Windows Print Queue Configuration

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October 11, 2018, at 10:53 PM by Aaron Pouliot - Added note about print queue permissions
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  • It’s a good idea to stick with the default permissions and use PaperCut features to manage printer access as found in Filters & Restrictions.
  • This is optional, but for physical print queues, you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. However, don’t worry about this for Find-Me print queues which should point to a nul port, anyway.
to:
  • It’s a good idea to just stick with the default permissions and use PaperCut features to manage printer access as found in Filters & Restrictions.
  • This is optional, but for physical print queues you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. However, don’t worry about this for Find-Me print queues which should point to a nul port anyway. The caveat to this technique is that we’ve seen cases where some manufacturer’s drivers require the Creator Owner permission.
  • Another way to prevent users from resuming held print jobs (without modifying permissions) is to use the PaperCut TCP/IP Port. If a user attempts to resume their held job, it will be automatically deleted by PaperCut.
June 25, 2018, at 05:44 PM by Aaron Pouliot - fixed typo in Advanced Print Features blurb
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  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Enabling this setting can cause trouble with detecting attrivutes like page count and color detection, among others.
to:
  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Disabling this setting ensures that PaperCut can accurately read the spool files of the print job, which in turn enables a number of PaperCut features such as precise page count and color detection, grayscale conversion, and watermarking.
May 04, 2018, at 05:39 PM by Aaron Pouliot - Fixed printer share name link from Microsoft
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  • PaperCut will work with long printer names, but according to Microsoft the Printer Share Name should be shorter than 32 characters.
to:
  • PaperCut will work with long printer names, but according to Microsoft the Printer Share Name should be shorter than 32 characters.
May 03, 2018, at 09:17 PM by Aaron Pouliot - Added link to Start Printing after Last Page has been Spooled KB
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  • About the settingStart printing after the last page is spooled, PaperCut will automatically configure this setting to ensure that the print job is fully analyzed before it goes to the printer.
to:
  • About the setting Start printing after the last page is spooled, this will be automatically configured by PaperCut to so that the document can be fully analyzed before it is sent to the printer.
May 03, 2018, at 09:14 PM by Aaron Pouliot -
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  • We recommend configuring Start printing after the last page is spooled so the application can finish collecting print job attributes before the job goes to the printer. PaperCut automatically switches the setting to ensure compatibility.
to:
  • About the settingStart printing after the last page is spooled, PaperCut will automatically configure this setting to ensure that the print job is fully analyzed before it goes to the printer.
April 24, 2018, at 05:34 PM by Alan Morris - small edit on port config
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  • It’s recommended to check SNMP Status Enabled to let Windows query the printer for things like its error status, serial number, and toner levels. The Community Name here and on the printer must match, or Windows will think that the device is offline.
to:
  • It’s recommended to check SNMP Status Enabled to let Windows query the printer for current status. The Community Name here and on the printer must match, or Windows will think that the device is offline.
April 10, 2018, at 10:01 PM by Aaron Pouliot - Added note on "Share this Printer"
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  • Do check Share this printer so that users can add the printer from your Print Server.
to:
  • Do check Share this printer if you intend to share printer. (It’s okay to leave this unchecked if you will be sharing the print queue using Google Cloud Print, or Mobility Print, or if you only want users to send print jobs to the Find-Me print queue).
March 30, 2018, at 07:44 PM by Aaron Pouliot -
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  • For most printers, the port should be a standard TCP/IP Port that points to the IP address of your printer.
to:
  • For most printers, the port should be a Standard TCP/IP Port that points to the IP address of your printer.
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  • The PaperCut TCP/IP Port can also be used, but this is only recommended when doing Hardware Page Checks. By necessity, the PaperCut port will slow down printing as the application waits for the last job to finish printing before analyzing the next one. So if Hardware Page Checks are not needed, then stick with using a Standard TCP/IP Port.
to:
  • The PaperCut TCP/IP Port can also be used, but this is only recommended when doing Hardware Page Checks. By necessity, the PaperCut port will slow down printing as the application waits for the last job to finish printing before analyzing the next one. So if Hardware Page Checks are not needed, then stick with using a Standard TCP/IP Port.
March 30, 2018, at 07:42 PM by Aaron Pouliot -
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  • The PaperCut Port and Hardware Page Checks go hand in hand, so only use one when you use the other. By necessity, the PaperCut port will slow down printing as the application waits for the last job to finish printing before analyzing the next one.
to:
  • The PaperCut TCP/IP Port can also be used, but this is only recommended when doing Hardware Page Checks. By necessity, the PaperCut port will slow down printing as the application waits for the last job to finish printing before analyzing the next one. So if Hardware Page Checks are not needed, then stick with using a Standard TCP/IP Port.
March 30, 2018, at 06:21 PM by 207.173.252.92 - removed unessary article
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PaperCut is intended to work ‘out of the box’ in most environments. However, to make sure you get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful Windows Printing knowledge and experience that we’ve gathered over the years.   Skip to the bottom for a quick summary.

to:

PaperCut is intended to work ‘out of the box’ in most environments. However, to make sure you get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful Windows Printing knowledge and experience we’ve gathered over the years.   Skip to the bottom for a quick summary.

March 30, 2018, at 06:20 PM by 207.173.252.92 - fixed grammatical errors
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PaperCut is intended to work ‘out of the box’ in most environments, but to get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful knowledge and experience about Windows Printing that the we’ve learned over the years.   Skip to the bottom for a quick summary.

to:

PaperCut is intended to work ‘out of the box’ in most environments. However, to make sure you get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful Windows Printing knowledge and experience that we’ve gathered over the years.   Skip to the bottom for a quick summary.

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Everything about a printer in Windows can be managed in Print Management Console. The fastest way to open this is to open Run (by pressing Windows key + R) then type printmanagement.msc and hit Enter.  Then right-click on the printer you want to manage and choose Properties… This will open the Printer Properties dialog which will have a lot of options to configure.

Below is a description of each one of the tabs, as well as our advice for how a printer should be configured.

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Print Management Console lets you manage everything about a printer in Windows. The fastest way to open the console is to launch Run by pressing Windows key + R, then type printmanagement.msc and hit Enter.  Next, right-click on the printer you want to manage and choose Properties… This will open the Printer Properties dialog with lots of options to configure.

Below is a description of each one of the tabs, as well as our configuration advice.

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  • The Location field is recognized by PaperCut and can be used to generate reports based on this attribute. If populated, this field is also used by Mobility Print to tell users where they can find your printer.
to:
  • PaperCut can recognize the Location field which means the attribute is helpful for generating reports. If populated, this field is also used by Mobility Print to tell users where they can find your printer.
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On this tab you can configure your print server to share out the printer, as well as a few other settings.  Here’s our advice:

to:

On this tab, you can configure your print server to share the printer, as well as a few other settings.

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  • Its best practice in environments (with Macs and LPR printing) for the Share Name to not include spaces.
  • Make sure that Render print jobs on client computers is checked. (This should be the default anyway, but if this has been disabled for whatever reason it can cause additional load on the server and printing issues from Windows 10 clients.)
  • The Additional Drivers… button can be clicked to add print drivers for legacy 32-bit systems.
to:
  • Its best practice in environments with Macs and LPR printing for the Share Name to not include spaces.
  • Make sure to check Render print jobs on client computers. This should be the default anyway, but if this is disabled for whatever reason, it can cause additional load on the server and printing issues from Windows 10 clients.
  • Clicking the Additional Drivers… button lets you add drivers for legacy 32-bit systems.
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This is where an administrator configure what ‘port’ the print queue in Windows will use to communicate with the physical printer. This is different from a firewall port and traditionally referred to physical ports on the computer like COM1 and LPT1, but nowadays this is where you go to specify the IP address of your printer. What sort of port should you use? Well that depends…

  • For most printers the port should be a standard TCP/IP Port that points towards the IP address of your printer.
  • If you are setting up a Find-Me printer, then the port should be set to ‘nul’. (That’s not a typo.)
  • The PaperCut port can also be used instead of a standard TCP/IP port, but is only recommended when Hardware Page Checks are needed. By necessity the PaperCut port will intentionally slow down printing as the application waits for the last job to finish printing before sending the next one. So only use the PaperCut Port when Hardware Page count is required.
  • We don’t recommend WSD ports as this obscures the IP address of the printer, making it difficult for PaperCut to communicate with the printer over SNMP to determine toner levels and status.
  • Do uncheck Enable bidirectional support if you are experiencing problems. In our experience, this setting can cause system instability. If this setting is grayed out, then it means it is not applicable with this driver, as is the case with the PaperCut Global PostScript driver.
to:

This tab lets an administrator configure which ‘port’ the Windows print queue will use to communicate with the physical printer. Printer ports are different from a firewall port and traditionally referred to physical ports on the computer like COM1 and LPT1, but nowadays this is where you go to specify the IP address of your printer. What sort of port should you use? Well, that depends…

  • For most printers, the port should be a standard TCP/IP Port that points to the IP address of your printer.
  • If you are setting up a Find-Me printer, then the port should be set to ‘nul’. No, that’s not a typo.
  • The PaperCut Port and Hardware Page Checks go hand in hand, so only use one when you use the other. By necessity, the PaperCut port will slow down printing as the application waits for the last job to finish printing before analyzing the next one.
  • We don’t recommend WSD ports as this obscures the IP address of the printer, making it difficult for PaperCut to communicate over SNMP to determine toner levels and status.
  • Do uncheck Enable bidirectional support. In our experience, this setting can cause instability. If the setting is grayed out, it means it is not applicable to this driver, as is the case with the PaperCut Global PostScript driver.
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In this section, admins can specify advanced settings for the port. Most of the time this is automatically configured,

  • Ideally, the selected Protocol should be RAW. This type of connection is faster than legacy LPR connections and is supported by nearly all modern printers.
  • It’s recommended to check SNMP Status Enabled this will allow the Windows OS to query the printer over SNMP to see if it has toner or in in an error state. If this setting is enabled then the Community Names must exactly match the setting on the printer, or Windows will think that the device is offline.
to:

In this section, admins can specify advanced settings for the port. Most of the time this is automatically configured.

  • Ideally, the selected Protocol should be RAW. This type of connection is faster than legacy LPR connections and nearly all modern printers support it.
  • It’s recommended to check SNMP Status Enabled to let Windows query the printer for things like its error status, serial number, and toner levels. The Community Name here and on the printer must match, or Windows will think that the device is offline.
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  • The Driver will show the name of the driver configured in Print Management Console. We strongly recommend PostScript or PCL compatible printers and drivers when available. See our article about Supported Printers for more details.
  • We recommend configuring Start printing after the last page is spooled so the application can finish collecting a print job attributes before the job is sent to the printer. (This will be set automatically by PaperCut to ensure compatibility).
  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Enabling this setting can cause trouble with page count and color detection, among others.
  • The Printing Defaults button leads to a menu for setting default options for the printer (such as the default page size or color preference). This is similar to the Printing Preferences menu, which changes the same settings, but only for the logged-in user.
to:
  • Driver will show the name of the driver configured in Print Management Console. We strongly recommend PostScript or PCL drivers when available. See our article about Supported Printers for more details.
  • We recommend configuring Start printing after the last page is spooled so the application can finish collecting print job attributes before the job goes to the printer. PaperCut automatically switches the setting to ensure compatibility.
  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Enabling this setting can cause trouble with detecting attrivutes like page count and color detection, among others.
  • The Printing Defaults button lets you set default options for all users like default page size or color preference. This is similar to the Printing Preferences menu, which changes the same settings, but only for the logged-in user.
Changed lines 52-53 from:
  • It’s a good idea to stick with the default permissions and use the built-in features in PaperCut to manage printer access as found in Filters & Restrictions.
  • This is optional, but for normal print queues you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. (However, this would be a needless step for Find-Me print queues which should point to a nul port anyway.)
to:
  • It’s a good idea to stick with the default permissions and use PaperCut features to manage printer access as found in Filters & Restrictions.
  • This is optional, but for physical print queues, you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. However, don’t worry about this for Find-Me print queues which should point to a nul port, anyway.
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The settings on this tab are specified by the printer manufacturer and may be unique to the make, model, and driver. Usually this is where you go to manually specify that a printer has additional trays or a copier is configured with a finishing unit for stapling. It’s also possible that certain settings can be configured here that may interfere with PaperCut such as pin authentication or Pull Printing.

to:

These settings may be unique to the make, model, and driver. It’s also possible that settings here can interfere with PaperCut features. For example, watch out for things like settings to configure the manufacturer’s implementation of Pull/Print among other queue management features.

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  • Render print jobs on client computers should be checked
  • Configure printers to use a Standard TCP/IP port, only use the PaperCut TCP/IP Port if Hardware Page Checks are needed, and use the nul port for Find-Me print queues
to:
  • Check Render print jobs on client computers
  • Configure printers to use a Standard TCP/IP port
  • Only use the PaperCut TCP/IP Port with the Hardware Page Checks feature
  • Use the nul port for Find-Me print queues
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  • Use Type-3 PCL or PostScript drivers when available.
  • Disable Advanced Print Features
to:
  • Use Type-3 PCL or PostScript drivers when available
  • Disable Advanced Printing Features
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Keywords: Forgotten Tasks, hold release, virtual queue, nul, port, sharing, permissions, rights, Windows, initial set up, step, miss, missed, queue resume print, right-click resume, job

to:

Keywords: Forgotten Tasks, hold release, virtual queue, nul, port, sharing, permissions, rights, Windows, initial set up, step, miss, missed, queue resume print, right-click resume, job

March 30, 2018, at 04:26 PM by Aaron Pouliot - Added Category Windows
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Categories: Administration, Security

to:
March 30, 2018, at 04:07 PM by Aaron Pouliot -
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“What do all the settings in Printer Properties do, and what’s the best way to configure everything?”

to:

“How should I configure my Windows Print Server to get the most out of PaperCut?”

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How to manage the Printer Properties

to:

How to manage your printers

March 30, 2018, at 03:48 PM by Aaron Pouliot -
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  • The button Print Test Page is your friend.  Use this button to quickly and easily make sure you can send a print job from your server to your device.
to:
  • The Print Test Page button is your friend.  Use this button to quickly and easily make sure you can send a print job from your server to your device.
March 30, 2018, at 06:50 AM by Aaron Pouliot -
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  • Do check Share the printer so that users can add the printer from your Print Server.
to:
  • Do check Share this printer so that users can add the printer from your Print Server.
March 30, 2018, at 06:49 AM by Aaron Pouliot -
Added lines 13-14:
  • Give your printers a good name. We recommend coming up with an easy to read naming convention that includes the site, make, and model of each printer.
  • The Location field is recognized by PaperCut and can be used to generate reports based on this attribute. If populated, this field is also used by Mobility Print to tell users where they can find your printer.
Deleted line 15:
  • The Location field is recognized by PaperCut and can be used to generate reports based on this attribute. If populated, this field is also used by Mobility Print to tell users where they can find your printer.
March 30, 2018, at 06:43 AM by Aaron Pouliot -
March 30, 2018, at 06:37 AM by Aaron Pouliot -
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  • Use a Standard TCP/IP port for normal print queues, instead of a WSD port
  • Only use the PaperCut Port when configuring Hardware Page Checks
  • Create a nul port for Find-Me print queues
to:
  • Configure printers to use a Standard TCP/IP port, only use the PaperCut TCP/IP Port if Hardware Page Checks are needed, and use the nul port for Find-Me print queues
March 30, 2018, at 06:29 AM by Aaron Pouliot -
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  • Do uncheck Enable bidirectional support if you are experiencing problems. In our experience, this setting can cause system instability.
to:
  • Do uncheck Enable bidirectional support if you are experiencing problems. In our experience, this setting can cause system instability. If this setting is grayed out, then it means it is not applicable with this driver, as is the case with the PaperCut Global PostScript driver.
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These settings may be unique to the make, model, and driver. It’s also possible that settings here can interfere with PaperCut features. For example, watch out for things like settings to configure the manufacturer’s implementation of Pull/Print among other queue management features.

to:

The settings on this tab are specified by the printer manufacturer and may be unique to the make, model, and driver. Usually this is where you go to manually specify that a printer has additional trays or a copier is configured with a finishing unit for stapling. It’s also possible that certain settings can be configured here that may interfere with PaperCut such as pin authentication or Pull Printing.

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  • Uncheck Enable bidirectional support
to:
  • Disable Bidirectional Support
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  • Uncheck Enable Advanced Print Features
to:
  • Disable Advanced Print Features
March 30, 2018, at 06:22 AM by Aaron Pouliot - Various changes and clarifications per suggestions from Alan Morris
Changed lines 4-5 from:

PaperCut is intended to work ‘out of the box’ in most environments, but to get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful knowledge and experience about Windows Printing that the we’ve learned over the years.   Skip to the bottom for a quick summary.

to:

PaperCut is intended to work ‘out of the box’ in most environments, but to get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful knowledge and experience about Windows Printing that the we’ve learned over the years.   Skip to the bottom for a quick summary.

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This is where you can configure the printer’s name and location. There are not too many details on this page that can affect PaperCut though.

to:

This is where you can configure the printer’s name and location.

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  • The Location field will be used by Mobility Print to tell users where they can find your printer.  If this is left blank, PaperCut will substitute this with the print server name instead.
to:
  • The Location field is recognized by PaperCut and can be used to generate reports based on this attribute. If populated, this field is also used by Mobility Print to tell users where they can find your printer.
Changed line 27 from:

This is where an administrator configure what ‘port’ the printer object in Windows will communicate with the physical device. This is different from a firewall port and traditionally referred to physical ports on the computer like COM1 and LPT1, but nowadays this is where you go to specify the IP address of your printer. What sort of port should you use? Well that depends…

to:

This is where an administrator configure what ‘port’ the print queue in Windows will use to communicate with the physical printer. This is different from a firewall port and traditionally referred to physical ports on the computer like COM1 and LPT1, but nowadays this is where you go to specify the IP address of your printer. What sort of port should you use? Well that depends…

Changed lines 31-32 from:
  • We don’t recommend WSD ports since this Port Monitor may prevent PaperCut from learning when the printer is in error or out of toner.
  • Do uncheck Enable bidirectional support for the smoothest experience. In our experience, this setting can cause system instability.
to:
  • We don’t recommend WSD ports as this obscures the IP address of the printer, making it difficult for PaperCut to communicate with the printer over SNMP to determine toner levels and status.
  • Do uncheck Enable bidirectional support if you are experiencing problems. In our experience, this setting can cause system instability.
Changed lines 37-38 from:
  • Ideally, the selected Protocol should be RAW. (Rarely printers may use legacy LPR connections, although this is not recommended for most scenarios).
  • It’s recommended to check SNMP Status Enabled. PaperCut queries the printer over SNMP to get things like the printer’s error status, serial number, and toner levels. If this setting is enabled then the Community Names must exactly match the setting on the printer, or Windows will think that the device is offline.
to:
  • Ideally, the selected Protocol should be RAW. This type of connection is faster than legacy LPR connections and is supported by nearly all modern printers.
  • It’s recommended to check SNMP Status Enabled this will allow the Windows OS to query the printer over SNMP to see if it has toner or in in an error state. If this setting is enabled then the Community Names must exactly match the setting on the printer, or Windows will think that the device is offline.
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  • The Driver will show the name of the driver configured in Print Management Console. We strongly recommend PostScript or PCL compatible printers and drivers when available. See: https://www.papercut.com/kb/Main/SupportedPrinters.
to:
  • The Driver will show the name of the driver configured in Print Management Console. We strongly recommend PostScript or PCL compatible printers and drivers when available. See our article about Supported Printers for more details.
Added line 46:
  • The Printing Defaults button leads to a menu for setting default options for the printer (such as the default page size or color preference). This is similar to the Printing Preferences menu, which changes the same settings, but only for the logged-in user.
Changed lines 51-52 from:
  • It’s a good idea to stick with the default permissions and use the built-in features in PaperCut to manage printer access.
  • This is optional, but you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings.
to:
  • It’s a good idea to stick with the default permissions and use the built-in features in PaperCut to manage printer access as found in Filters & Restrictions.
  • This is optional, but for normal print queues you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. (However, this would be a needless step for Find-Me print queues which should point to a nul port anyway.)
Changed lines 59-60 from:

Summary

to:

Summary

March 29, 2018, at 10:52 PM by Aaron Pouliot -
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  • Only use Type-3 PCL or PostScript drivers
to:
  • Use Type-3 PCL or PostScript drivers when available.
March 29, 2018, at 10:48 PM by Aaron Pouliot -
Changed lines 59-68 from:
  • The Printer Share Name should be shorter than 32 characters
  • Make sure that Render print jobs on client computers is checked
  • Use a Standard TCP/IP port for normal print queues, instead of a WSD port
  • Only use the PaperCut Port when configuring Hardware Page Checks
  • Create a ‘nul’ port for Find-Me print queues
  • Uncheck Enable bidirectional support
  • The port protocol should be RAW
  • Use a Type-3 PCL or PostScript Driver
  • Uncheck Enable Advanced Print Features
  • Leave the default permissions
to:
  • The Printer Share Name should be shorter than 32 characters
  • Render print jobs on client computers should be checked
  • Use a Standard TCP/IP port for normal print queues, instead of a WSD port
  • Only use the PaperCut Port when configuring Hardware Page Checks
  • Create a nul port for Find-Me print queues
  • Uncheck Enable bidirectional support
  • The port protocol should be RAW
  • Only use Type-3 PCL or PostScript drivers
  • Uncheck Enable Advanced Print Features
  • Leave the default permissions on the Security Tab
March 29, 2018, at 10:44 PM by Aaron Pouliot -
Changed lines 4-5 from:

PaperCut is intended to work ‘out of the box’ in most environments, but to get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful knowledge and experience about Windows Printing that the we’ve learned over the years.   

to:

PaperCut is intended to work ‘out of the box’ in most environments, but to get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful knowledge and experience about Windows Printing that the we’ve learned over the years.   Skip to the bottom for a quick summary.

Changed line 45 from:
  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Enabling this setting can cause trouble with page count and color detection, among others. https://www.papercut.com/kb/Main/EnableAdvancedPrintingFeatures
to:
  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Enabling this setting can cause trouble with page count and color detection, among others.
Changed line 60 from:
  • Make sure that Render print jobs on client computers is checked
to:
  • Make sure that Render print jobs on client computers is checked
Added line 62:
  • Only use the PaperCut Port when configuring Hardware Page Checks
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  • Use a PCL or PostScript Driver
to:
  • Use a Type-3 PCL or PostScript Driver
March 29, 2018, at 10:41 PM by Aaron Pouliot - Added Summary section
Added lines 57-67:

Summary

  • The Printer Share Name should be shorter than 32 characters
  • Make sure that Render print jobs on client computers is checked
  • Use a Standard TCP/IP port for normal print queues, instead of a WSD port
  • Create a ‘nul’ port for Find-Me print queues
  • Uncheck Enable bidirectional support
  • The port protocol should be RAW
  • Use a PCL or PostScript Driver
  • Uncheck Enable Advanced Print Features
  • Leave the default permissions
March 29, 2018, at 10:29 PM by Aaron Pouliot - added Forgotten Tasks as keyword
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Keywords: hold release, virtual queue, nul, port, sharing, permissions, rights, Windows, initial set up, step, miss, missed, queue resume print, right-click resume, job

to:

Keywords: Forgotten Tasks, hold release, virtual queue, nul, port, sharing, permissions, rights, Windows, initial set up, step, miss, missed, queue resume print, right-click resume, job

March 29, 2018, at 10:22 PM by 207.173.252.92 -
Changed lines 20-21 from:
  • PaperCut will work with long printer names, but according to Microsoft the Printer Share Name hould be shorter than 32 characters.
  • It’s best practice in environments (with Macs and LPR printing) for the Share Name to not include spaces.
to:
  • PaperCut will work with long printer names, but according to Microsoft the Printer Share Name should be shorter than 32 characters.
  • Its best practice in environments (with Macs and LPR printing) for the Share Name to not include spaces.
March 29, 2018, at 10:20 PM by Aaron Pouliot - Fixed Security Tab attachment.
Changed line 51 from:
  • This is optional, but you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. https://www.papercut.com/kb/Main/PrintQueueSetUpOnWindows
to:
  • This is optional, but you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings.
Changed line 64 from:

Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print, right-click resume, job

to:

Keywords: hold release, virtual queue, nul, port, sharing, permissions, rights, Windows, initial set up, step, miss, missed, queue resume print, right-click resume, job

March 29, 2018, at 10:11 PM by Aaron Pouliot - Overhaul of this KB based on current knowledge from Alan Morris. Editing from Artuo Almaguer.
Changed lines 1-38 from:

(:title Print queue set up on Windows - forgotten task!:)

When using release stations or account selection popups, PaperCut pauses jobs on the Windows print queue to hold jobs prior to printing. It is important, especially in charging environments, that the queue is secured to prevent users from resuming jobs themselves and bypassing PaperCut.

There are two ways a Windows print queue can be secured:

  1. Restrict the print queue security permissions to prevent users from performing management functions.
  2. Configure the queue using the PaperCut TCP/IP Port.

Restricting Windows Print Queue Security Permissions

In order to use this method with Windows Server 2012 and 2012R2, Microsoft released a patch for Windows Server 2012 and 2012R2. As always, please consult your Microsoft experts as to the suitability of this patch.

To change print queue permissions:

  1. Log onto the server hosting the printers as an Administrator.
  2. Open the printer configuration screen: Start → Printers
  3. Right-click a printer and select Printer Properties.
  4. Select the Security tab.
  5. Select the CREATOR OWNER user and un-check the Manage Documents permission.
  1. Press the OK button.
  2. Perform these steps for each of the monitored printers.

This task is Step 2 in the installation manual, however is often forgotten: https://www.papercut.com/products/ng/manual/ch-installation.html#ch-installation-win-print-queue-conf

A tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there.

Using the PaperCut TCP/IP Port

PaperCut TCP/IP port is mainly used for enabling hardware checking.

Queues configured to use the PaperCut TCP/IP Port (in PaperCut version 14.1 or higher) will automatically ensure that manually resumed jobs will not be printed. You will already be using a PaperCut TCP/IP Port if you are using hardware page count validation. You can see which port is being used in the Ports tab under Printer Properties.

Note: If you’re using Virtual queues on your server which are redirecting to other target queues, the recommendation is to use LPT or ‘nul’ ports for the Virtual queues - since no jobs should be actually printing from that queue. In that case, since the virtual queues can’t print, you won’t need to use the PaperCut TCP/IP ports on the target queues, unless you’re using them for hardware checking.

If you are not currently using PaperCut TCP/IP ports, you may do so by following the hardware checking setup instructions.

to:

(:title Windows Print Queue Configuration:) “What do all the settings in Printer Properties do, and what’s the best way to configure everything?”

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Sent to printer - Jobs stuck in queue

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft released a patch for Windows 7 and Windows Server 2008R2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

In early 2014, PaperCut Technical Support also found that the HP Universal Driver had similar behaviour and required the “Enable bidirectional support” on the Ports tab to be unticked.

Access Denied errors

If you receive an “Access denied” error when changing both the CREATOR OWNER permissions and the Print Driver Isolation settings you may need to turn off the Render print jobs on client computers found under the Sharing Tab for that printer.

to:

PaperCut is intended to work ‘out of the box’ in most environments, but to get the most out of the application and ensure all of the features work as intended, we’ve put together this guide to showcase some of the most helpful knowledge and experience about Windows Printing that the we’ve learned over the years.   

How to manage the Printer Properties

Everything about a printer in Windows can be managed in Print Management Console. The fastest way to open this is to open Run (by pressing Windows key + R) then type printmanagement.msc and hit Enter.  Then right-click on the printer you want to manage and choose Properties… This will open the Printer Properties dialog which will have a lot of options to configure.

Below is a description of each one of the tabs, as well as our advice for how a printer should be configured.

General Tab

This is where you can configure the printer’s name and location. There are not too many details on this page that can affect PaperCut though.

  • The button Print Test Page is your friend.  Use this button to quickly and easily make sure you can send a print job from your server to your device.
  • The Location field will be used by Mobility Print to tell users where they can find your printer.  If this is left blank, PaperCut will substitute this with the print server name instead.

Sharing Tab

On this tab you can configure your print server to share out the printer, as well as a few other settings.  Here’s our advice:

  • Do check Share the printer so that users can add the printer from your Print Server.
  • PaperCut will work with long printer names, but according to Microsoft the Printer Share Name hould be shorter than 32 characters.
  • It’s best practice in environments (with Macs and LPR printing) for the Share Name to not include spaces.
  • Make sure that Render print jobs on client computers is checked. (This should be the default anyway, but if this has been disabled for whatever reason it can cause additional load on the server and printing issues from Windows 10 clients.)
  • The Additional Drivers… button can be clicked to add print drivers for legacy 32-bit systems.

Ports Tab

This is where an administrator configure what ‘port’ the printer object in Windows will communicate with the physical device. This is different from a firewall port and traditionally referred to physical ports on the computer like COM1 and LPT1, but nowadays this is where you go to specify the IP address of your printer. What sort of port should you use? Well that depends…

  • For most printers the port should be a standard TCP/IP Port that points towards the IP address of your printer.
  • If you are setting up a Find-Me printer, then the port should be set to ‘nul’. (That’s not a typo.)
  • The PaperCut port can also be used instead of a standard TCP/IP port, but is only recommended when Hardware Page Checks are needed. By necessity the PaperCut port will intentionally slow down printing as the application waits for the last job to finish printing before sending the next one. So only use the PaperCut Port when Hardware Page count is required.
  • We don’t recommend WSD ports since this Port Monitor may prevent PaperCut from learning when the printer is in error or out of toner.
  • Do uncheck Enable bidirectional support for the smoothest experience. In our experience, this setting can cause system instability.

Ports Tab > Configure Port…

In this section, admins can specify advanced settings for the port. Most of the time this is automatically configured,

  • Ideally, the selected Protocol should be RAW. (Rarely printers may use legacy LPR connections, although this is not recommended for most scenarios).
  • It’s recommended to check SNMP Status Enabled. PaperCut queries the printer over SNMP to get things like the printer’s error status, serial number, and toner levels. If this setting is enabled then the Community Names must exactly match the setting on the printer, or Windows will think that the device is offline.

Advanced Tab

In this section, administrators can specify the hours a printer is available, what driver a print queue should use to communicate with the physical printer, as well as configure how documents spool.  

  • The Driver will show the name of the driver configured in Print Management Console. We strongly recommend PostScript or PCL compatible printers and drivers when available. See: https://www.papercut.com/kb/Main/SupportedPrinters.
  • We recommend configuring Start printing after the last page is spooled so the application can finish collecting a print job attributes before the job is sent to the printer. (This will be set automatically by PaperCut to ensure compatibility).
  • Uncheck Enable Advanced Printing Features to prevent the driver from spooling print jobs in proprietary print languages instead of PCL or PostScript. Enabling this setting can cause trouble with page count and color detection, among others. https://www.papercut.com/kb/Main/EnableAdvancedPrintingFeatures

Security Tab

Here is where permissions are set to control which users or groups of users have rights to manage the print queue or documents.

  • It’s a good idea to stick with the default permissions and use the built-in features in PaperCut to manage printer access.
  • This is optional, but you could remove the Manage Documents right for Creator Owner to prevent users from bypassing PaperCut Hold & Release settings. https://www.papercut.com/kb/Main/PrintQueueSetUpOnWindows

Device Settings Tab

These settings may be unique to the make, model, and driver. It’s also possible that settings here can interfere with PaperCut features. For example, watch out for things like settings to configure the manufacturer’s implementation of Pull/Print among other queue management features.

Still have questions?

Let us know! We’re definitely happy to chat about what’s going on under the hood. Feel free to leave a comment below if you have any questions at all or visit our Support Portal for further assistance.

June 03, 2016, at 11:53 PM by Alan Morris - linked to Microsoft patch for 2012, 2012R2 Creator owner fix. Removed references to previous failure
Deleted line 5:
  1. Configure the queue using the PaperCut TCP/IP Port. (Useful for Windows 8.1 and Windows 2012 R2)
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Using the PaperCut TCP/IP Port (Useful for Windows 8.1 and Windows 2012 R2)

PaperCut TCP/IP port is mainly used for enabling hardware checking. It can also be used to secure the print queue on Windows 8.1 and Windows 2012 R2 Server where it is not possible to use method #2 above.

Queues configured to use the PaperCut TCP/IP Port (in PaperCut version 14.1 or higher) will automatically ensure that manually resumed jobs will not be printed. You will already be using a PaperCut TCP/IP Port if you are using hardware page count validation. You can see which port is being used in the Ports tab under Printer Properties.

Note: If you’re using Virtual queues on your server which are redirecting to other target queues, the recommendation is to use LPT or ‘nul’ ports for the Virtual queues - since no jobs should be actually printing from that queue. In that case, since the virtual queues can’t print, you won’t need to use the PaperCut TCP/IP ports on the target queues, unless you’re using them for hardware checking.

If you are not currently using PaperCut TCP/IP ports, you may do so by following the hardware checking setup instructions.

to:
  1. Configure the queue using the PaperCut TCP/IP Port.
Changed lines 12-13 from:

This method works for most versions of Windows. However, it may interfere with printing on Windows 8.1 and Windows 2012 R2 Server. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

to:

In order to use this method with Windows Server 2012 and 2012R2, Microsoft released a patch for Windows Server 2012 and 2012R2. As always, please consult your Microsoft experts as to the suitability of this patch.

Changed lines 27-38 from:

A Windows 2008 server tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

to:

A tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there.

Using the PaperCut TCP/IP Port

PaperCut TCP/IP port is mainly used for enabling hardware checking.

Queues configured to use the PaperCut TCP/IP Port (in PaperCut version 14.1 or higher) will automatically ensure that manually resumed jobs will not be printed. You will already be using a PaperCut TCP/IP Port if you are using hardware page count validation. You can see which port is being used in the Ports tab under Printer Properties.

Note: If you’re using Virtual queues on your server which are redirecting to other target queues, the recommendation is to use LPT or ‘nul’ ports for the Virtual queues - since no jobs should be actually printing from that queue. In that case, since the virtual queues can’t print, you won’t need to use the PaperCut TCP/IP ports on the target queues, unless you’re using them for hardware checking.

If you are not currently using PaperCut TCP/IP ports, you may do so by following the hardware checking setup instructions.

Changed line 41 from:

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft have released a patch for Windows 7 and Windows Server 2008R2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

to:

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft released a patch for Windows 7 and Windows Server 2008R2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

Changed line 15 from:

Note: If you’re using Virtual queues on your server which are redirecting to other target queues, the recommendation is to use LPT or ‘nul’ ports for the Virtual queues (or the regular TCP/IP port if the driver needs to ‘talk’ to an actual printer) - since no jobs should be actually printing from that queue. Only use the PaperCut TCP/IP Port on the target queues.

to:

Note: If you’re using Virtual queues on your server which are redirecting to other target queues, the recommendation is to use LPT or ‘nul’ ports for the Virtual queues - since no jobs should be actually printing from that queue. In that case, since the virtual queues can’t print, you won’t need to use the PaperCut TCP/IP ports on the target queues, unless you’re using them for hardware checking.

October 21, 2015, at 06:34 PM by timg - Updated with Virtual Queue / PaperCut Port Clarification
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PaperCut TCP/IP port is mainly used for enabling hardware checking. It can also be used to secure the print queue on Windows 8.1 and Windows 2012 R2 Server where it is not possible to use method #2.

to:

PaperCut TCP/IP port is mainly used for enabling hardware checking. It can also be used to secure the print queue on Windows 8.1 and Windows 2012 R2 Server where it is not possible to use method #2 above.

Changed lines 15-17 from:

If you are not currently using PaperCut TCP/IP ports, you may do so by following the manual.

to:

Note: If you’re using Virtual queues on your server which are redirecting to other target queues, the recommendation is to use LPT or ‘nul’ ports for the Virtual queues (or the regular TCP/IP port if the driver needs to ‘talk’ to an actual printer) - since no jobs should be actually printing from that queue. Only use the PaperCut TCP/IP Port on the target queues.

If you are not currently using PaperCut TCP/IP ports, you may do so by following the hardware checking setup instructions.

September 17, 2015, at 11:14 PM by Brian - Updated "Sent to printer" MS KB URL
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In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft have released a patch for Windows 7 and Windows Server 2008R2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

to:

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft have released a patch for Windows 7 and Windows Server 2008R2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

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Using the PaperCut TCP/IP Port

to:

Using the PaperCut TCP/IP Port (Useful for Windows 8.1 and Windows 2012 R2)

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PaperCut TCP/IP port is mainly used for enabling hardware checking. It can also be used to secure the print queue on Windows 8.1 and Windows 2012 R2 Server where it is not possible to restrict the print queue security permission.

to:

PaperCut TCP/IP port is mainly used for enabling hardware checking. It can also be used to secure the print queue on Windows 8.1 and Windows 2012 R2 Server where it is not possible to use method #2.

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  1. Configure the queue using the PaperCut TCP/IP Port.
to:
  1. Configure the queue using the PaperCut TCP/IP Port. (Useful for Windows 8.1 and Windows 2012 R2)
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PaperCut TCP/IP port is mainly used for enabling hardware checking. It can also be used to secure the print queue on Windows 8.1 and Windows 2012 R2 Server where it is not possible to restrict the print queue security permission.

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If you are not currently using PaperCut TCP/IP ports, you may do so by following this manual.

to:

If you are not currently using PaperCut TCP/IP ports, you may do so by following the manual.

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If you are not currently using PaperCut TCP/IP ports, you may do so by following :this manual.

to:

If you are not currently using PaperCut TCP/IP ports, you may do so by following this manual.

May 25, 2015, at 05:46 AM by 203.222.91.204 -
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If you are not currently using PaperCut TCP/IP ports, you may do so by following the manual:https://www.papercut.com/products/ng/manual/ch-printer-mgmt-hwcheck.html#ch-printer-mgmt-hwcheck-conf-win

to:

If you are not currently using PaperCut TCP/IP ports, you may do so by following :this manual.

September 26, 2014, at 07:18 PM by Alan Morris - changed OS version name for 2012 R2
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This method works for most versions of Windows. However, it may interfere with printing on Windows 8.1 and Windows 2012 Server SP2. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

to:

This method works for most versions of Windows. However, it may interfere with printing on Windows 8.1 and Windows 2012 R2 Server. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

Changed lines 35-36 from:

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft have released a patch for Windows 7 and Windows Server 2008r2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

to:

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft have released a patch for Windows 7 and Windows Server 2008R2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

Changed lines 17-18 from:

This method works for most versions of Windows. However it may interfere with printing on Windows 8.1 and Windows 2012 Server SP2. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

to:

This method works for most versions of Windows. However, it may interfere with printing on Windows 8.1 and Windows 2012 Server SP2. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

Changed lines 17-18 from:

This method works for most versions of Windows. However it may interfere with printing on Windows 8.1 and Windows 2012 Server SP2. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

to:

This method works for most versions of Windows. However it may interfere with printing on Windows 8.1 and Windows 2012 Server SP2. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

Changed line 23 from:
  1. Right-click a printer and select Properties.
to:
  1. Right-click a printer and select Printer Properties.
Changed lines 11-12 from:

Queues configured to use the PaperCut TCP/IP Port (in PaperCut version 14.1 or higher) will automatically ensure that manually resumed jobs will not be printed. You will already be using a PaperCut TCP/IP Port if you are using hardware page count validation. You can see which port is being used in the Ports tab under Printer Properties.

to:

Queues configured to use the PaperCut TCP/IP Port (in PaperCut version 14.1 or higher) will automatically ensure that manually resumed jobs will not be printed. You will already be using a PaperCut TCP/IP Port if you are using hardware page count validation. You can see which port is being used in the Ports tab under Printer Properties.

March 27, 2014, at 05:29 AM by geoff - Rework for 14.1: use of PaperCut TCP/IP port vs. changing permissions
Changed lines 3-11 from:

When using release stations or account selection popups it is possible for users to pause/resume documents in the queue without steps being taken to prevent this.

On Windows 8.1 and 2012 Server, there is no support for configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed. The PaperCut TCP/IP Port may already be used if you are doing SNMP Hardware Checking in which case no other steps are necessary. Otherwise the PaperCut TCP/IP Port may be set up by following the manual: https://www.papercut.com/products/ng/manual/ch-printer-mgmt-hwcheck.html#ch-printer-mgmt-hwcheck-conf-win

On earlier versions of Windows, the following steps can be taken to secure the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

to:

When using release stations or account selection popups, PaperCut pauses jobs on the Windows print queue to hold jobs prior to printing. It is important, especially in charging environments, that the queue is secured to prevent users from resuming jobs themselves and bypassing PaperCut.

There are two ways a Windows print queue can be secured:

  1. Configure the queue using the PaperCut TCP/IP Port.
  2. Restrict the print queue security permissions to prevent users from performing management functions.

Using the PaperCut TCP/IP Port

Queues configured to use the PaperCut TCP/IP Port (in PaperCut version 14.1 or higher) will automatically ensure that manually resumed jobs will not be printed. You will already be using a PaperCut TCP/IP Port if you are using hardware page count validation. You can see which port is being used in the Ports tab under Printer Properties.

If you are not currently using PaperCut TCP/IP ports, you may do so by following the manual:https://www.papercut.com/products/ng/manual/ch-printer-mgmt-hwcheck.html#ch-printer-mgmt-hwcheck-conf-win

Restricting Windows Print Queue Security Permissions

This method works for most versions of Windows. However it may interfere with printing on Windows 8.1 and Windows 2012 Server SP2. On these systems you may secure printing by using PaperCut TCP/IP ports (PaperCut version 14.1 or higher).

To change print queue permissions:

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to:
March 26, 2014, at 11:44 PM by 203.12.22.94 -
Changed line 6 from:

On Windows 8.1 and 2012 Server, it does not support configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed. The PaperCut TCP/IP Port may already be used if you are doing SNMP Hardware Checking in which case no other steps are necessary. Otherwise the PaperCut TCP/IP Port may be set up by following the manual:

to:

On Windows 8.1 and 2012 Server, there is no support for configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed. The PaperCut TCP/IP Port may already be used if you are doing SNMP Hardware Checking in which case no other steps are necessary. Otherwise the PaperCut TCP/IP Port may be set up by following the manual:

March 26, 2014, at 11:40 PM by 203.12.22.94 -
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https://www.papercut.com/products/ng/manual/ch-printer-mgmt.html#ch-printer-mgmt-hwcheck-conf-win

to:

https://www.papercut.com/products/ng/manual/ch-printer-mgmt-hwcheck.html#ch-printer-mgmt-hwcheck-conf-win

March 26, 2014, at 11:33 PM by 203.12.22.94 -
Changed lines 6-7 from:

On Windows 8.1 and 2012 Server, it does not support configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed. The PaperCut TCP/IP Port may already be used if you are doing SNMP Hardware Checking in which case no other steps are necessary.

to:

On Windows 8.1 and 2012 Server, it does not support configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed. The PaperCut TCP/IP Port may already be used if you are doing SNMP Hardware Checking in which case no other steps are necessary. Otherwise the PaperCut TCP/IP Port may be set up by following the manual: https://www.papercut.com/products/ng/manual/ch-printer-mgmt.html#ch-printer-mgmt-hwcheck-conf-win

March 26, 2014, at 11:25 PM by 203.12.22.94 -
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On Windows 8.1 and 2012 Server, it does not support configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed.

to:

On Windows 8.1 and 2012 Server, it does not support configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed. The PaperCut TCP/IP Port may already be used if you are doing SNMP Hardware Checking in which case no other steps are necessary.

Changed line 5 from:

On Windows 8.1 and 2012 Server and higher, with PaperCut version 14.1 or higher, it is necessary to use the PaperCut TCP/IP Port to ensure that manually resumed jobs will not be printed.

to:

On Windows 8.1 and 2012 Server, it does not support configuring the printer to prevent this, so instead please use the PaperCut TCP/IP Port in PaperCut version 14.1 or higher to ensure that manually resumed jobs will not be printed.

March 26, 2014, at 04:09 AM by tim - support in 14.1 for PaperCut Port Monitor to help Windows 8.1/2012
Changed lines 3-4 from:

When using release stations or account selection pop-ups it is recommended to secure the print queue so that users do not have permission to pause/resume documents in the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

to:

When using release stations or account selection popups it is possible for users to pause/resume documents in the queue without steps being taken to prevent this. On Windows 8.1 and 2012 Server and higher, with PaperCut version 14.1 or higher, it is necessary to use the PaperCut TCP/IP Port to ensure that manually resumed jobs will not be printed. On earlier versions of Windows, the following steps can be taken to secure the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

Added lines 21-22:

In early 2014, PaperCut Technical Support also found that the HP Universal Driver had similar behaviour and required the “Enable bidirectional support” on the Ports tab to be unticked.

Added lines 18-20:

Sent to printer - Jobs stuck in queue

In some rare circumstances it’s been observed that when changing permissions on print queues AND changing driver isolation modes, print jobs may remain in the print queue with the status of “Sent to printer”. Microsoft have released a patch for Windows 7 and Windows Server 2008r2. This may be relevant to your environment if you have this issue. As always, please consult your Microsoft experts as to the suitability of this patch.

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  1. Select the CREATOR OWNER user and un-check the Manage Documents permission.\\\
to:
  1. Select the CREATOR OWNER user and un-check the Manage Documents permission.
July 29, 2013, at 02:59 AM by Jason - Formatting.
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If you receive an “Access denied” error when changing both the CREATOR OWNER permissions and the Print Driver Isolation settings you may need to turn off the Render print jobs on client computers found under the Sharing Tab for that printer.

to:

If you receive an “Access denied” error when changing both the CREATOR OWNER permissions and the Print Driver Isolation settings you may need to turn off the Render print jobs on client computers found under the Sharing Tab for that printer.

May 30, 2013, at 12:33 AM by Jason - Added note about Access Denied errors.
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Access Denied errors

If you receive an “Access denied” error when changing both the CREATOR OWNER permissions and the Print Driver Isolation settings you may need to turn off the Render print jobs on client computers found under the Sharing Tab for that printer.

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  1. Select the CREATOR OWNER user and un-check the Manage Documents permission.\\\
to:
  1. Select the CREATOR OWNER user and un-check the Manage Documents permission.\\\
September 26, 2012, at 03:09 PM by RossM - changed 20008 to 2008
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A Windows 20008 server tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

to:

A Windows 2008 server tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

Changed line 16 from:

A Windows 20008 server tip from one of our customers Chris, is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

to:

A Windows 20008 server tip from one of our customers (Chris), is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

May 28, 2012, at 11:42 AM by RossM - reword
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A tip from one of our customers Chris, is when using Windows 2008 Server is to use the Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

to:

A Windows 20008 server tip from one of our customers Chris, is to use Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

Changed line 16 from:

A tip from one of our customers Chris, is when using Windows 2008 Server is to use the Print Management MMC Snapin and globally set the security permissions by right-clicking the Print Server(s) → Properties → Security and editing the permissions there.

to:

A tip from one of our customers Chris, is when using Windows 2008 Server is to use the Server Manager, navigate to the Print Management Console and globally set the security permissions by right-clicking the Print Server(s)PropertiesSecurity and editing the permissions there

Added lines 15-16:

A tip from one of our customers Chris, is when using Windows 2008 Server is to use the Print Management MMC Snapin and globally set the security permissions by right-clicking the Print Server(s) → Properties → Security and editing the permissions there.

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Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print, right-click resume, job

to:

Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print, right-click resume, job

March 16, 2012, at 03:41 AM by ian - Revert to before "net share" addition.
Deleted lines 14-31:

List permissions on a print queue

Checking the list of permissions on many print queues can be a time consuming task. You can use the net share command to check permissions quickly. For example:

C:\Users\administrator>net share "Building A - Back Foyer Printer"
Share name        Building A - Back Foyer Printer
Path              192.168.1.10
Remark            Building A - Back Foyer Printer
Maximum users     No limit
Users
Caching           Manual caching of documents
Permission        print-server\administrator, FULL
                  Everyone, FULL
                  BUILTIN\Administrators, FULL

The command completed successfully.
Added lines 15-32:

List permissions on a print queue

Checking the list of permissions on many print queues can be a time consuming task. You can use the net share command to check permissions quickly. For example:

C:\Users\administrator>net share "Building A - Back Foyer Printer"
Share name        Building A - Back Foyer Printer
Path              192.168.1.10
Remark            Building A - Back Foyer Printer
Maximum users     No limit
Users
Caching           Manual caching of documents
Permission        print-server\administrator, FULL
                  Everyone, FULL
                  BUILTIN\Administrators, FULL

The command completed successfully.
Changed line 18 from:

Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print

to:

Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print, right-click resume, job

Changed line 18 from:

Keywords: hold / release, rights, initial set up, step, miss, missed

to:

Keywords: hold / release, rights, initial set up, step, miss, missed, queue resume print

Changed line 14 from:

This task is Step 2 in the installation manual, however is often forgotten: https://www.papercut.com/products/ng/manual/ch-installation.html#id471279

to:

This task is Step 2 in the installation manual, however is often forgotten: https://www.papercut.com/products/ng/manual/ch-installation.html#ch-installation-win-print-queue-conf

February 24, 2010, at 02:47 AM by 202.129.124.120 -
Changed line 18 from:

Keywords: hold / release, rights, initial set up, step, miss

to:

Keywords: hold / release, rights, initial set up, step, miss, missed

Changed lines 1-4 from:

(:title Print queue set up on Windows - forgotten task! :)

When using release stations or account selection popups it is recommended to secure the print queue so that users do not have permission to pause/resume documents in the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

to:

(:title Print queue set up on Windows - forgotten task!:)

When using release stations or account selection pop-ups it is recommended to secure the print queue so that users do not have permission to pause/resume documents in the queue. This allows PaperCut to have full control of documents without interference from users. To do this:

Changed line 9 from:
  1. Select the CREATOR OWNER user and uncheck the Manage Documents permission.\\\
to:
  1. Select the CREATOR OWNER user and un-check the Manage Documents permission.\\\
Changed line 14 from:

This task is Step 2 in the installation manual, however is often forgotton: https://www.papercut.com/products/ng/manual/ch-installation.html#id471279

to:

This task is Step 2 in the installation manual, however is often forgotten: https://www.papercut.com/products/ng/manual/ch-installation.html#id471279

Changed lines 16-18 from:

Keywords: hold / release, rights, initial set up, step, miss

to:

Categories: Administration, Security


Keywords: hold / release, rights, initial set up, step, miss

Changed line 14 from:

It is also given in this section of the manual: https://www.papercut.com/products/ng/manual/ch-installation.html#id471279

to:

This task is Step 2 in the installation manual, however is often forgotton: https://www.papercut.com/products/ng/manual/ch-installation.html#id471279

Changed line 16 from:

Keywords: hold / release, rights, initial set up

to:

Keywords: hold / release, rights, initial set up, step, miss

December 10, 2008, at 11:33 PM by 218.214.136.161 -
Added lines 13-14:

It is also given in this section of the manual: https://www.papercut.com/products/ng/manual/ch-installation.html#id471279

Comments

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Article last modified on October 11, 2018, at 10:53 PM
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