Working with popup messages

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May 15, 2017, at 02:11 AM by Alec - Remove reference to custom delivery for notifications
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PaperCut NG/ChargeBack: - Messages are delivered using a number of methods, including; via the user client software (recommended), by email, by WinPopup , or custom methods.
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PaperCut NG/ChargeBack: - Messages are delivered using a number of methods, including; via the user client software (recommended), by email or WinPopup .
March 12, 2014, at 04:05 AM by 203.12.22.94 -
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PaperCut NG/ChargeBack: - messages are delivered using a number of methods, including; via the user client software (recommended), by email, by WinPopup , or custom methods.
PaperCut Quota: - messages are send using Microsoft’s WinPopup protocol – also known as ‘net send’. Microsoft have deprecated this messaging system. PaperCut Quota has now reach end-of-life. For reliable messaging, please upgrade to PaperCut NG. Some alternate and now non-supported solutions are explained below.
to:
PaperCut NG/ChargeBack: - Messages are delivered using a number of methods, including; via the user client software (recommended), by email, by WinPopup , or custom methods.
PaperCut Quota: - Messages are sent using Microsoft’s WinPopup protocol – also known as ‘net send’. Microsoft have deprecated this messaging system. PaperCut Quota has now reach end-of-life. For reliable messaging, please upgrade to PaperCut NG. Some alternate and now non-supported solutions are explained below.
September 27, 2010, at 11:52 PM by 202.129.124.120 -
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If the User Client Tool (client software) is installed on the workstation, the user’s credit status will be displayed on login. In addition users can view their account status in detail via the My Status page in the WebTools interface. The User Client Tool can optionally be configured to display a warning message on login if they user’s credit runs low.

to:

If the User Client Tool (client software) is installed on the workstation, the user’s credit status will be displayed on login. In addition users can view their account status in detail via the Summary page via the User web interface. The User Client Tool can optionally be configured to display a warning message on login if the user’s credit runs low.

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With PaperCut Quota, the most common reasons for users not receiving the message are:

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If using Microsoft’s WinPopup or netsend service, the most common reasons for users not receiving the message are:

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PaperCut NG/PaperCut ChargeBack: - messages are delivered using the configured method. Options include; the in-built xml web services protocol used by the client software, by email, by WinPopup , or custom methods.
to:
PaperCut NG/ChargeBack: - messages are delivered using a number of methods, including; via the user client software (recommended), by email, by WinPopup , or custom methods.
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PaperCut Quota: - messages are send using Microsoft’s WinPopup protocol – also known as ‘net send’. PaperCut Quota is our lite solution and hence does not offer all of the features available in other editions. The notes below may help diagnose popup related problems.
to:
PaperCut Quota: - messages are send using Microsoft’s WinPopup protocol – also known as ‘net send’. Microsoft have deprecated this messaging system. PaperCut Quota has now reach end-of-life. For reliable messaging, please upgrade to PaperCut NG. Some alternate and now non-supported solutions are explained below.
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The most common reasons for users not receiving the message are:

to:

If running PaperCut NG or PaperCut ChargeBack, please read this article:

With PaperCut Quota, the most common reasons for users not receiving the message are:

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PaperCut Quota: - messages are send using Microsoft’s WinPopup protocol – also known as ‘net send’.
to:
PaperCut Quota: - messages are send using Microsoft’s WinPopup protocol – also known as ‘net send’. PaperCut Quota is our lite solution and hence does not offer all of the features available in other editions. The notes below may help diagnose popup related problems.
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Keywords: print job deny, net send, winpopup, win popup, user notification, messages

to:

Keywords: print job deny, net send, winpopup, win popup, user notification, messages, control

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PaperCut NG: - messages are delived using the configured method. Options include; the in-built xml web services protocol used by the client software, by email, by WinPopup , or custom methods.
to:
PaperCut NG/PaperCut ChargeBack: - messages are delivered using the configured method. Options include; the in-built xml web services protocol used by the client software, by email, by WinPopup , or custom methods.
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PaperCut Quota Popup Messages

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Since PaperCut 5.1, administrators can force messages to be sent to the workstation/computer name rather than to the user name. (i.e. “net send <workstation>” rather than “net send <username>”). To change the behaviour:

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Since PaperCut Quota 5.1, administrators can force messages to be sent to the workstation/computer name rather than to the user name. (i.e. “net send <workstation>” rather than “net send <username>”). To change the behaviour:

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(:title Working with popup messages :)

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If the UserInquiryTool (client software) is installed on the workstation, the user’s credit status will be displayed on login. In addition users can view their account status in detail via the My Status page in the WebTools interface. The UserInquiryTool can optionally be configured to display a warning message on login if they user’s credit runs low.

to:

If the User Client Tool (client software) is installed on the workstation, the user’s credit status will be displayed on login. In addition users can view their account status in detail via the My Status page in the WebTools interface. The User Client Tool can optionally be configured to display a warning message on login if they user’s credit runs low.

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PaperCut NG uses its in-build protocol based on XML web services to send messages. This is a better alterative to Winpopup messages. Users running PaperCut Quota may wish to consider upgrading to PaperCut NG to take advantage of the alternate message delivery system.

to:

PaperCut NG uses its in-build protocol based on XML web services to send messages. This is a better alterative to Winpopup messages. Users running PaperCut Quota may wish to consider upgrading to PaperCut NG to take advantage of the alternate message delivery system.

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Option 1) Windows XP SP2 includes a new registry key that can be used to make it so that only administrators can send messages. This is explained in StoppingNetSendMessagesOnXP.
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Option 1) Windows XP SP2 includes a new registry key that can be used to make it so that only administrators can send messages. This is explained in Stopping Net Send / WinPopup Messages on Windows XP.
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Keywords: print job deny, net send, winpopup, win popup, user notification, messages

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Keywords: print job deny, net send, winpopup, win popup, user notification, messages

Categories: UserClientTool

March 17, 2006, at 02:13 AM by httpwwwpapercutbizpcngmanualch-secondary-printhtml -
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Real-time notifications of denied print jobs (due to lack of quota/credit or printer filter restrictions) are sent using a number of methods depending on the version of PaperCut.

PaperCut NG: - messages are delived using the configured method. Options include; the in-built web services protocol used by the client, email, WinPopup or custom.
to:

Real-time notifications of denied print jobs (due to lack of quota/credit or printer filter restrictions) are sent using a number of methods depending on the version of PaperCut:

PaperCut NG: - messages are delived using the configured method. Options include; the in-built xml web services protocol used by the client software, by email, by WinPopup , or custom methods.
March 17, 2006, at 02:12 AM by httpwwwpapercutbizpcngmanualch-secondary-printhtml -
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PaperCut uses the “Messenger” service to send (winpopup) messages to users. This is the only “real-time” notification method available in Windows without the need to install additional 3rd party software on every desktop. The User Inquiry Tool can be configured to display a message when a users quota is low on login. This may be suitable on some sites as an alternative to real-time notification. Please see the Userguide for more information on configuring this message.

to:

PaperCut Quota uses the “Messenger” service to send (winpopup) messages to users. This is the only “real-time” notification method available in Windows without the need to install additional 3rd party software on every desktop. The User Inquiry Tool can be configured to display a message when a users quota is low on login. This may be suitable on some sites as an alternative to real-time notification. Please see the Userguide for more information on configuring this message.

March 17, 2006, at 02:12 AM by httpwwwpapercutbizpcngmanualch-secondary-printhtml -
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PaperCut users the “Messenger” service to send (winpopup) messages to users. This is the only “real-time” notification method available in Windows without the need to install additional 3rd party software on every desktop. The User Inquiry Tool can be configured to display a message when a users quota is low on login. This may be suitable on some sites as an alternative to real-time notification. Please see the Userguide for more information on configuring this message.

to:

http://www.papercut.biz/pcng PaperCut NG uses its in-build protocol based on XML web services to send messages. This is a better alterative to Winpopup messages. Users running PaperCut Quota may wish to consider upgrading to PaperCut NG to take advantage of the alternate message delivery system.

PaperCut uses the “Messenger” service to send (winpopup) messages to users. This is the only “real-time” notification method available in Windows without the need to install additional 3rd party software on every desktop. The User Inquiry Tool can be configured to display a message when a users quota is low on login. This may be suitable on some sites as an alternative to real-time notification. Please see the Userguide for more information on configuring this message.

March 17, 2006, at 02:08 AM by httpwwwpapercutbizpcngmanualch-secondary-printhtml -
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If the UserInquiryTool is installed on the workstation, the user’s credit status will be displayed on login. In addition users can view their account status in detail via the My Status page in the WebTools interface. The UserInquiryTool can optionally be configured to display a warning message on login if they user’s credit runs low.

to:

If the UserInquiryTool (client software) is installed on the workstation, the user’s credit status will be displayed on login. In addition users can view their account status in detail via the My Status page in the WebTools interface. The UserInquiryTool can optionally be configured to display a warning message on login if they user’s credit runs low.

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Real-time notifications of denied print jobs (due to lack of quota/credit or printer filter restrictions) are sent using Microsoft’s WinPopup protocol – also known as ‘net send’.

to:

Real-time notifications of denied print jobs (due to lack of quota/credit or printer filter restrictions) are sent using a number of methods depending on the version of PaperCut.

PaperCut NG: - messages are delived using the configured method. Options include; the in-built web services protocol used by the client, email, WinPopup or custom.
PaperCut Quota: - messages are send using Microsoft’s WinPopup protocol – also known as ‘net send’.
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  • On Windows NT, 2000 and XP. The “Messenger” service (under Start→Settings→Control Panel→Services) must be “running”. Note: This service should be enabled on all workstations used by network users. (i.e. not just the server).
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  • On Windows NT, 2000 and XP. The “Messenger” service (under Start→Settings→Control Panel→Services) must be “running”. With default Windows XP installations, this service is usually disabled. Set the service to Automatic. Note: This service should be enabled on all workstations used by network users. (i.e. not just the server).
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  • The “Messenger” service (under Start→Settings→Control Panel→Services) must be “running”. With default Windows XP installations, this service is usually disabled. Set the service to Automatic.
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PaperCut users the “Messenger” service to send (winpopup) messages to users. This is the only “real-time” notification method available. The User Inquiry Tool can be configured to display a message when a users quota is low on login. This may be suitable on some sites as an alternative to real-time notification. Please see the Userguide for more information on configuring this message.

to:

PaperCut users the “Messenger” service to send (winpopup) messages to users. This is the only “real-time” notification method available in Windows without the need to install additional 3rd party software on every desktop. The User Inquiry Tool can be configured to display a message when a users quota is low on login. This may be suitable on some sites as an alternative to real-time notification. Please see the Userguide for more information on configuring this message.

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Option 1) Removing the ability to send messages on the workstations by removing or setting appropriate permissions on the “net.exe” application.
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Option 1) Windows XP SP2 includes a new registry key that can be used to make it so that only administrators can send messages. This is explained in StoppingNetSendMessagesOnXP.
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Option 2) If the workstations have “personal firewall” software or are running Windows XP, packet filter rules can be configured to block traffic on port 135 from all IP addresses except these of the server(s).
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Option 2) Removing the ability to send messages on the workstations by removing or setting appropriate permissions on the “net.exe” application.
Option 3) If the workstations have “personal firewall” software or are running Windows XP, packet filter rules can be configured to block traffic on port 135 from all IP addresses except these of the server(s).
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Manual testing

You can manually test popup messages issued from your server by using the command prompt as follows:

  1. Start→Run, enter “cmd” and press OK
  2. Type at the prompt: net send <username> Testing123 where <username> is the name of a user currently logged onto the network.
  3. The message “Testing123” should appear on the user’s desktop.
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Questions about messages sent to users

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  • On Windows XP, the personal firewall can sometimes disable the windows networking ports preventing messages. You should make sure the firewall does not block local network traffic.
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  • On Windows XP, the personal firewall can sometimes disable the windows networking ports preventing messages. You should make sure the firewall does not block local network traffic. Ensure the systems can accept incoming TCP messages on port 135.

Comments

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Article last modified on May 15, 2017, at 02:11 AM
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