action requests, comments and complaints.
Changed lines 13-14 from:
* If we ever send you something you find annoying, just email us and let us know.  There is always someone "real" at our end that reads emails!
to:
* If we ever send you something you find annoying, just email us and let us know.  There is always someone "real" at our end that reads emails and we do action requests, comments and complaints.
Changed lines 17-22 from:
* Our software applications will never secretly harvest the contents of your HD and publish on the internet, or prompt you to install some gee-wiz browser toolbar.
to:
* We don't store your credit card details, nor do credit card processing ourself.  Instead we only used trusted sources such as PayPal and ShareIt to process Credit Card orders.

* Our software applications will never secretly harvest the contents of your HD and publish it on the internet.  Nor will we prompt you to install some gee-wiz browser toolbar!


Added lines 1-17:
(:title PaperCut's Privacy Policy :)

A lot of companies publish these long detailed "legal speak" privacy policies, often hiding the fact that their going to sell your email to to 3rd parties, or send you "interesting" email updates every 3rd day!  At PaperCut, we've decided that our privacy policy should be simple and presented in plain English.  Here it is:

->''We'll treat your personal information like we'd like others to treat ours''

This means:

* We will not forward your email or address details to any 3rd party without first asking your permission.  Sometimes we ask permission from time to time to arrange references, etc.

* We will not send you annoying emails every week selling you "new and exciting" products.

* If we ever send you something you find annoying, just email us and let us know.  There is always someone "real" at our end that reads emails!

* If you supply us with test data (e.g. upload your database) to help find a bug, we'll only use your data to find the bug and we'll treat it in confidence.

* Our software applications will never secretly harvest the contents of your HD and publish on the internet, or prompt you to install some gee-wiz browser toolbar.

Comments

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Article last modified on July 11, 2017, at 07:54 AM
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