Summary of options for Guest user management

KB Home   |   Summary of options for Guest user management

Main.GuestUsersSummaryOfOptions History

Hide minor edits - Show changes to output

May 04, 2018, at 12:47 AM by Alec - Remove Intercard and ITC systems
Changed line 22 from:
Off-the-glass copiers in such environments are usually managed with coin/cash vending units (such as those produced by Jamex, Intercard, ITC Systems, etc.)
to:
Off-the-glass copiers in such environments are usually managed with coin/cash vending units (such as those produced by Jamex, etc.)
May 04, 2018, at 12:45 AM by Alec - Remove Boscop, replace with Intercard and ITC Systems
Changed line 22 from:
Off-the-glass copiers in such environments are usually managed with coin/cash vending units (such as those produced by Jamex, Boscop, etc.)
to:
Off-the-glass copiers in such environments are usually managed with coin/cash vending units (such as those produced by Jamex, Intercard, ITC Systems, etc.)
April 13, 2012, at 10:28 PM by Rick - editing
Changed lines 20-21 from:
This method relies on release stations with payment hardware attached such as the a coin/note acceptor with optional change unit ([[http://www.papercut-mf.com/|PaperCut MF]] supports this option with various hardware units.).  Users print as "guest" and can only release their jobs after loading money at a release jobs.  In this setup, jobs can't be tracked by user and are simply associated with the nominated guest login.
to:
This method relies on release stations with payment hardware attached such as the a coin/note acceptor with optional change unit ([[http://www.papercut-mf.com/|PaperCut MF]] supports this option with various hardware units).  Users print as "guest" and can only release their jobs after loading money at a Pay and Release station.  In this setup, jobs can't be tracked by user and are simply associated with the nominated guest login.
Changed lines 25-27 from:
Some sites like to offer printing to users via the wireless network direct from their own laptops/netbooks, etc.  This is possible with PaperCut's [[https://www.papercut.com/tour/web-print/|Web Printing]] feature and access access is again managed via one of the three methods outlined above.  Web Print simply offers an alternate way to get the job in to the print queue.

to:
Some sites like to offer printing to users via the wireless network direct from their own laptops/netbooks, etc.  This is possible with PaperCut's [[https://www.papercut.com/tour/web-print/|Web Printing]] feature. Access is managed via one of the three methods outlined above.  Web Print simply offers an alternate way to get the job in to the print queue.

Changed line 31 from:
[-keywords: guest, internal users, anonymous users-]
to:
[-keywords: guest, internal users, anonymous users, walk-up users, walk up, off the street -]
Changed lines 29-30 from:
[-keywords: guest, internal users, anonymous users-]
----
to:
''Categories:'' [[Category.Users|+]]
----
[-keywords: guest, internal users, anonymous users-]
Changed lines 5-7 from:
There are a number of ways in which guests are handled.  It varies from organization to organization and often the approach adopted relates to how they handle guest accounts for other services such as general PC/network access. Here is a summary of the main options:

!!Pre-loaded rotating guest accounts
to:
A:There are a number of ways in which guests are handled.  It varies from organization to organization and often the approach adopted relates to how they handle guest accounts for other services such as general PC/network access. Here is a summary of the main options:

!!1) Pre-loaded rotating guest accounts
Changed line 14 from:
!!Self-account creation (internal users)
to:
!!2) Self-account creation (internal users)
Changed line 19 from:
!!Pay and Release
to:
!!3) Pay and Release
Added lines 1-30:
(:title Summary of options for Guest user management:)

Q: I occasionally have guest users come and use my network and I'd like to offer them printing access if possible. Can you give me an overview of the various options I can use to manage these "guest" users?

There are a number of ways in which guests are handled.  It varies from organization to organization and often the approach adopted relates to how they handle guest accounts for other services such as general PC/network access. Here is a summary of the main options:

!!Pre-loaded rotating guest accounts
Many organizations also have logins to access the network.  They will pre-create a set of user directory (e.g. Active Directory) guest users each with limited rights and random passwords.  e.g.
    guest001, guest002, guest003, ...., guest100
Guests users collect and information sheet and/or maybe fill out and sign an network access policy form before being allocated one of these accounts.  Guests accounts in some cases are already pre-loaded with printing credit.  Accounts are often recycled after a few months.  Sites often take this approach if they need to "audit" usage.  For example, [@guest061@] access an inappropriate website and they have a record of the real name of the person using this account at that time.

From PaperCut's perspective, there needs to be nothing special to support this as it's really just another AD account.

!!Self-account creation (internal users)
In this scenario, guest users all login to the desktops as a generic user such as "guest".  PaperCut can be configured to display a popup dialog requesting a username and password for printing.  If a user does not yet have an account, they can sign up by filling in a web form.  A similar process to signing up for say an Yahoo or Gmail account.  One the user has an account, they can login and add funds via credit card (via one of our online payment gateway options) or say a [[https://www.papercut.com/tour/balance-recharge/top-up-cards/|topup card/voucher]] an use this for any further printing or devices access (say at a copier terminals).

More information on this setup option in [[https://www.papercut.com/products/ng/manual/ch-guest-users.html|Chapter 26 - Managing Guests and Internal Users]].

!!Pay and Release
This method relies on release stations with payment hardware attached such as the a coin/note acceptor with optional change unit ([[http://www.papercut-mf.com/|PaperCut MF]] supports this option with various hardware units.).  Users print as "guest" and can only release their jobs after loading money at a release jobs.  In this setup, jobs can't be tracked by user and are simply associated with the nominated guest login.

Off-the-glass copiers in such environments are usually managed with coin/cash vending units (such as those produced by Jamex, Boscop, etc.)

!!Wireless Laptop/Network Users
Some sites like to offer printing to users via the wireless network direct from their own laptops/netbooks, etc.  This is possible with PaperCut's [[https://www.papercut.com/tour/web-print/|Web Printing]] feature and access access is again managed via one of the three methods outlined above.  Web Print simply offers an alternate way to get the job in to the print queue.


----
[-keywords: guest, internal users, anonymous users-]
----

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on May 04, 2018, at 12:47 AM
Printable View   |   Article History   |   Edit Article