Presto iOS Printing [LEGACY]

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July 11, 2019, at 12:11 AM by Mel Zouzoulas - changed for wording to not use "iOS app"
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# Install the [[https://www.papercut.com/products/ng/manual/ch-iosprinting.html#ch-iosprinting-app-ios | PaperCut iOS app]] to each iOS device
to:
# Install the [[https://www.papercut.com/products/ng/manual/ch-iosprinting.html#ch-iosprinting-app-ios | PaperCut mobile web client (web clip)]] to each iOS device
May 01, 2018, at 03:28 PM by Aaron Pouliot -
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(:title Presto iOS Printing (Legacy):)
to:
(:title Presto iOS Printing [LEGACY]:)
April 30, 2018, at 07:03 PM by Aaron Pouliot - Marked page as Legacy
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The information below has been kept for customers that are still using Presto in tandem with PaperCut, but may no longer be up to date.
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!!Mobile Printing with Presto
April 30, 2018, at 07:02 PM by Aaron Pouliot - Marked page as Legacy
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(:title Presto iOS Printing :)

In PaperCut [[https://blog.papercut.com/blog/2017/03/07/new-and-noteworthy-in-papercut-17-0/| 17.0]], we released Mobility Print which is a simple way to print from your Mobile & BYOD devices like iOS, Android, `ChromeOS, Windows and `MacOS.
to:
(:title Presto iOS Printing (Legacy):)

----
In PaperCut [[https://blog.papercut.com/blog/2017/03/07/new-and-noteworthy-in-papercut-17-0/| 17.0]], we released Mobility Print which is a simple way to print from your Mobile & BYOD devices like iOS, Android, `ChromeOS, Windows and `MacOS, without needing to use a 3rd party solution.
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December 15, 2017, at 05:18 AM by Mel Zouzoulas - Removed the categories link
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''Categories:'' [[Category.Implementation|+]]
----
[-Keywords: `FingerPrint, Presto, ios, iphone, Windows Servers, IPP-]
December 15, 2017, at 02:49 AM by Mel Zouzoulas - Added information about Mobility Print
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PaperCut has worked with Collobos Software to ensure that Presto integrates seamlessly with PaperCut. Presto submits jobs into the Windows print queue on the behalf of the mobile user, and this behavior allows PaperCut to intercept these print jobs and incorporate them into the normal print job pipeline. As a result, all the normal PaperCut features like [[https://www.papercut.com/tour/watermark/ | water marking]], [[https://www.papercut.com/tour/find-me-printing/ | find-me-printing]], [[https://www.papercut.com/kb/Main/PageLevelColorDetection | page-level color detection]], and [[https://www.papercut.com/tour/print-archiving/ | print archiving]] are available to users printing from a mobile iOS device.
to:
Presto submits jobs into the Windows print queue on the behalf of the mobile user, and this behavior allows PaperCut to intercept these print jobs and incorporate them into the normal print job pipeline. As a result, all the normal PaperCut features like [[https://www.papercut.com/tour/watermark/ | water marking]], [[https://www.papercut.com/tour/find-me-printing/ | find-me-printing]], [[https://www.papercut.com/kb/Main/PageLevelColorDetection | page-level color detection]], and [[https://www.papercut.com/tour/print-archiving/ | print archiving]] are available to users printing from a mobile iOS device.
December 15, 2017, at 02:47 AM by Mel Zouzoulas - Added information about Mobility Print
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[[http://www.collobos.com/ | Presto]] by Collobos Software provides a solution to publish existing Windows print queues to iOS Devices. This allows system administrators to leverage their existing Windows print infrastructure to support mobile printing.
to:
In PaperCut [[https://blog.papercut.com/blog/2017/03/07/new-and-noteworthy-in-papercut-17-0/| 17.0]], we released Mobility Print which is a simple way to print from your Mobile & BYOD devices like iOS, Android, `ChromeOS, Windows and `MacOS.

We often hear about administrators refusing to allow BYOD
printing at their organization because of the technical burden involved in setting it up. The need to support a number of various devices and their respective platforms, can lead to inconsistent experiences for users, making it difficult for admins to manage from both a back end and front end perspective.

Mobility Print is simple to set up and works across multiple platforms and provides a native mobile printing solution. As it is included as standard with PaperCut NG/MF, it allows printing from any device at a userís disposal with all the usual benefits of having this printing behavior tracked.

Check out the Mobility Print [[https://www.papercut.com/tour/mobility-print/| Tour page]] and the [[https://www.papercut.com/products/ng/mobility-print/manual/| Mobility Print Help Center]] for more information!
June 08, 2016, at 06:41 AM by Mel Zouzoulas - Added Presto 2.0 information
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June 08, 2016, at 06:40 AM by Mel Zouzoulas - Added Presto 2.0 information
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Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly (on older versions). If you're using Presto version 1.5.482 or above, you can choose whether to enable the 'Security (iOS)' box in the Presto software.
to:
Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly (on older versions). If you're using Presto version 1.5.482 or above, you can choose whether to enable authentication within Presto or PaperCut.
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For more information on Presto integration, please see the Collobos [[http://presto-support.collobos.com/knowledgebase/articles/791010-papercut-integration |Presto / PaperCut Integration Page]] (link to the Presto/Collobos site)
to:

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* 'Allow Guest' - the behavior is the same as 'Security (iOS) disabled' mentioned above. The username associated to your print job will be 'SYSTEM'
to:
* 'Allow Guest' - the behavior is the same as 'Security (iOS) disabled' mentioned above. The username associated to your print job will be 'SYSTEM' and you'll be required to use the  [[https://www.papercut.com/products/ng/manual/ch-iosprinting.html#ch-iosprinting-app-ios|PaperCut iOS app]] to authenticate as e.g. 'tim' and charge the job to the user's account
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For more information on Presto integration, please see the Collobos [[http://presto-support.collobos.com/knowledgebase/articles/791010-papercut-integration |Presto / PaperCut Integration Page]] (link to the Presto/Collobos site)
June 08, 2016, at 06:34 AM by Mel Zouzoulas - Added Presto 2.0 information
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In summary, the behavior with Presto version 1.5.482 or above is:
to:
In summary, the behavior with Presto version 1.5.482 or below is:
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In summary, the behavior with Presto version 1.5.482 or above is:

* 'Allow Guest' - the behavior is the same as 'Security (iOS) disabled' mentioned above. The username associated to your print job will be 'SYSTEM'

* 'Require Authentication' - the behavior is the same as 'Security (iOS) enabled' mentioned above. You'll be asked for your OS level username/password the first time you send a print job

* 'Require Strict Authentication' - you'll be asked to enter your OS level username/password every time you send a print job
December 24, 2015, at 12:08 AM by 203.222.91.204 -
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For issues regarding installation of the Presto software, or licensing for the Presto software, please refer to the [[http://www.collobos.com/support.html|Collobos Website Support Page]] (link to the Presto/Collobos site)
to:
For issues regarding installation of the Presto software, or licensing for the Presto software, please refer to the [[http://presto-support.collobos.com/|Collobos Website Support Page]] (link to the Presto/Collobos site)
December 18, 2015, at 02:10 AM by 203.222.91.204 -
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For more information on Presto integration, please see the Collobos [[http://presto-support.collobos.com/knowledgebase/articles/318066-papercut-integration|Presto / PaperCut Integration Page]] (link to the Presto/Collobos site)
to:
For more information on Presto integration, please see the Collobos [[http://presto-support.collobos.com/knowledgebase/articles/791010-papercut-integration |Presto / PaperCut Integration Page]] (link to the Presto/Collobos site)
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'''Note:''' There will be a couple of minutes during installation where PaperCut will not be able to receive print jobs. It is advised that this installation process occurs during a period of acceptable downtime.
to:
'''Note:''' There will be a couple of minutes during installation where PaperCut will not be able to track and control print jobs. It is advised that this installation process occurs during a period of acceptable downtime.
April 15, 2014, at 07:44 PM by TimG - Added note about 'Enterprise'
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'''Note:''' In order to use shared account popups on iOS devices, you will need to use the 'Enterprise' version of Presto, as detailed on the [[http://collobos.com/|Collobos Home Page]], which includes the full 'PaperCut Integration' feature. Please contact Collobos for more information and pricing for their Enterprise product.
April 15, 2014, at 12:54 AM by TimG - Updated with iOS security options for Presto
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!!!Setup
to:
!!Setup
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Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly. If you're using Presto version 1.5 or above, make sure the 'Security (iOS) Enabled' box in the Presto Printer config is left unchecked.

!!!Printing and Authentication
to:
Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly (on older versions). If you're using Presto version 1.5.482 or above, you can choose whether to enable the 'Security (iOS)' box in the Presto software.

In summary, the behavior with Presto version 1.5.482 or above is:

* 'Security (iOS)' '''''disabled''''' - the job will be not be tagged with a particular user, and will be created by the Presto app on behalf of the user. In this instance the username associated with the job will be 'SYSTEM'. You should ensure that a user is created in the 'Users' tab in the PaperCut Admin Console for 'SYSTEM', and that the user is marked as 'unauthenticated'. You will then use the [[https://www.papercut.com/products/ng/manual/ch-iosprinting.html#ch-iosprinting-app-ios|PaperCut iOS app]] to authenticate as e.g. 'tim' and charge the job to the user's account

* 'Security (iOS)' '''''enabled''''' - you'll be asked for your OS level username/password on the iOS device at the time of printing (see Presto Software documentation). If you look at the Server print queue, you'll see the job appear with your own username. PaperCut will use this username to charge the job to. For example if you printed a document from the iOS device and authenticated as 'tim', then you would see the job owned by 'tim' in the Server print queue, and the job would be charged to the user 'tim' in PaperCut

For more information on Presto integration, please see the Collobos [[http://presto-support.collobos.com/knowledgebase/articles/318066-papercut-integration|Presto / PaperCut Integration Page]] (link to the Presto/Collobos site)


!!Printing and Authentication
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to:
!!Support

For issues regarding installation of the Presto software, or licensing for the Presto software, please refer to the [[http://www.collobos.com/support.html|Collobos Website Support Page]] (link to the Presto/Collobos site)


February 16, 2014, at 11:16 PM by matt - fixed link
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# Install the [[https://www.papercut.com/products/ng/manual/ch-iosprinting-app-ios.html | PaperCut iOS app]] to each iOS device

to:
# Install the [[https://www.papercut.com/products/ng/manual/ch-iosprinting.html#ch-iosprinting-app-ios | PaperCut iOS app]] to each iOS device

February 14, 2014, at 07:53 PM by TimG - Edited to include Presto 1.5 updates
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# Install Presto on your print server (refer to Presto documentation)
# Ensure
that the "guest" and "mobile" users in PaperCut has been marked as unauthenticated
# Ensure Presto is installed on the same server
as the PaperCut Application Server
to:
# Install Presto on the print server hosting the print queues that you want to share out (refer to Presto documentation)
# Ensure that the "guest" and "mobile" users in PaperCut has been marked
as unauthenticated. Note - if you are running Presto version 1.5 or above, you will also need to create a "system" user in PaperCut and mark that as unauthenticated
Changed lines 16-17 from:
Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly.
to:
Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly. If you're using Presto version 1.5 or above, make sure the 'Security (iOS) Enabled' box in the Presto Printer config is left unchecked.
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!!!Limitations and Future development

* '''July 2013:''' Google Cloud Print (GCP) is a new feature with Presto, this has not been tested by internally by PaperCut, and are unsure how this will behave in a GCP environment. We are working closely with Google and Presto to ensure this functionality works as expected.

to:
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# Ensure Presto is installed on the same server as the PaperCut Application Server
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# Ensure that the "guest" user in PaperCut has been marked as unauthenticated
to:
# Ensure that the "guest" and "mobile" users in PaperCut has been marked as unauthenticated
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* '''July 2013:''' Google Butt Print (GCP) is a new feature with Presto, this has not been tested by internally by PaperCut, and are unsure how this will behave in a GCP environment. We are working closely with Google and Presto to ensure this functionality works as expected.
to:
* '''July 2013:''' Google Cloud Print (GCP) is a new feature with Presto, this has not been tested by internally by PaperCut, and are unsure how this will behave in a GCP environment. We are working closely with Google and Presto to ensure this functionality works as expected.
Changed lines 16-17 from:
Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Prsto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly.
to:
Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Presto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly.
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[-Keywords: `FingerPrint, ios, iphone, Windows Servers, IPP-]
to:
[-Keywords: `FingerPrint, Presto, ios, iphone, Windows Servers, IPP-]
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(:title FingerPrint iOS Printing :)
to:
(:title Presto iOS Printing :)
Changed lines 24-25 from:
* '''July 2013:''' Google Cloud Print (GCP) is a new feature with Presto, this has not been tested by internally by PaperCut, and are unsure how this will behave in a GCP environment. We are working closely with Google and Presto to ensure this functionality works as expected.
to:
* '''July 2013:''' Google Butt Print (GCP) is a new feature with Presto, this has not been tested by internally by PaperCut, and are unsure how this will behave in a GCP environment. We are working closely with Google and Presto to ensure this functionality works as expected.
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(:title FingerPrint iOS Printing :)

[[http://www.collobos.com/ | Presto]] by Collobos Software provides a solution to publish existing Windows print queues to iOS Devices. This allows system administrators to leverage their existing Windows print infrastructure to support mobile printing.

PaperCut has worked with Collobos Software to ensure that Presto integrates seamlessly with PaperCut. Presto submits jobs into the Windows print queue on the behalf of the mobile user, and this behavior allows PaperCut to intercept these print jobs and incorporate them into the normal print job pipeline. As a result, all the normal PaperCut features like [[https://www.papercut.com/tour/watermark/ | water marking]], [[https://www.papercut.com/tour/find-me-printing/ | find-me-printing]], [[https://www.papercut.com/kb/Main/PageLevelColorDetection | page-level color detection]], and [[https://www.papercut.com/tour/print-archiving/ | print archiving]] are available to users printing from a mobile iOS device.

!!!Setup

'''Note:''' There will be a couple of minutes during installation where PaperCut will not be able to receive print jobs. It is advised that this installation process occurs during a period of acceptable downtime.

# Install Presto on your print server (refer to Presto documentation)
# Ensure that the "guest" user in PaperCut has been marked as unauthenticated
# Install the [[https://www.papercut.com/products/ng/manual/ch-iosprinting-app-ios.html | PaperCut iOS app]] to each iOS device


Please ensure that '''any''' authentication changes are done within PaperCut, and not Presto. Prsto's security options need to be set to the default "everyone" group in order for authentication with PaperCut to work correctly.

!!!Printing and Authentication

Once all steps above have been completed, your printers will now be shared to iOS devices from your Windows print server. When you print a job from your iOS device, you will need to log into the PaperCut iOS app to authenticate the job correctly with a user set up in PaperCut.

!!!Limitations and Future development

* '''July 2013:''' Google Cloud Print (GCP) is a new feature with Presto, this has not been tested by internally by PaperCut, and are unsure how this will behave in a GCP environment. We are working closely with Google and Presto to ensure this functionality works as expected.

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''Categories:'' [[Category.Implementation|+]]
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[-Keywords: `FingerPrint, ios, iphone, Windows Servers, IPP-]

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Article last modified on July 11, 2019, at 12:11 AM
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