CUPS Host Error

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Changed lines 7-8 from:
   [15/Dec/2011:17:44:12 -0500] Request from "10.1.10.21" using invalid Host: field "thishost.department.company.au"
to:
   [15/Dec/2011:17:44:12 -0500] Request from "10.1.10.21" using invalid
  Host: field "thishost.department.company.au"
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The key error notification will appear in the log, similar to the example below:
to:
The key error notification will appear in the CUPS print log, similar to the example below:
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# Add @@`ServerAlias *@@ to your @@cupsd.conf@@ file.
to:
# Add @@`ServerAlias *@@ in a new line to your @@cupsd.conf@@ file.
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# If you using IPP to share the printers, try connecting with LPR.
to:
# If you are using IPP to share the printers, try connecting with LPR.
Changed lines 7-8 from:
   E [15/Dec/2011:17:44:12 -0500] Request from "10.1.10.21" using invalid Host: field "thishost.department.company.au"
to:
   [15/Dec/2011:17:44:12 -0500] Request from "10.1.10.21" using invalid Host: field "thishost.department.company.au"
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In versions of CUPS from 2009 onwards for both Linux and Mac OS X, administrators may encounter issues where jobs sent from a network workstation to the print server will halt and generate errors in the CUPS print logs. This is not a problem caused by PaperCut, it is specific to CUPS and is a currently tracked bug with a number of Linux distributions.

The key error notification will appear similar to the
below:
to:
In versions of CUPS from 2009 onwards for both Linux and Mac OS X, administrators may encounter issues where jobs sent from a network workstation to the print server will halt and generate errors in the CUPS print logs. This is not a problem caused by PaperCut and will happen even without PaperCut installed. Based on research at the time of writing, it is a currently tracked bug within a number of Linux communities.

The key error notification will appear in the log, similar to the example
below:
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The most common way to resolve this issue is described as follows:
to:
The most common way to resolve this issue is as follows:
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  ## For Linux this should be located here: @@/etc/cups/cupsd.conf@@
  ## For OS X this should be located here: @@/private/etc/cups/cupsd.conf@@
to:
## For Linux this should be located here: @@/etc/cups/cupsd.conf@@
## For OS X this should be located here: @@/private/etc/cups/cupsd.conf@@
Added lines 14-15:
  ## For Linux this should be located here: @@/etc/cups/cupsd.conf@@
  ## For OS X this should be located here: @@/private/etc/cups/cupsd.conf@@
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(:title CUPS Host Error Title:)
to:
(:title CUPS Host Error:)
Changed lines 3-4 from:
In versions of CUPS from 2009 onwards for both Linux and Mac OS X, administrators may encounter issues where jobs sent from a network workstation to the print server will halt and generate errors in the CUPS print logs. This is not a problem with PaperCut, it is specific to CUPS and is a currently tracked bug with a number of Linux distributions. The key error notification will appear similar to the below:
to:
In versions of CUPS from 2009 onwards for both Linux and Mac OS X, administrators may encounter issues where jobs sent from a network workstation to the print server will halt and generate errors in the CUPS print logs. This is not a problem caused by PaperCut, it is specific to CUPS and is a currently tracked bug with a number of Linux distributions.

The key error notification will appear similar to the below:
December 20, 2011, at 01:14 AM by ian - New KB article.
Added lines 1-17:
(:title CUPS Host Error Title:)

In versions of CUPS from 2009 onwards for both Linux and Mac OS X, administrators may encounter issues where jobs sent from a network workstation to the print server will halt and generate errors in the CUPS print logs. This is not a problem with PaperCut, it is specific to CUPS and is a currently tracked bug with a number of Linux distributions. The key error notification will appear similar to the below:

  E [15/Dec/2011:17:44:12 -0500] Request from "10.1.10.21" using invalid Host: field "thishost.department.company.au"

!!Resolution

The most common way to resolve this issue is described as follows:

# Add @@`ServerAlias *@@ to your @@cupsd.conf@@ file.
# If you using IPP to share the printers, try connecting with LPR.

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''Categories:'' [[Category.Printers|+]], [[Category.Troubleshooting|+]]
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[-Keywords: queue, stuck job-]

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this Knowledge Base article. Please don't use this for support requests.

Article last modified on December 20, 2011, at 02:43 AM
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