Under certain, rare circumstances a customer may wish to ignore a username. A better option in most cases for restricting the users imported into PaperCut is to use a Group or Organizational Unit (OU) in your directory source as described here: User and Group Synchronization
You may want to ignore a user for one of the following reasons.
System accounts used in batch printing
System accounts that will never print and hence should not appear in reports (e.g. the sever server www account)
Special users who should not be tracked (e.g. “the boss”)
Use the PaperCut config key: user-source.ignored-users to specify a comma-separated list of usernames to be ignored.
You can ignore:
a single username
multiple usernames (using a regular expression). Regular expression values must start with “/” and end with “/”.
Important: This config key can contain a maximum of 1,000 characters. If your list is longer than 1,000 characters, subsequent config keys will be created (for example, user-source.ignored-users.1). If you want to add user names to the list, make sure you add them to the last config key in the sequence.
Please ensure that at the end of each config key, a comma follows the last username.
By adding a username to this list they will not be imported into PaperCut by the overnight sync process. However if the user(s) print to a monitored print queue they will be added, as well if they run the PaperCut User Client or log into the PaperCut User Web Client.
If you need to ignore users that do print you may want to arrange for them to print to an Ignored Print queue or carefully consider modifying On Demand User creation settings to make sure that ignored users are not added.
By default PaperCut ignores a number of standard system users. They are:
This release contains an updated Java version which no longer supports 32-bit workstations. If you have any 32-bit users launching the User Client or Release Station from a network share, see this Knowledge Base article for more information.