Knowledge Base

Search the industry's best resource of articles, answers and information about PaperCut.

Knowledge Base Home

Main.HomePage History

Hide minor edits - Show changes to output

September 23, 2019, at 07:37 AM by timg - Link updates
Deleted line 88:
** [[ChoosingTheRightEdition|+]]
September 23, 2019, at 07:22 AM by timg - Link updates
Deleted line 252:
** [[ClientBandwidthSavingScripts|+]]
August 19, 2019, at 08:38 AM by Jake - Added link to Print Deploy Help Center
Added lines 145-146:

-->Want to learn more about Print Deploy? Check out the [[https://www.papercut.com/support/resources/manuals/print-deploy/home-print-deploy.html|Print Deploy Help Center]].
August 19, 2019, at 02:38 AM by Jake - Added references to Print Deploy
Changed lines 19-21 from:
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''|| '''[[https://www.papercut.com/kb/Main/KnownIssues|Known Issues]]'''||

to:
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''|| '''[[#PrintDeploy| Print Deploy ]]'''|| '''[[https://www.papercut.com/kb/Main/KnownIssues|Known Issues]]'''||

Added lines 142-146:

[[#PrintDeploy]]
* '''[[Category.PrintDeploy|+]]'''

**[[HowToCapturePrintDeployLogs|+]]
Added line 42:
For a curated list of month-by-month updates, check out the [[https://www.papercut.com/kb/Main/WhatsNewInTheKB|What's new in the KB]] page.
Deleted lines 321-326:
*  '''[[Category.ProxyServers|+]]'''
** [[TroubleshootingProxyServerConfiguration|+]]
** [[ConfiguringSquidProxyToAuthenticateWithActiveDirectory|+]]
** [[InstallingAndConfiguringSquidNTProxy|+]]
** [[UsingMultipleInternetProxyServers|+]]
** [[TrustedProxyServers|Print Jobs not displayed on in the iPhone/iPad App]]
Changed lines 23-27 from:
!!Featured Articles
(
:if false:)
** Have your say and vote on proposed features:
--->[-[@Login as "admin" -> About tab -> Product News -> Vote@]-]
(:ifend:)
to:
!!Featured articles:
Deleted line 25:
* [[ReportingProblems|+]]
Deleted line 27:
* [[CommonIPadPrintQuestions|+]]
Deleted line 29:
* [[64BitVersion|+]]
Added lines 34-44:
* [[ComparingMobilityPrintandGoogleCloudPrint|+]]
* [[https://www.papercut.com/support/resources/manuals/mobility-print/|Mobility Print Help Center]]

!!Student and end-user articles:
* [[StudentLogin|+]]
* [[RefundJob|+]]

!!Recently created articles:
(:pagelist group=Main fmt=#title order=-ctime count=10:)

Deleted line 86:
** [[BuildingAMacClientInstallPackage|+]]
Changed lines 129-149 from:
Want to learn more about Mobility Print? Check out the [[https://www.papercut.com/products/ng/mobility-print/manual/| Mobility Print Help Center]].


**[[CapturingAWindowsSpoolFileForMobilityPrint|+]]
**[[DuplicatePrinterAdvertisementsMacOS|+]]
**[[HowToCaptureMobilityPrintLogs|+]]
**[[HowToMigrateFromGoogleCloudPrintToMobilityPrint|+]]
**[[HowToMigrateFromIosPrintingToMobilityPrintWithMacServer|+]]
**[[HowToMigrateFromPrestoToMobilityPrint|+]]
**[[MobilityPrintScenarios|+]]
**[[MobilityPrintDNSRecordExamples|+]]
**[[KnownIssuesMobilityPrint|+]]
**[[PrintScriptingwithMobility|+]]
** [[SettingupMobilityPrintwithmacOSServerDNS|+]]
**[[SubnetFiltering|+]]
**[[UseAnExistingTrustedSSLCertificateForMobilityPrint|+]]
**[[MobilityPrintCanonSystemUsername|+]]
**[[UseJamfProToDeployPrintersOnManagedMacOSDevices|+]]
**[[UseJamfProToDeployPrintersOnManagediOSDevices|+]]


to:
-->Want to learn more about Mobility Print? Check out the [[https://www.papercut.com/products/ng/mobility-print/manual/| Mobility Print Help Center]].

-->(:pagelist group=Main link=Category.MobilityPrint fmt=#title order=title:)

Changed lines 137-138 from:
Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html|Job Ticketing Help Center]].
to:
-->Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html|Job Ticketing Help Center]].
Changed line 214 from:
* '''Using PaperCut'''
to:
* Using PaperCut
July 17, 2019, at 01:30 AM by Dug Holmes - Added Language Selection at the Device
Added line 122:
** [[LanguageSelection|Language Selection at the Device]]
July 16, 2019, at 06:43 AM by 139.130.165.134 -
Added lines 142-143:
**[[UseJamfProToDeployPrintersOnManagedMacOSDevices|+]]
**[[UseJamfProToDeployPrintersOnManagediOSDevices|+]]
June 13, 2019, at 12:30 AM by Mel Zouzoulas - Removed the old Mobility Print KB's that are in the help center now
Deleted line 133:
**[[MobilityPrintArchitecture|+]]
Deleted line 135:
**[[MobilityPrintJobsDisappearing|+]]
Deleted line 136:
**[[MobilityPreInstallationConsiderations|+]]
Deleted line 139:
**[[MobilityPrintersNotFound|+]]
February 12, 2019, at 12:11 AM by Aaron Pouliot - Removed category "Top Up Cards" per feedback on ZD#873185, only one article
Deleted lines 222-224:

* '''[[Category. TopUpCards|+]]'''
** [[TopUpCards|+]]
January 23, 2019, at 06:22 PM by Aaron Pouliot - Cleaned up Integrated Scanning category
Added line 203:
[[#"Integrated Scanning"]]
Changed lines 206-207 from:
**[[ImportScannedDocuments]]
**[[CommonIntergratedScanningquestions]]
to:
**[[ImportScannedDocuments|+]]
**[[CommonIntergratedScanningquestions|+]]
January 23, 2019, at 06:13 PM by Aaron Pouliot - Cleaned up Integrated Scanning category
Deleted line 202:
[[#Integrated Scanning]]
Changed lines 204-205 from:
** '''[[OCR|+]]'''
*** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
to:
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
**[[ImportScannedDocuments]]
**[[CommonIntergratedScanningquestions
]]
January 23, 2019, at 06:09 PM by Aaron Pouliot - Replaced "Scanning" with link to "Integrated Scanning" Category page
Changed lines 203-204 from:
[[#Scanning]]
* '''[[Category.Scanning|+]]'''
to:
[[#Integrated Scanning]]
* '''[[Category.IntegratedScanning|+]]'''
December 19, 2018, at 11:16 PM by adam - restoring previous
Changed lines 1-23 from:
(:title Syncing a secondary email address from Active Directory:)

In order to have PaperCut sync a secondary email address from Active Directory, the trick is to set it up to point to a custom field in AD.

->'''1.''' Login to the PaperCut admin interface.

->'''2.'''  Navigate to '''Options → Actions → Config editor (advanced)'''.

->'''3.'''  Use Quick find to search for the @@user-source.ad.other-emails-field@@ config key.

->'''4.'''  In the blank field in the 'Value' column, you will need to enter the name of the Active Directory field where your users secondary email addresses are stored.

You can use any unused attribute of your choosing in AD (or even create your own). I know that a common selection is to re-use the pager field as there is not much call for pagers these days so it's a safe choice! Do note that the entry must match the name of the field in AD exactly; it's case sensitive, and any variation from the exact name of the field will cause the syncing of their additional email addresses to fail.

->'''5.'''  Press @@Update@@ button next to the value to apply the change.

Now the next time a user sync takes place, it should pull the email addresses of your users stored in the specified AD field into the 'Other emails' field for that user:

->Attach:otheremailsfield.png

'''Note:''' If you are not able to see the attribute editor tab in AD for your user objects, you will need to enable the advanced features snap-in. Instructions on doing so can be found here:

https://social.technet.microsoft.com/Forums/windowsserver/en-US/410f35d9-abd3-4863-99a5-afd891808f0c/advanced-features-in-active-directory?forum=winserverManagement
to:
(:title Knowledge Base:)

(:description PaperCut Software Knowledge Base:)
(:keywords print charging, monitoring, printing, logging, quota, print quotas, auditing, internet quota:)

Welcome to the PaperCut Knowledge Base.  This site hosts a collection of questions, answers, articles and general information about PaperCut. If you're wanting the latest and greatest news, check out the [[https://www.papercut.com/kb/Main/WhatsNewInTheKB|'''What's New in the KB''']] page!

Information is classified into the sections below.  Alternatively you can '''[[Site.Search | search]]''' the database using keywords.

We are adding information all the time.  If your question is not addressed please [[https://www.papercut.com/contact/ | contact us]].


!!Popular Categories
||width=600px
|| '''[[#Administration|Administration]]''' || '''[[#Implementation|Implementation]]''' ||''' [[#Architecture|Architecture]]''' ||'''[[#Configuration|Configuration]]''' ||
|| '''[[#TipsAndTricks|Tips and Tricks]]''' || '''[[#Printers|Printers]]'''  || '''[[#Domains|Domains]]''' || '''[[#Reporting|Reporting]]''' ||
|| '''[[#Users|Users]]''' || '''[[#Scripting|Scripting]]''' || '''[[#Databases|Databases]]''' || '''[[#Backups|Backups]]''' ||
|| '''[[#Upgrading|Upgrading]]''' || '''[[#Sales|Sales]]''' || '''[[#Licensing|Licensing]]''' || '''[[#Troubleshooting|Troubleshooting]]''' ||
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''|| '''[[https://www.papercut.com/kb/Main/KnownIssues|Known Issues]]'''||


----
!!Featured Articles
(:if false:)
** Have your say and vote on proposed features:
--->[-[@Login as "admin" -> About tab -> Product News -> Vote@]-]
(:ifend:)
* [[UserManual|+]]
* [[KnownIssues|+]]
* [[ReportingProblems|+]]
* [[SupportedPrinters|+]]
* [[UpgradingPaperCut|+]]
* [[CommonIPadPrintQuestions|+]]
* [[DoINeedAPrintServer|+]]
* [[ActiveDirectoryConsiderations|+]]
* [[64BitVersion|+]]
* [[TailoredWebTools|+]]
* [[AdvancedClient|+]]
* [[ResettingTheAdminPassword|+]]
* [[AddingPrintersInAnEducationEnvironment|+]]
----
!!Topics
[[#Administration]]
* '''[[Category.Administration|+]]'''
** [[UpgradePolicy|+]]
** [[MigratingNGToNewServer|+]]
** [[MigratingNGToNewServerExtDB|+]]
** [[PartiallyClearingLogData|+]]
** [[SendingLogDataToAnotherLocation|+]]
** [[KeepingAHealthySystem|+]]
** [[TransferFeature|+]]
** [[RenameUserAccounts|+]]
** [[HowToRenameAPrinter|+]]
** [[UninstallingPaperCut|+]]
** [[SyncUsersWithAzureAD|+]]

[[#Architecture]]
[[#Implementation]]
* '''[[Category.Architecture|+]] / [[Category.Implementation|+]]'''
** [[ImplementationPlan|+]]
** [[ImplementingPaperCutInSchools|+]]
** [[MultipleServers|+]]
** [[PaperCutOnVM|+]]
**[[PapercutOnUnivention|+]]
** [[PrintQueueSetUpOnWindows|+]]
** [[MacintoshPrintQuota|+]]
** [[MacOpenDirectoryLDAPConfiguration|+]]
** [[ServiceAccount|+]]
** [[SpecialConsiderationsOnTerminalServer|+]]
** [[Network Load Balancing]]
** [[PaperCutForSubsetOfUsers|+]]
** [[WindowsClientOnMacServer|+]]
** [[SecondaryServerSoftware|+]]
** [[ServerTCPTuning|+]]
** [[WideAreaNetworkConsiderations|+]]
** [[WindowsXP10ConnectionLimit|+]]
** [[AutomatedApplicationDeployment|+]]
** [[CommonSecurityQuestions|+]]
** [[AutomatingRemoval|+]]
** [[CommonScalabilityQuestions|+]]
** [[IncreaseMaxMemoryUsage|+]]
** [[Accessibility|+]]
** [[BuildingAMacClientInstallPackage|+]]
** [[FirewallPorts|+]]
** [[ChoosingTheRightEdition|+]]
** [[ImproveSlowNetworkPrintingWithDataCompression|+]]


[[#Backups]][[#Databases]]
*  '''[[Category.Backups|+]] & [[Category.Databases|+]]'''
** [[ExternalDatabases|+]]
** [[LogFileSizeOnSqlServer|+]]
** [[BackingUpData|+]]
** [[RestoringDataFiles|+]]
** [[RestoringACorruptDatabase|+]]
** [[SQLServerIssues|+]]
** [[DatabaseSchema|+]]
** [[DatabaseTuning|+]]
** [[ExampleSQLQueries|+]]


[[#Configuration]]
* '''[[Category.Configuration|+]]'''
** [[RemovingCurrencySigns|+]]
** [[ChangingServerNameIP|+]]
** [[IntegratingWithBillingSystems|+]]
** [[QueueRedirectionLinuxExample|+]]

[[#Domains]]
* '''[[Category.Domains|+]]'''
** [[IgnoringDisabledActiveDirectoryUsers|+]]
** [[SyncingAgainstMultipleGroups|+]]

* '''[[Category.General|+]]'''
** [[CaseStudies|Case Studies covering education and business deployments]]
** [[SmallBusinessQuickStartGuidePaperCutNG|+]]
** [[SharedAccount|+]]
** [[DifferenceBetweenUserAndSharedAccounts|+]]

* '''[[Category.Translation|+]]'''
** [[FullTranslation|+]]

[[#MobilityPrint]]
* '''[[Category.MobilityPrint|+]]'''
Want to learn more about Mobility Print? Check out the [[https://www.papercut.com/products/ng/mobility-print/manual/| Mobility Print Help Center]].


**[[CapturingAWindowsSpoolFileForMobilityPrint|+]]
**[[DuplicatePrinterAdvertisementsMacOS|+]]
**[[HowToCaptureMobilityPrintLogs|+]]
**[[HowToMigrateFromGoogleCloudPrintToMobilityPrint|+]]
**[[HowToMigrateFromIosPrintingToMobilityPrintWithMacServer|+]]
**[[HowToMigrateFromPrestoToMobilityPrint|+]]
**[[MobilityPrintArchitecture|+]]
**[[MobilityPrintScenarios|+]]
**[[MobilityPrintDNSRecordExamples|+]]
**[[MobilityPrintJobsDisappearing|+]]
**[[KnownIssuesMobilityPrint|+]]
**[[MobilityPreInstallationConsiderations|+]]
**[[PrintScriptingwithMobility|+]]
** [[SettingupMobilityPrintwithmacOSServerDNS|+]]
**[[SubnetFiltering|+]]
**[[MobilityPrintersNotFound|+]]
**[[UseAnExistingTrustedSSLCertificateForMobilityPrint|+]]
**[[MobilityPrintCanonSystemUsername|+]]


[[#JobTicketing]]
* '''[[Category.JobTicketing|+]]'''

Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html|Job Ticketing Help Center]].

**[[HowToCollectJobTicketingLogs|+]]
**[[PrintScriptingWithJobTicketing|+]]

[[#Licensing]]
* '''[[Category.Licensing|+]]'''
** [[LicenseExceeded|+]]
** [[LostLicense|+]]
** [[InstallingLicenseFile|+]]
** [[LicenseExceeded|+]]
** [[ExtensionToTrial|+]]
** [[ApplyingForAnException|+]]
** [[PastReleases|+]]
** [[ClusterLicense|+]]
** [[MultipleSitesOrServers|+]]
** [[DowngradingPaperCut|+]]
** [[EndOfLifePolicy|+]]

[[#Printers]]
* '''[[Category.Printers|+]]'''
** [[SupportedPrintersForPageLevelDetection|+]] and [[PageLevelColorDetection|+]]
** [[CopyingPrinterConfigOnTheMac|+]]
** [[NetworkPrinters|+]] (a printer with a network card)
** [[TrackingCopiers|+]]
** [[IgnoringAndDeletingPrinters|+]]
** [[ControllingPrinterAccessBasedOnTime|+]]
** [[RIPDevices|+]]
** [[MainframePrintingIssues|+]]
** [[PrePurchaseTesting|+]]
** [[PreventJobReleasePrinterError|+]]

* '''[[Category.ReleaseStations|+]]'''
** [[FiveThingsYouDidNotKnow|+]]
** [[ReleaseStationOnColorPrintingOnly|+]]
** [[ChangingJobTimeoutOnReleaseStation|+]]


[[#Reporting]]
* '''[[Category.Reporting|+]]'''
** [[CustomReportHeaders|+]]
** [[CustomReports|+]]
** [[EmailSharedAccountUsageReports|+]]
** [[ReportsFAQS|+]]
** [[ReportDataFAQ|+]]

[[#Sales]]
* '''[[Category.Sales|+]]'''
** [[RefundPolicy|+]]
** [[FreeQuotaLicenceQuestions|+]]
** [[PrivacyPolicy|+]]

[[#Scanning]]
* '''[[Category.Scanning|+]]'''
** '''[[OCR|+]]'''
*** [[IncreaseOCRJobProcessingTimeoutLimit|+]]

[[#Scripting]]
* '''[[Category.Scripting|+]] and [[Category.API|+]]'''
** [[WorkstationPrinterConfigurationScripts|+]]
** [[ApiCompatibility|+]]
** [[ExternalDataSourceAPI|+]]
** [[CallingServerCommandRemotely|+]]
** [[SchedulingServerCommands|+]]
** [[ClearingStoppedMacPrintQueues|+]]
** [[DataAccessScripts|+]]
** [[LimitPagesDaily|+]]
** [[IntegrationWithCoworkingSpaceManagementSoftware|+]]
** [[TopTipsForUsingThePublic WebServicesAPI|+]]
** [[OneOffPopupScript|+]]
** [[PrintScriptingWithJobTicketing|+]]

* '''[[Category. TopUpCards|+]]'''
** [[TopUpCards|+]]

[[#Upgrading]]
* '''[[Category.Upgrading|+]]'''
** [[PastVersions|+]]

* '''Using PaperCut'''
** [[CurrencyBasedPrintAccounting|+]]
** [[ExplanationOfPointOfCharging|+]]
** [[SilentMonitoringMode|+]]
**[[ExplanationOfPrintingAfterLastHasBeenSpooled|+]]
** '''[[Category.Filters|+]]'''
*** [[GroupBasedRestrictionsOnPrinting|+]]
** [[#TipsAndTricks]]'''[[Category.TipsAndTricks|+]]'''
*** [[ShowingRecentlyUsedSharedAccounts|+]]
*** [[WatermarkingAndBurstPages|+]]
*** [[BillTeachingStaff|+]]
*** [[ChargingDifferentAmounts|+]]
*** [[BatchPrinting|+]]
*** [[ProvideFreeExamPrinting|+]]
*** [[AdvancedLDAPTweaks|+]]
*** [[FreeCopyButton|+]]

[[#Users]]
* '''[[Category.Users|+]]'''
** [[ImportingASubsetOfUsers|+]]
** [[MultipleDomains|+]]
** [[DeletingUsers|+]]
** [[AddingALargeNumberOfUserAccounts|+]]
** [[RefundingFailedPrintJobs|+]]
** [[ImportingCardNumbers|+]]
** [[SeparateCashAndQuota|+]]

[[#UserClientTool]]
* '''[[Category.UserClientTool|+]]'''
** [[ClientInstallerProgram|+]]
** [[PopupMessages|+]]
** [[ClientBandwidthSavingScripts|+]]
** [[MacLoginHook|+]]
** [[MacClientStartupWithLaunchd|+]]
** [[MacClientAutomatedDeployment|+]]
** [[UpgradingClientSoftware|+]]
** [[ClientSlow|+]]
** [[HidingTheClientToolBalanceWindow|+]]
** [[ThePublisherCannotBeVerified|+]]

* '''[[Category.UserWebInterface|+]]'''
** [[RunningOnPort80|+]]
** [[ForcingSSL|+]]
** [[PaperCutNGEndUserLogin|+]]
** [[IframeEmbed|+]]

----
[[#Troubleshooting]]
!![[Category.Troubleshooting|+]]
* '''[[Category.RecentChanges|Recent/Important]]'''
** [[SSOProblemsAndDiagnosis|+]]
** [[SonicWallContentFilterService|+]]
** [[WrongUserWin2008|+]]
** [[KnownIssuesOnOESLinuxiPrint|+]]
** [[KnownIssuesOnMacOsX|+]]
** [[PaperCutLPDUnintelligibleCharactersInJobQueue|+]]

* '''[[Category.General|+]]'''
** [[NoAccessToWebInterface|+]]
** [[PrintToFile|+]]

* '''[[Category.Debugging|+]]'''
** [[ImportantLogsToCheck|+]]
** [[HowToEnableDebugLogging|+]]
** [[ProvideErrorDumpFiles|+]]
** [[DebuggingUserDirAD|+]]

* '''[[Category.Error|+]]'''
** [[ApplicationServerFailsToStart|+]]
** [[SMTPConnectionIssues|+]]
** [[EndUsersCannotLogin|+]]
** [[CUPSErrorOnLinux|+]]

* '''[[Category.Domains|+]]'''
** [[LDAPNoGroups|+]]

* '''[[Category.Printers|+]]'''
** [[UnableToAddAPrinter|+]]
** [[CommonMacPrintingIssues|+]]
** [[AddingAPrinterOnTheMac|+]]
** [[DiagnosingSNMPIssues|+]]
** [[TonerLevelThresholds|+]]

* '''[[Category.Printers|Printing]]'''
** [[PageCountProblems|+]]
** [[FixingPrintSpoolerCrashes|+]]
** [[ExcelPrintingIssues|+]]
** [[VirtualQueueIssues|+]]
** [[CommonWebPrintIssues|+]]
** [[MopierMode|+]]

* '''[[Category.Reporting|+]]'''
** [[ReportsRowLimit|+]]
**[[ReportsFAQS|+]]

* '''[[Category.Users|+]]'''
** [[UserClientNotificationMethod|+]]
** [[UserClientPopupAndNotificationIssues|+]]

* '''[[Category.Clusters|+]]'''
** [[MSClusterNoPrintersFound|+]]


*  '''[[PaymentGateway|+]]'''
** [[SalesTaxSupport|+]]
** [[AdoptAFeature|+]]
** [[MovingPaperCutFromOneEditionToAnother|+]]

*  '''[[Category.ProxyServers|+]]'''
** [[TroubleshootingProxyServerConfiguration|+]]
** [[ConfiguringSquidProxyToAuthenticateWithActiveDirectory|+]]
** [[InstallingAndConfiguringSquidNTProxy|+]]
** [[UsingMultipleInternetProxyServers|+]]
** [[TrustedProxyServers|Print Jobs not displayed on in the iPhone/iPad App]]

----
!!Other
* [[Miscellaneous|View many more KB articles...]]
* [[RecentChanges|List of recent changes and additions to the KB]]
December 19, 2018, at 11:07 PM by Brad Stone - New KB
Changed lines 1-347 from:
(:title Knowledge Base:)

(:description PaperCut Software Knowledge Base:)
(:keywords print charging, monitoring, printing, logging, quota, print quotas, auditing, internet quota:)

Welcome to the PaperCut Knowledge Base.  This site hosts a collection of questions, answers, articles and general information about PaperCut. If you're wanting the latest and greatest news, check out the [[https://www.papercut.com/kb/Main/WhatsNewInTheKB|'''What's New in the KB''']] page!

Information is classified into the sections below.  Alternatively you can '''[[Site.Search | search]]''' the database using keywords.

We are adding information all the time.  If your question is not addressed please [[https://www.papercut.com/contact/ | contact us]].


!!Popular Categories
||width=600px
|| '''[[#Administration|Administration]]''' || '''[[#Implementation|Implementation]]''' ||''' [[#Architecture|Architecture]]''' ||'''[[#Configuration|Configuration]]''' ||
|| '''[[#TipsAndTricks|Tips and Tricks]]''' || '''[[#Printers|Printers]]'''  || '''[[#Domains|Domains]]''' || '''[[#Reporting|Reporting]]''' ||
|| '''[[#Users|Users]]''' || '''[[#Scripting|Scripting]]''' || '''[[#Databases|Databases]]''' || '''[[#Backups|Backups]]''' ||
|| '''[[#Upgrading|Upgrading]]''' || '''[[#Sales|Sales]]''' || '''[[#Licensing|Licensing]]''' || '''[[#Troubleshooting|Troubleshooting]]''' ||
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''|| '''[[https://www.papercut.com/kb/Main/KnownIssues|Known Issues]]'''||


----
!!Featured Articles
(:if false:)
** Have your say and vote on proposed features:
--->[-[@Login as "admin" -> About tab -> Product News -> Vote@]-]
(:ifend:)
* [[UserManual|+]]
* [[KnownIssues|+]]
* [[ReportingProblems|+]]
* [[SupportedPrinters|+]]
* [[UpgradingPaperCut|+]]
* [[CommonIPadPrintQuestions|+]]
* [[DoINeedAPrintServer|+]]
* [[ActiveDirectoryConsiderations|+]]
* [[64BitVersion|+]]
* [[TailoredWebTools|+]]
* [[AdvancedClient|+]]
* [[ResettingTheAdminPassword|+]]
* [[AddingPrintersInAnEducationEnvironment|+]]
----
!!Topics
[[#Administration]]
* '''[[Category.Administration|+]]'''
** [[UpgradePolicy|+]]
** [[MigratingNGToNewServer|+]]
** [[MigratingNGToNewServerExtDB|+]]
** [[PartiallyClearingLogData|+]]
** [[SendingLogDataToAnotherLocation|+]]
** [[KeepingAHealthySystem|+]]
** [[TransferFeature|+]]
** [[RenameUserAccounts|+]]
** [[HowToRenameAPrinter|+]]
** [[UninstallingPaperCut|+]]
** [[SyncUsersWithAzureAD|+]]

[[#Architecture]]
[[#Implementation]]
* '''[[Category.Architecture|+]] / [[Category.Implementation|+]]'''
** [[ImplementationPlan|+]]
** [[ImplementingPaperCutInSchools|+]]
** [[MultipleServers|+]]
** [[PaperCutOnVM|+]]
**[[PapercutOnUnivention|+]]
** [[PrintQueueSetUpOnWindows|+]]
** [[MacintoshPrintQuota|+]]
** [[MacOpenDirectoryLDAPConfiguration|+]]
** [[ServiceAccount|+]]
** [[SpecialConsiderationsOnTerminalServer|+]]
** [[Network Load Balancing]]
** [[PaperCutForSubsetOfUsers|+]]
** [[WindowsClientOnMacServer|+]]
** [[SecondaryServerSoftware|+]]
** [[ServerTCPTuning|+]]
** [[WideAreaNetworkConsiderations|+]]
** [[WindowsXP10ConnectionLimit|+]]
** [[AutomatedApplicationDeployment|+]]
** [[CommonSecurityQuestions|+]]
** [[AutomatingRemoval|+]]
** [[CommonScalabilityQuestions|+]]
** [[IncreaseMaxMemoryUsage|+]]
** [[Accessibility|+]]
** [[BuildingAMacClientInstallPackage|+]]
** [[FirewallPorts|+]]
** [[ChoosingTheRightEdition|+]]
** [[ImproveSlowNetworkPrintingWithDataCompression|+]]


[[#Backups]][[#Databases]]
*  '''[[Category.Backups|+]] & [[Category.Databases|+]]'''
** [[ExternalDatabases|+]]
** [[LogFileSizeOnSqlServer|+]]
** [[BackingUpData|+]]
** [[RestoringDataFiles|+]]
** [[RestoringACorruptDatabase|+]]
** [[SQLServerIssues|+]]
** [[DatabaseSchema|+]]
** [[DatabaseTuning|+]]
** [[ExampleSQLQueries|+]]


[[#Configuration]]
* '''[[Category.Configuration|+]]'''
** [[RemovingCurrencySigns|+]]
** [[ChangingServerNameIP|+]]
** [[IntegratingWithBillingSystems|+]]
** [[QueueRedirectionLinuxExample|+]]

[[#Domains]]
* '''[[Category.Domains|+]]'''
** [[IgnoringDisabledActiveDirectoryUsers|+]]
** [[SyncingAgainstMultipleGroups|+]]

* '''[[Category.General|+]]'''
** [[CaseStudies|Case Studies covering education and business deployments]]
** [[SmallBusinessQuickStartGuidePaperCutNG|+]]
** [[SharedAccount|+]]
** [[DifferenceBetweenUserAndSharedAccounts|+]]

* '''[[Category.Translation|+]]'''
** [[FullTranslation|+]]

[[#MobilityPrint]]
* '''[[Category.MobilityPrint|+]]'''
Want to learn more about Mobility Print? Check out the [[https://www.papercut.com/products/ng/mobility-print/manual/| Mobility Print Help Center]].


**[[CapturingAWindowsSpoolFileForMobilityPrint|+]]
**[[DuplicatePrinterAdvertisementsMacOS|+]]
**[[HowToCaptureMobilityPrintLogs|+]]
**[[HowToMigrateFromGoogleCloudPrintToMobilityPrint|+]]
**[[HowToMigrateFromIosPrintingToMobilityPrintWithMacServer|+]]
**[[HowToMigrateFromPrestoToMobilityPrint|+]]
**[[MobilityPrintArchitecture|+]]
**[[MobilityPrintScenarios|+]]
**[[MobilityPrintDNSRecordExamples|+]]
**[[MobilityPrintJobsDisappearing|+]]
**[[KnownIssuesMobilityPrint|+]]
**[[MobilityPreInstallationConsiderations|+]]
**[[PrintScriptingwithMobility|+]]
** [[SettingupMobilityPrintwithmacOSServerDNS|+]]
**[[SubnetFiltering|+]]
**[[MobilityPrintersNotFound|+]]
**[[UseAnExistingTrustedSSLCertificateForMobilityPrint|+]]
**[[MobilityPrintCanonSystemUsername|+]]


[[#JobTicketing]]
* '''[[Category.JobTicketing|+]]'''

Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html|Job Ticketing Help Center]].

**[[HowToCollectJobTicketingLogs|+]]
**[[PrintScriptingWithJobTicketing|+]]

[[#Licensing]]
* '''[[Category.Licensing|+]]'''
** [[LicenseExceeded|+]]
** [[LostLicense|+]]
** [[InstallingLicenseFile|+]]
** [[LicenseExceeded|+]]
** [[ExtensionToTrial|+]]
** [[ApplyingForAnException|+]]
** [[PastReleases|+]]
** [[ClusterLicense|+]]
** [[MultipleSitesOrServers|+]]
** [[DowngradingPaperCut|+]]
** [[EndOfLifePolicy|+]]

[[#Printers]]
* '''[[Category.Printers|+]]'''
** [[SupportedPrintersForPageLevelDetection|+]] and [[PageLevelColorDetection|+]]
** [[CopyingPrinterConfigOnTheMac|+]]
** [[NetworkPrinters|+]] (a printer with a network card)
** [[TrackingCopiers|+]]
** [[IgnoringAndDeletingPrinters|+]]
** [[ControllingPrinterAccessBasedOnTime|+]]
** [[RIPDevices|+]]
** [[MainframePrintingIssues|+]]
** [[PrePurchaseTesting|+]]
** [[PreventJobReleasePrinterError|+]]

* '''[[Category.ReleaseStations|+]]'''
** [[FiveThingsYouDidNotKnow|+]]
** [[ReleaseStationOnColorPrintingOnly|+]]
** [[ChangingJobTimeoutOnReleaseStation|+]]


[[#Reporting]]
* '''[[Category.Reporting|+]]'''
** [[CustomReportHeaders|+]]
** [[CustomReports|+]]
** [[EmailSharedAccountUsageReports|+]]
** [[ReportsFAQS|+]]
** [[ReportDataFAQ|+]]

[[#Sales]]
* '''[[Category.Sales|+]]'''
** [[RefundPolicy|+]]
** [[FreeQuotaLicenceQuestions|+]]
** [[PrivacyPolicy|+]]

[[#Scanning]]
* '''[[Category.Scanning|+]]'''
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]

[[#Scripting]]
* '''[[Category.Scripting|+]] and [[Category.API|+]]'''
** [[WorkstationPrinterConfigurationScripts|+]]
** [[ApiCompatibility|+]]
** [[ExternalDataSourceAPI|+]]
** [[CallingServerCommandRemotely|+]]
** [[SchedulingServerCommands|+]]
** [[ClearingStoppedMacPrintQueues|+]]
** [[DataAccessScripts|+]]
** [[LimitPagesDaily|+]]
** [[IntegrationWithCoworkingSpaceManagementSoftware|+]]
** [[TopTipsForUsingThePublic WebServicesAPI|+]]
** [[OneOffPopupScript|+]]
** [[PrintScriptingWithJobTicketing|+]]

* '''[[Category. TopUpCards|+]]'''
** [[TopUpCards|+]]

[[#Upgrading]]
* '''[[Category.Upgrading|+]]'''
** [[PastVersions|+]]

* '''Using PaperCut'''
** [[CurrencyBasedPrintAccounting|+]]
** [[ExplanationOfPointOfCharging|+]]
** [[SilentMonitoringMode|+]]
**[[ExplanationOfPrintingAfterLastHasBeenSpooled|+]]
** '''[[Category.Filters|+]]'''
*** [[GroupBasedRestrictionsOnPrinting|+]]
** [[#TipsAndTricks]]'''[[Category.TipsAndTricks|+]]'''
*** [[ShowingRecentlyUsedSharedAccounts|+]]
*** [[WatermarkingAndBurstPages|+]]
*** [[BillTeachingStaff|+]]
*** [[ChargingDifferentAmounts|+]]
*** [[BatchPrinting|+]]
*** [[ProvideFreeExamPrinting|+]]
*** [[AdvancedLDAPTweaks|+]]
*** [[FreeCopyButton|+]]

[[#Users]]
* '''[[Category.Users|+]]'''
** [[ImportingASubsetOfUsers|+]]
** [[MultipleDomains|+]]
** [[DeletingUsers|+]]
** [[AddingALargeNumberOfUserAccounts|+]]
** [[RefundingFailedPrintJobs|+]]
** [[ImportingCardNumbers|+]]
** [[SeparateCashAndQuota|+]]

[[#UserClientTool]]
* '''[[Category.UserClientTool|+]]'''
** [[ClientInstallerProgram|+]]
** [[PopupMessages|+]]
** [[ClientBandwidthSavingScripts|+]]
** [[MacLoginHook|+]]
** [[MacClientStartupWithLaunchd|+]]
** [[MacClientAutomatedDeployment|+]]
** [[UpgradingClientSoftware|+]]
** [[ClientSlow|+]]
** [[HidingTheClientToolBalanceWindow|+]]
** [[ThePublisherCannotBeVerified|+]]

* '''[[Category.UserWebInterface|+]]'''
** [[RunningOnPort80|+]]
** [[ForcingSSL|+]]
** [[PaperCutNGEndUserLogin|+]]
** [[IframeEmbed|+]]

----
[[#Troubleshooting]]
!![[Category.Troubleshooting|+]]
* '''[[Category.RecentChanges|Recent/Important]]'''
** [[SSOProblemsAndDiagnosis|+]]
** [[SonicWallContentFilterService|+]]
** [[WrongUserWin2008|+]]
** [[KnownIssuesOnOESLinuxiPrint|+]]
** [[KnownIssuesOnMacOsX|+]]
** [[PaperCutLPDUnintelligibleCharactersInJobQueue|+]]

* '''[[Category.General|+]]'''
** [[NoAccessToWebInterface|+]]
** [[PrintToFile|+]]

* '''[[Category.Debugging|+]]'''
** [[ImportantLogsToCheck|+]]
** [[HowToEnableDebugLogging|+]]
** [[ProvideErrorDumpFiles|+]]
** [[DebuggingUserDirAD|+]]

* '''[[Category.Error|+]]'''
** [[ApplicationServerFailsToStart|+]]
** [[SMTPConnectionIssues|+]]
** [[EndUsersCannotLogin|+]]
** [[CUPSErrorOnLinux|+]]

* '''[[Category.Domains|+]]'''
** [[LDAPNoGroups|+]]

* '''[[Category.Printers|+]]'''
** [[UnableToAddAPrinter|+]]
** [[CommonMacPrintingIssues|+]]
** [[AddingAPrinterOnTheMac|+]]
** [[DiagnosingSNMPIssues|+]]
** [[TonerLevelThresholds|+]]

* '''[[Category.Printers|Printing]]'''
** [[PageCountProblems|+]]
** [[FixingPrintSpoolerCrashes|+]]
** [[ExcelPrintingIssues|+]]
** [[VirtualQueueIssues|+]]
** [[CommonWebPrintIssues|+]]
** [[MopierMode|+]]

* '''[[Category.Reporting|+]]'''
** [[ReportsRowLimit|+]]
**[[ReportsFAQS|+]]

* '''[[Category.Users|+]]'''
** [[UserClientNotificationMethod|+]]
** [[UserClientPopupAndNotificationIssues|+]]

* '''[[Category.Clusters|+]]'''
** [[MSClusterNoPrintersFound|+]]


*  '''[[PaymentGateway|+]]'''
** [[SalesTaxSupport|+]]
** [[AdoptAFeature|+]]
** [[MovingPaperCutFromOneEditionToAnother|+]]

*  '''[[Category.ProxyServers|+]]'''
** [[TroubleshootingProxyServerConfiguration|+]]
** [[ConfiguringSquidProxyToAuthenticateWithActiveDirectory|+]]
** [[InstallingAndConfiguringSquidNTProxy|+]]
** [[UsingMultipleInternetProxyServers|+]]
** [[TrustedProxyServers|Print Jobs not displayed on in the iPhone/iPad App]]

----
!!Other
* [[Miscellaneous|View many more KB articles...]]
* [[RecentChanges|List of recent changes and additions to the KB]]
to:
(:title Syncing a secondary email address from Active Directory:)

In order to have PaperCut sync a secondary email address from Active Directory, the trick is to set it up to point to a custom field in AD.

->'''1.''' Login to the PaperCut admin interface.

->'''2.'''  Navigate to '''Options → Actions → Config editor (advanced)'''.

->'''3.'''  Use Quick find to search for the @@user-source.ad.other-emails-field@@ config key.

->'''4.'''  In the blank field in the 'Value' column, you will need to enter the name of the Active Directory field where your users secondary email addresses are stored.

You can use any unused attribute of your choosing in AD (or even create your own). I know that a common selection is to re-use the pager field as there is not much call for pagers these days so it's a safe choice! Do note that the entry must match the name of the field in AD exactly; it's case sensitive, and any variation from the exact name of the field will cause the syncing of their additional email addresses to fail.

->'''5.'''  Press @@Update@@ button next to the value to apply the change.

Now the next time a user sync takes place, it should pull the email addresses of your users stored in the specified AD field into the 'Other emails' field for that user:

->Attach:otheremailsfield.png

'''Note:''' If you are not able to see the attribute editor tab in AD for your user objects, you will need to enable the advanced features snap-in. Instructions on doing so can be found here:

https://social.technet.microsoft.com/Forums/windowsserver/en-US/410f35d9-abd3-4863-99a5-afd891808f0c/advanced-features-in-active-directory?forum=winserverManagement
Changed lines 205-206 from:
** '''[[OCR|+]]'''
*
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
to:
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
Changed lines 205-206 from:
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
to:
** '''[[OCR|+]]'''
*
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
Added lines 202-205:

[[#Scanning]]
* '''[[Category.Scanning|+]]'''
** [[IncreaseOCRJobProcessingTimeoutLimit|+]]
November 19, 2018, at 09:12 PM by Aaron Pouliot - Removed dead link for "Managing Laptops"
Deleted line 110:
** [[ManagingLaptops|+]]
November 18, 2018, at 09:29 AM by TimG - Added link to known issues
Changed line 19 from:
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''||
to:
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''|| '''[[https://www.papercut.com/kb/Main/KnownIssues|Known Issues]]'''||
November 16, 2018, at 06:48 PM by Aaron Pouliot - Removed dead links.
Deleted line 64:
** [[CrossPlatformNetworks|+]]
Deleted line 85:
** [[WhatSizeServersDoINeed|+]]
Deleted lines 118-119:
** [[UsingCardWizard|+]]
**[[UsingCardWizardWithOffice2016+]]
Deleted line 175:
** [[SettingUpLocalPrinters|+]]
Deleted line 226:
** [[ManagingPayments|+]]
Changed lines 329-334 from:
* [[PaymentGateway|+]]
* [[SalesTaxSupport|+]]
* [[AdoptAFeature|+]]
* [[MovingPaperCutFromOneEditionToAnother|+]]

* '''[[Category.InternetControl|+]] & [[Category.ProxyServers|+]]'''
to:
*  '''[[PaymentGateway|+]]'''
** [[SalesTaxSupport|+]]
** [[AdoptAFeature|+]]
** [[MovingPaperCutFromOneEditionToAnother|+]]

*  '''[[Category.ProxyServers|+]]'''
Deleted lines 335-336:
** [[SeparatePrintAndInternetBalances|+]]
** [[InternetChargingTransactionLogs|+]]
Deleted line 337:
** [[InternetChargingAndWebFilteringIntegration|+]]
Deleted lines 153-156:

Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html
| Job Ticketing Help Center]].

Added lines 155-157:

Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html|Job Ticketing Help Center]].

Added lines 154-157:

Want to learn more about Job Ticketing? Check out the [[https://www.papercut.com/support/resources/manuals/job-ticketing/home-mf-job-ticketing-installed.html
| Job Ticketing Help Center]].

Changed lines 19-20 from:
|| '''[[#MobilityPrint| Mobility Print ]]'''||
|| '''[[#JobTicketing| Job Ticketing ]]'''||
to:
|| '''[[#MobilityPrint| Mobility Print ]]'''|| '''[[#JobTicketing| Job Ticketing ]]'''||
September 05, 2018, at 08:17 PM by Priyanka - Added the two articles we have for Job Ticketing on the main KB page
Added line 133:
Added lines 153-157:

[[#JobTicketing]]
* '''[[Category.JobTicketing|+]]'''
**[[HowToCollectJobTicketingLogs|+]]
**[[PrintScriptingWithJobTicketing|+]]
September 05, 2018, at 08:12 PM by Priyanka - Added a new category for Job Ticketing
Added lines 20-21:
|| '''[[#JobTicketing| Job Ticketing ]]'''||
Changed line 147 from:
**[[UseAnExistingTrustedSSLCertificateForMobilityPrint|++]]
to:
**[[UseAnExistingTrustedSSLCertificateForMobilityPrint|+]]
July 21, 2018, at 03:27 PM by priyanka - Added all the Mobility Print articles under Mobility Print category
Added lines 143-148:
**[[PrintScriptingwithMobility|+]]
** [[SettingupMobilityPrintwithmacOSServerDNS|+]]
**[[SubnetFiltering|+]]
**[[MobilityPrintersNotFound|+]]
**[[UseAnExistingTrustedSSLCertificateForMobilityPrint|++]]
**[[MobilityPrintCanonSystemUsername|+]]
Added lines 131-142:
**[[CapturingAWindowsSpoolFileForMobilityPrint|+]]
**[[DuplicatePrinterAdvertisementsMacOS|+]]
**[[HowToCaptureMobilityPrintLogs|+]]
**[[HowToMigrateFromGoogleCloudPrintToMobilityPrint|+]]
**[[HowToMigrateFromIosPrintingToMobilityPrintWithMacServer|+]]
**[[HowToMigrateFromPrestoToMobilityPrint|+]]
**[[MobilityPrintArchitecture|+]]
**[[MobilityPrintScenarios|+]]
**[[MobilityPrintDNSRecordExamples|+]]
**[[MobilityPrintJobsDisappearing|+]]
**[[KnownIssuesMobilityPrint|+]]
**[[MobilityPreInstallationConsiderations|+]]
July 21, 2018, at 03:15 PM by priyanka - Moved Internet control category towards the end of the page as it is not as relevant anymore
Changed lines 131-140 from:
* '''[[Category.InternetControl|+]] & [[Category.ProxyServers|+]]'''
** [[TroubleshootingProxyServerConfiguration|+]]
** [[SeparatePrintAndInternetBalances|+]]
** [[InternetChargingTransactionLogs|+]]
** [[ConfiguringSquidProxyToAuthenticateWithActiveDirectory|+]]
** [[InstallingAndConfiguringSquidNTProxy|+]]
** [[InternetChargingAndWebFilteringIntegration|+]]
** [[UsingMultipleInternetProxyServers|+]]
** [[TrustedProxyServers|Print Jobs not displayed on in the iPhone/iPad App]]

to:

Added lines 311-320:

* '''[[Category.InternetControl|+]] & [[Category.ProxyServers|+]]'''
** [[TroubleshootingProxyServerConfiguration|+]]
** [[SeparatePrintAndInternetBalances|+]]
** [[InternetChargingTransactionLogs|+]]
** [[ConfiguringSquidProxyToAuthenticateWithActiveDirectory|+]]
** [[InstallingAndConfiguringSquidNTProxy|+]]
** [[InternetChargingAndWebFilteringIntegration|+]]
** [[UsingMultipleInternetProxyServers|+]]
** [[TrustedProxyServers|Print Jobs not displayed on in the iPhone/iPad App]]
Added line 102:
Added lines 126-129:

[[#MobilityPrint]]
* '''[[Category.MobilityPrint|+]]'''
Want to learn more about Mobility Print? Check out the [[https://www.papercut.com/products/ng/mobility-print/manual/| Mobility Print Help Center]].
July 21, 2018, at 03:07 PM by priyanka - Added Mobility Print as one of the popular categories
Added line 19:
|| '''[[#MobilityPrint| Mobility Print ]]'''||
June 19, 2018, at 05:18 AM by Alec - Added a new page for Univention
Added line 62:
**[[PapercutOnUnivention|+]]
June 17, 2018, at 11:31 PM by Danielle Ko -
Added line 195:
** [[PrintScriptingWithJobTicketing|+]]
May 17, 2018, at 06:11 AM by 139.130.165.134 -
Changed line 255 from:
** [[FirewallPorts|+]]
to:
** [[SonicWallContentFilterService|+]]
May 17, 2018, at 06:10 AM by 139.130.165.134 -
Added line 255:
** [[FirewallPorts|+]]
March 08, 2018, at 12:28 AM by Steven Turner -
Changed line 68 from:
**[[NetworkLoadBalancing]]
to:
** [[Network Load Balancing]]
March 08, 2018, at 12:25 AM by Steven Turner -
Added line 68:
**[[NetworkLoadBalancing]]
March 04, 2018, at 10:17 PM by Steven Turner -
Deleted line 140:
**[[DoINeedaUserLicenseException|+]]
March 04, 2018, at 10:14 PM by Steven Turner - Added Do I need a license exception
Added line 141:
**[[DoINeedaUserLicenseException|+]]
Deleted line 53:
** [[InstallingIPPSPrinters|+]]
Added line 54:
** [[InstallingIPPSPrinters|+]]
December 04, 2017, at 12:01 AM by Willem G Shilpa S Nikhil S Danielle - Created
September 07, 2017, at 10:47 PM by David O - Added SyncUsersWithAzureAD
Added line 53:
** [[SyncUsersWithAzureAD|+]]
August 24, 2017, at 08:05 AM by Matthew Lee - Added link to new KB
Added line 192:
** [[OneOffPopupScript|+]]
August 14, 2017, at 07:45 AM by Alec - Add new page "Top Tips for using the Public Web Services API"
Added line 191:
** [[TopTipsForUsingThePublic WebServicesAPI|+]]
August 03, 2017, at 12:04 AM by timg - Added link to 'what's new' page
Changed line 6 from:
Welcome to the PaperCut Knowledge Base.  This site hosts a collection of questions, answers, articles and general information about PaperCut.
to:
Welcome to the PaperCut Knowledge Base.  This site hosts a collection of questions, answers, articles and general information about PaperCut. If you're wanting the latest and greatest news, check out the [[https://www.papercut.com/kb/Main/WhatsNewInTheKB|'''What's New in the KB''']] page!
July 10, 2017, at 02:58 AM by Steven Turner -
Deleted line 65:
** [[PaperCutOnCitrix]]
July 10, 2017, at 01:33 AM by Steven Turner - Added PaperCut and Citrix Page
Added line 66:
** [[PaperCutOnCitrix]]
June 07, 2017, at 06:39 AM by Ranganath Gunawardane -
Added line 288:
** [[MopierMode|+]]
March 29, 2017, at 03:29 AM by Alec - Add new page "Integrating PaperCut with Coworking space management software"
Added line 190:
** [[IntegrationWithCoworkingSpaceManagementSoftware|+]]
March 16, 2017, at 05:29 PM by 90.152.8.32 -
Changed line 116 from:
**[[UsingCardWizardwithOffice2016+]]
to:
**[[UsingCardWizardWithOffice2016+]]
March 16, 2017, at 05:27 PM by 90.152.8.32 -
Changed line 116 from:
**[[UsingCardWizard with Office 2016+]]
to:
**[[UsingCardWizardwithOffice2016+]]
March 16, 2017, at 04:26 PM by 90.152.8.32 -
March 16, 2017, at 04:26 PM by 90.152.8.32 -
Added line 116:
**[[UsingCardWizard with Office 2016+]]
March 06, 2017, at 10:52 PM by Tim Bentley - Added link to Free Copy Button "how to" page
Added line 213:
*** [[FreeCopyButton|+]]
Changed line 157 from:
** [[Printer error states|+]]
to:
** [[PreventJobReleasePrinterError|+]]
Changed lines 157-158 from:
to:
** [[Printer error states|+]]
Added line 163:
August 18, 2016, at 04:01 AM by 139.130.165.134 -
Added line 249:
** [[PaperCutLPDUnintelligibleCharactersInJobQueue|+]]
June 14, 2016, at 06:38 AM by 203.222.91.204 -
Changed line 83 from:
** [[ImproveSlowNetworkPrintingWithDataCompression]]
to:
** [[ImproveSlowNetworkPrintingWithDataCompression|+]]
June 14, 2016, at 06:37 AM by 203.222.91.204 -
Changed line 83 from:
** [[my new page]]
to:
** [[ImproveSlowNetworkPrintingWithDataCompression]]
June 14, 2016, at 05:36 AM by 203.222.91.204 -
Added line 83:
** [[my new page]]
May 10, 2016, at 07:01 AM by Alec - Added Link for Adding new Log destination
Added line 47:
** [[SendingLogDataToAnotherLocation|+]]
Changed lines 300-301 from:
* [[Miscellaneous|View many more KB articles...]]
to:
* [[Miscellaneous|View many more KB articles...]]
* [[RecentChanges|List of recent changes and additions to the KB
]]
Added line 184:
** [[LimitPagesDaily|+]]
Added line 271:
** [[TonerLevelThresholds|+]]
August 06, 2015, at 01:36 AM by 203.222.91.204 -
Changed line 272 from:
* '''Printing'''
to:
* '''[[Category.Printers|Printing]]'''
August 06, 2015, at 01:34 AM by 203.222.91.204 -
Changed line 241 from:
* '''Recent/Important'''
to:
* '''[[Category.RecentChanges|Recent/Important]]'''
August 06, 2015, at 01:27 AM by 203.222.91.204 -
Changed line 247 from:
* '''General'''
to:
* '''[[Category.General|+]]'''
June 12, 2015, at 01:19 AM by 203.222.91.204 -
Changed lines 8-10 from:
Information is classified into the sections. Alternatively you can '''[[Site.Search | search]]''' the database using keywords.

(:GoogleCSE:)
to:
Information is classified into the sections below.  Alternatively you can '''[[Site.Search | search]]''' the database using keywords.
Changed line 133 from:
** [[LicenseCountExceeded|+]]
to:
** [[LicenseExceeded|+]]
Changed line 133 from:
** [[UserCountExceeded|+]]
to:
** [[LicenseCountExceeded|+]]
May 15, 2015, at 05:34 AM by Tim B - Added link to Mac client auto-deployment page
Added line 228:
** [[MacClientAutomatedDeployment|+]]
Changed lines 103-104 from:
to:
** [[QueueRedirectionLinuxExample|+]]
Changed lines 102-103 from:
to:
** [[IntegratingWithBillingSystems|+]]
July 21, 2014, at 04:40 AM by geoff - add link to iframeembed
Changed lines 234-236 from:
**[[PaperCutNGEndUserLogin|+]]
to:
** [[PaperCutNGEndUserLogin|+]]
** [[IframeEmbed|+]]

June 17, 2014, at 12:15 AM by 203.222.91.204 -
Changed lines 127-128 from:
to:
** [[TrustedProxyServers|Print Jobs not displayed on in the iPhone/iPad App]]
February 20, 2014, at 07:20 PM by TimG - Added Report Data FAQ link
Changed lines 165-166 from:
** [[ReportsFAQS|+]]
to:
** [[ReportsFAQS|+]]
** [[ReportDataFAQ
|+]]
Added line 199:
*** [[ShowingRecentlyUsedSharedAccounts|+]]
Changed line 236 from:
** [[SSOProblemsAndDiagnostics|+]]
to:
** [[SSOProblemsAndDiagnosis|+]]
Added line 236:
** [[SSOProblemsAndDiagnostics|+]]
Added line 222:
** [[MacClientStartupWithLaunchd|+]]
June 25, 2013, at 06:29 AM by 203.12.22.94 -
June 21, 2013, at 02:57 AM by 203.12.22.94 -
Changed lines 83-85 from:
to:
** [[WhatSizeServersDoINeed|+]]

Changed lines 180-181 from:
** [[UsingCommonScripts|+]]
to:
Changed lines 180-181 from:
to:
** [[UsingCommonScripts|+]]
Changed line 289 from:
* [[Miscellaneous|View many more KB articles...]]
to:
* [[Miscellaneous|View many more KB articles...]]
Added line 282:
* [[SalesTaxSupport|+]]
Added line 154:
** [[FiveThingsYouDidNotKnow|+]]
Changed line 33 from:
* [[Common AirPrint Questions|+]]
to:
* [[CommonIPadPrintQuestions|+]]
Added line 33:
* [[Common AirPrint Questions|+]]
Changed line 141 from:
** [[SupportedPrintersForPageLevelDetection|+]]
to:
** [[SupportedPrintersForPageLevelDetection|+]] and [[PageLevelColorDetection|+]]
Added line 219:
** [[ClientSlow|+]]
Added line 235:
** [[NoAccessToWebInterface|+]]
Changed line 75 from:
** [[AutomatingRemoval+]]
to:
** [[AutomatingRemoval|+]]
Added line 75:
** [[AutomatingRemoval+]]
September 02, 2011, at 07:20 AM by tim - add a known issues with mac os x
Changed lines 231-232 from:
to:
** [[KnownIssuesOnMacOsX|+]]
Deleted lines 56-57:
** [[ChoosingTheRightEdition|+]]
** [[PrintQueueSetUpOnWindows|+]]
Added line 60:
** [[PaperCutOnVM|+]]
Added line 62:
** [[PrintQueueSetUpOnWindows|+]]
Deleted line 77:
** [[PaperCutOnVM|+]]
Changed lines 80-81 from:
to:
** [[ChoosingTheRightEdition|+]]
Changed line 15 from:
!!Popular Categories:
to:
!!Popular Categories
Changed lines 12-14 from:
We are adding information all the time.  If your question is not addressed or you have a suggestion, please [[https://www.papercut.com/contact/ | contact us]].

to:
We are adding information all the time.  If your question is not addressed please [[https://www.papercut.com/contact/ | contact us]].

Changed lines 8-9 from:
Information is classified into the sections listed below.  Alternatively you can '''[[Site.Search | search]]''' the database using keywords.
to:
Information is classified into the sections.  Alternatively you can '''[[Site.Search | search]]''' the database using keywords.
Changed lines 20-21 from:
|| '''[[#Upgrading|Upgrading]]''' || '''[[#Sales|Sales]]''' || '''[[#Licensing|Licensing]]''' || '''[[#UserClientTool|User Client Tool]]''' ||
to:
|| '''[[#Upgrading|Upgrading]]''' || '''[[#Sales|Sales]]''' || '''[[#Licensing|Licensing]]''' || '''[[#Troubleshooting|Troubleshooting]]''' ||
Added line 226:
[[#Troubleshooting]]
Added line 29:
* [[KnownIssues|+]]
Deleted line 39:
* [[CopyingPrinterConfigOnTheMac|+]]
Added line 141:
** [[CopyingPrinterConfigOnTheMac|+]]
Deleted line 227:
** [[KnownIssues|+]]
Changed lines 277-280 from:
* [[QuotaToNG|+]]
* [[EduPaSS|+]]
* [[Category.Legacy|+]]

to:
Changed lines 280-283 from:
* [[Miscellaneous|+]]
to:

----
!!Other
* [[Miscellaneous|View many more KB articles...]]
February 04, 2011, at 06:08 AM by Puneet - Added Featured articles and anchors
Added line 2:
Changed lines 14-15 from:
!![[Category.Troubleshooting|+]]
*
'''Recent/Important'''
to:

!!Popular Categories:
||width=600px
||
'''[[#Administration|Administration]]''' || '''[[#Implementation|Implementation]]''' ||''' [[#Architecture|Architecture]]''' ||'''[[#Configuration|Configuration]]''' ||
|| '''[[#TipsAndTricks|Tips and Tricks]]''' || '''[[#Printers|Printers]]'''  || '''[[#Domains|Domains]]''' || '''[[#Reporting|Reporting]]''' ||
|| '''[[#Users|Users]]''' || '''[[#Scripting|Scripting]]''' || '''[[#Databases|Databases]]''' || '''[[#Backups|Backups]]''' ||
|| '''[[#Upgrading|Upgrading]]''' || '''[[#Sales|Sales]]''' || '''[[#Licensing|Licensing]]''' || '''[[#UserClientTool|User Client Tool]]''' ||

----
!!Featured Articles
Changed lines 28-85 from:
** [[KnownIssues|+]]
** [[WrongUserWin2008|+]]
** [[KnownIssuesOnOESLinuxiPrint|+]]

* '''General'''
** [[ReportingProblems|+]]
** [[PrintToFile|+]]
** [[ResettingTheAdminPassword|+]]
** [[TimesAreReportedIncorrectlyInNG|+]]

* '''[[Category.Debugging|+]]'''
** [[ImportantLogsToCheck|+]]
** [[HowToEnableDebugInNG|+]]
** [[HowToEnableDebugInThePrintProvider|+]]
** [[HowToEnableDebugInTheNetProvider|+]]
** [[HowToEnableDebugInTheUserClient|+]]
** [[HowToEnableDebugInTheReleaseStation|+]]
** [[HowToEnableDebugInWebPrint|+]]
** [[ProvideErrorDumpFiles|+]]
** [[DebuggingUserDirAD|+]]

* '''[[Category.Error|+]]'''
** [[ApplicationServerFailsToStart|+]]
** [[SMTPConnectionIssues|+]]
** [[EndUsersCannotLogin|+]]
** [[CUPSErrorOnLinux|+]]
** [[SecondaryServerMismatchedVersion|+]]
** [[TooManyOpenFilesError|+]]

* '''[[Category.Domains|+]]'''
** [[LDAPNoGroups|+]]
** [[LDAPSlowSync|+]]

* '''[[Category.Printers|+]]'''
** [[UnableToAddAPrinter|+]]
** [[CommonMacPrintingIssues|+]]
** [[AddingAPrinterOnTheMac|+]]
** [[DiagnosingSNMPIssues|+]]

* '''Printing'''
** [[PageCountProblems|+]]
** [[FixingPrintSpoolerCrashes|+]]
** [[ExcelPrintingIssues|+]]
** [[VirtualQueueIssues|+]]
** [[CommonWebPrintIssues|+]]
** [[PrintJobsNotHeld|+]]

* '''[[Category.Reporting|+]]'''
** [[ReportsRowLimit|+]]
**[[ReportsFAQS|+]]

* '''[[Category.Users|+]]'''
** [[UserClientNotificationMethod|+]]
** [[UserClientPopupAndNotificationIssues|+]]

* '''[[Category.Clusters|+]]'''
** [[MSClusterNoPrintersFound|+]]

to:
* [[UserManual|+]]
* [[ReportingProblems|+]]
* [[SupportedPrinters|+]]
* [[UpgradingPaperCut|+]]
* [[DoINeedAPrintServer|+]]
* [[ActiveDirectoryConsiderations|+]]
* [[64BitVersion|+]]
* [[TailoredWebTools|+]]
* [[AdvancedClient|+]]
* [[ResettingTheAdminPassword|+]]
* [[AddingPrintersInAnEducationEnvironment|+]]
* [[CopyingPrinterConfigOnTheMac|+]]
Changed lines 41-43 from:

!!Other Articles
to:
!!Topics
[[#Administration]]
Deleted line 43:
** [[UserManual|+]]
Deleted line 51:
** [[RenamingDomainGroups|+]]
Changed lines 53-55 from:
** [[HowToCreateTabDelimitedFiles|+]]
** [[MacPrintServerHidePaperCutAccountOnLoginScreen|+]]
to:

[[#Architecture]]
[[#Implementation]]
Deleted line 57:
** [[DoINeedAPrintServer|+]]
Deleted line 63:
** [[PeerToPeerNetwork|+]]
Deleted line 68:
** [[MacLinuxCardWizard|+]]
Deleted line 69:
** [[64BitVersion|+]]
Deleted line 72:
** [[ArchiCadAndPaperCutOnMac|+]]
Changed lines 82-83 from:
* '''[[Category.Backups|+]] & [[Category.Databases|+]]'''
to:
[[#Backups]][[#Databases]]
*
'''[[Category.Backups|+]] & [[Category.Databases|+]]'''
Added line 94:
[[#Configuration]]
Added line 99:
[[#Domains]]
Deleted line 100:
** [[ActiveDirectoryConsiderations|+]]
Changed lines 104-112 from:
** [[OverlappingGroups|+]]
** [[MergingDomains|+]]

* '''[[Category.Edition|+]]'''
*** [[MissingPrintLogs|+]]
*** [[AuthenticationAndImportingUsersInNG|+]]
** '''[[Category.PaperCutQuota|+]] / [[Category.PaperCutChargeBack|+]]'''
*** [[ChargebackDatabaseAdjustments|+]]

to:
Changed lines 114-116 from:
** [[LimitLanguages|+]]
** [[CSVReportsAndExcel|+]]

to:
Added line 124:
[[#Licensing]]
Added line 126:
** [[UserCountExceeded|+]]
Deleted lines 132-133:
** [[InvalidRegistrationKey|+]]
** [[InternetControlModule|+]]
Added line 138:
[[#Printers]]
Deleted line 139:
** [[SupportedPrinters|+]]
Deleted lines 145-146:
** [[PurchasingNewPrinters|+]]
** [[TrackingPrinterTrays|+]]
Deleted line 147:
** [[AmalgamatePrinterQueues|+]]
Changed lines 149-150 from:
** [[PrinterLoadBalanceRequirements|+]]
to:
Changed lines 154-156 from:
* '''[[Category.Support|+]]'''
** [[RemoteSupport|+]]

to:
[[#Reporting]]
Deleted line 156:
** [[ReportsRowLimit|+]]
Added line 161:
[[#Sales]]
Deleted line 162:
** [[WhatCurrenciesDoWeAccept|+]]
Deleted line 163:
** [[ProductDelivery|+]]
Added line 167:
[[#Scripting]]
Deleted line 171:
** [[CopyingPrinterConfigOnTheMac|+]]
Added lines 177-180:
* '''[[Category. TopUpCards|+]]'''
** [[TopUpCards|+]]

[[#Upgrading]]
Deleted line 181:
** [[UpgradingPaperCut|+]]
Deleted line 190:
*** [[GroupBasedPrinterFilters|+]]
Changed line 192 from:
** '''[[Category.TipsAndTricks|+]]'''
to:
** [[#TipsAndTricks]]'''[[Category.TipsAndTricks|+]]'''
Deleted line 195:
*** [[UserClientWithDualScreen|+]]
Deleted lines 196-197:
*** [[ChargeRatesTips|+]]
*** [[SharedAccountQuotas|+]]
Added line 200:
[[#Users]]
Deleted lines 205-206:
** [[NormalizingUsernamesFromPrintUsage|+]]
** [[UserNameAliasing|+]]
Added line 210:
[[#UserClientTool]]
Deleted line 211:
** [[AdvancedClient|+]]
Deleted line 220:
** [[CertificateError|+]]
Deleted line 222:
** [[TailoredWebTools|+]]
Changed lines 224-273 from:
to:
----
!![[Category.Troubleshooting|+]]
* '''Recent/Important'''
** [[KnownIssues|+]]
** [[WrongUserWin2008|+]]
** [[KnownIssuesOnOESLinuxiPrint|+]]

* '''General'''
** [[PrintToFile|+]]

* '''[[Category.Debugging|+]]'''
** [[ImportantLogsToCheck|+]]
** [[HowToEnableDebugLogging|+]]
** [[ProvideErrorDumpFiles|+]]
** [[DebuggingUserDirAD|+]]

* '''[[Category.Error|+]]'''
** [[ApplicationServerFailsToStart|+]]
** [[SMTPConnectionIssues|+]]
** [[EndUsersCannotLogin|+]]
** [[CUPSErrorOnLinux|+]]

* '''[[Category.Domains|+]]'''
** [[LDAPNoGroups|+]]

* '''[[Category.Printers|+]]'''
** [[UnableToAddAPrinter|+]]
** [[CommonMacPrintingIssues|+]]
** [[AddingAPrinterOnTheMac|+]]
** [[DiagnosingSNMPIssues|+]]

* '''Printing'''
** [[PageCountProblems|+]]
** [[FixingPrintSpoolerCrashes|+]]
** [[ExcelPrintingIssues|+]]
** [[VirtualQueueIssues|+]]
** [[CommonWebPrintIssues|+]]

* '''[[Category.Reporting|+]]'''
** [[ReportsRowLimit|+]]
**[[ReportsFAQS|+]]

* '''[[Category.Users|+]]'''
** [[UserClientNotificationMethod|+]]
** [[UserClientPopupAndNotificationIssues|+]]

* '''[[Category.Clusters|+]]'''
** [[MSClusterNoPrintersFound|+]]

Deleted line 150:
** '''[[Category.PaperCutNG|+]]'''
January 14, 2011, at 12:31 PM by 124.168.200.54 -
Added line 120:
** [[CommonScalabilityQuestions|+]]
Added line 60:
** [[FixingPrintSpoolerCrashes|+]]
Deleted line 59:
** [[ImprovingPrintQueueStabilityOnWindows|+]]
Added line 60:
** [[ImprovingPrintQueueStabilityOnWindows|+]]
Changed lines 11-12 from:
We are adding information all the time.  If your question is not addressed or you have a suggestion, please [[https://www.papercut.com/contact/ | contact]] us.
to:
We are adding information all the time.  If your question is not addressed or you have a suggestion, please [[https://www.papercut.com/contact/ | contact us]].
Changed lines 235-236 from:
to:
** [[DataAccessScripts|+]]
Deleted line 58:
** [[PrintJobsNotHeld|+]]
Changed lines 63-64 from:
to:
** [[PrintJobsNotHeld|+]]
October 25, 2010, at 04:05 AM by 202.129.124.120 -
Added line 59:
** [[PrintJobsNotHeld|+]]
Deleted line 103:
** [[Windows2003|+]]
October 13, 2010, at 11:45 PM by Tim - add info about username-aliases.txt
Added line 266:
** [[UserNameAliasing|+]]
Changed lines 92-93 from:
to:
** [[MacPrintServerHidePaperCutAccountOnLoginScreen|+]]
Changed lines 133-134 from:
to:
** [[ExampleSQLQueries|+]]
Changed lines 202-203 from:
to:
** [[PrinterLoadBalanceRequirements|+]]
Changed lines 5-6 from:
Welcome to the PaperCut Knowledge Base.  This site hosts a collection of questions, answers, articles and general information about [[https://www.papercut.com/products/ng/ | PaperCut NG]], [[https://www.papercut.com/products/quota/ | PaperCut Quota]] and [[https://www.papercut.com/products/chargeback/ | PaperCut ChargeBack]].
to:
Welcome to the PaperCut Knowledge Base.  This site hosts a collection of questions, answers, articles and general information about PaperCut.
Changed lines 46-47 from:

to:
** [[TooManyOpenFilesError|+]]
Changed lines 50-51 from:
to:
** [[LDAPSlowSync|+]]
Changed lines 45-47 from:
to:
** [[SecondaryServerMismatchedVersion|+]]

Changed lines 59-60 from:
to:
** [[CommonWebPrintIssues|+]]
Changed lines 90-92 from:
** [[ChoosingTheRightEdition | + ]]
** [[DoINeedAPrintServer | + ]]
** [[PrintQueueSetUpOnWindows| +]]
to:
** [[ChoosingTheRightEdition|+]]
** [[DoINeedAPrintServer|+]]
** [[PrintQueueSetUpOnWindows|+]]
Changed lines 107-109 from:
** [[64BitVersion | + ]]
** [[ServerTCPTuning | + ]]
** [[WideAreaNetworkConsiderations | + ]]
to:
** [[64BitVersion|+]]
** [[ServerTCPTuning|+]]
** [[WideAreaNetworkConsiderations|+]]
Changed lines 114-116 from:
** [[IncreaseMaxMemoryUsage| +]]
** [[Accessibility | +]]
** [[PaperCutOnVM| +]]
to:
** [[IncreaseMaxMemoryUsage|+]]
** [[Accessibility|+]]
** [[PaperCutOnVM|+]]
Changed line 122 from:
** [[LogFileSizeOnSqlServer| +]]
to:
** [[LogFileSizeOnSqlServer|+]]
Changed line 126 from:
** [[SQLServerIssues| +]]
to:
** [[SQLServerIssues|+]]
Changed line 241 from:
*** [[GroupBasedRestrictionsOnPrinting| +]]
to:
*** [[GroupBasedRestrictionsOnPrinting|+]]
Changed lines 259-261 from:
** [[RefundingFailedPrintJobs | + ]]
** [[ImportingCardNumbers | +]]
to:
** [[RefundingFailedPrintJobs|+]]
** [[ImportingCardNumbers|+]]
** [[SeparateCashAndQuota|
+]]
Changed line 280 from:
* [[PaymentGateway | + ]]
to:
* [[PaymentGateway|+]]
Deleted line 286:
Changed lines 87-88 from:
to:
** [[HowToCreateTabDelimitedFiles|+]]
Deleted lines 23-24:
** [[CaseStudies|Case Studies covering education and business deployments]]
** [[SmallBusinessQuickStartGuidePaperCutNG|+]]
Added lines 68-70:
* '''[[Category.Clusters|+]]'''
** [[MSClusterNoPrintersFound|+]]

Added lines 73-74:
!!Other Articles
Deleted line 140:
Added lines 149-150:
** [[CaseStudies|Case Studies covering education and business deployments]]
** [[SmallBusinessQuickStartGuidePaperCutNG|+]]
Added line 18:
(:ifend:)
Changed line 22 from:
(:ifend:)
to:
July 27, 2010, at 12:24 AM by Rick - commented out vote for a feature lines until we turn it back on
Added line 15:
(:if false:)
Changed line 21 from:
to:
(:ifend:)
Changed lines 2-4 from:
to:
(:description PaperCut Software Knowledge Base:)
(:keywords print charging, monitoring, printing, logging, quota, print quotas, auditing, internet quota:)

Added line 80:
** [[RenamingDomainGroups|+]]
Changed line 130 from:
** [[OverlapingGroups|+]]
to:
** [[OverlappingGroups|+]]
Added line 20:
** [[CaseStudies|Case Studies covering education and business deployments]]
Changed lines 240-241 from:
to:
*** [[AdvancedLDAPTweaks|+]]
Changed lines 50-51 from:
to:
** [[DiagnosingSNMPIssues|+]]
Changed lines 117-118 from:
to:
** [[DatabaseTuning|+]]

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on September 23, 2019, at 07:37 AM
Printable View   |   Article History   |   Edit Article