Running the PaperCut User Client on Linux results in a Assistive Technology not found error

AVAILABLE TO CUSTOMERS ON:

Some customers running the PaperCut User Client on linux with various versions of Oracle Java and OpenJDK users have reported an error of:

“An unepected error has occurred: Assistive Technology not found: org.GNOME.Accessibility.AtkWrapper”

If you have no requirements to use this module you can modify /etc/java-$version-openjdk/accessibility.properties and comment out assistive_technologies=org.GNOME.Accessibility.AtkWrapper

Still have questions?

Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.