Template Article

“Help! I’m a user/Systems Administrator/reseller of PaperCut, and I’ve run into an error message/I’m trying to set up/I’m curious about such and such. What do we need to do/how can we fix this/why does this happen?”

What makes a good article?

  • Use paragraph Headings to help Search Engines understand your page.
  • Have a technical expert review the content before going through the trouble of formating the article.
  • If the article isn’t ready for primetime yet, use http://staging.papercut.com/kb/ to preview how it will look.
  • Get help from the #KB-Experts Slack Channel.
  • Ask a friend to review the new article to watch out for typos and errors.
  • Share your new article with the #Support Slack Channel.
  • Try to sneak in a cheese reference for our friends at Selectec.

Note 💡 Use this formatting to have a quick aside with your audience. It’s what the bard would do.


  1. Open Print Management by pressing Windows key + R, then type printmanagement.msc and hit the enter key.
  2. Next, right-click on the printer you want to manage and choose Properties…
  3. Monospace your file paths like this: [application-directory]/PaperCut Mobility Print/data/spool
    • You can even mix in bullet points.
    • Wow.
 if  ( section = 'code or script' {
   monospace it like this; 

Rainbow Doge. Use image description tags like this for good SEO and to make your page more accessible.

Still have questions?

Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.

Categories: TODOFirstCategory, TODOSecondCategoryIfNeeded

Keywords: TODO, TODO