Common Questions about Integrated Scanning

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November 21, 2018, at 06:17 AM by Aaron Pouliot - Added category - Integrated Scanning
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''Categories:'' [[Category.IntegratedScanning|+]]
November 01, 2018, at 05:01 AM by Joe Chance - Added question regarding languages supported by OCR
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Q: What languages are supported by text-searchable documents (OCR)?

A: In release 18.3, the following languages are supported:
* English
* French
* German
* Spanish
Note: Detection of multiple languages in the same document is supported.
October 31, 2018, at 03:46 AM by TimG - Updated with Office 365 article.
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Q: I'm getting a message saying the sender is unauthenticated when trying to use scan-to-email. What gives?

A: If you're using Office 365, take a look through some of the suggestions in this [[https://www.papercut.com/kb/Main/Office365|integrated scanning with Office 365]] article.
April 26, 2018, at 09:30 PM by Aaron Pouliot - Added keywords fixed syntax
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A: PaperCut Integrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  The earliest version of PaperCut that supported integrated scanning was 15.3. For more information and an overview of Integrated Scanning, please take the tour here. [[https://www.papercut.com/tour/integrated-scanning]]

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A:  PaperCut Integrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  The earliest version of PaperCut that supported integrated scanning was 15.3. For more information and an overview of Integrated Scanning, please take the tour here. [[https://www.papercut.com/tour/integrated-scanning]]

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[-Keywords: Integrated Scanning, Scan to Cloud-]
April 26, 2018, at 09:29 PM by Aaron Pouliot -
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A: You can scan to your email, your home folder, a network folder, or into a business document workflow from the configured devices in your organization. Most recently we have added support for scanning to cloud sources such as DropBox and Google Drive.  For more information about the development of this feature, have a look at our [[https://www.papercut.com/products/percolator/project-acacia/|Scan to Cloud]] project in the Percolator.
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A: You can scan to your email, your home folder, a network folder, or into a business document workflow from the configured devices in your organization. Most recently we have added support for scanning to cloud sources such as [=DropBox=] and Google Drive.  If you're curious about the development of this feature, have a look at our Percolator project for [[https://www.papercut.com/products/percolator/project-acacia/|PaperCut Scan to Cloud]].
April 26, 2018, at 09:27 PM by Aaron Pouliot - Added information on Scan to Cloud and link to MF Manual
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A: You can scan to your email, your home folder, a network folder, or into a business document workflow from the configured devices in your organisation.

* Scan to cloud storage is COMING SOON. Be part of the [[https://www
.papercut.com/products/percolator/project-acacia/|beta phase]]
to:
A: You can scan to your email, your home folder, a network folder, or into a business document workflow from the configured devices in your organization. Most recently we have added support for scanning to cloud sources such as DropBox and Google Drive.  For more information about the development of this feature, have a look at our [[https://www.papercut.com/products/percolator/project-acacia/|Scan to Cloud]] project in the Percolator.

Q: How do I set up Integrated Scanning?
Integrated scanning requires devices that run PaperCut MF and the specific actions can be configured on your PaperCut server. For information about how this works and how to set up, then please have a look at the Integrated Scanning section in our [[https://www.papercut.com/files/mf/current/pcmf-manual.pdf|PaperCut MF Manual]].
February 13, 2018, at 05:27 AM by James Norman - added project acacia stuff lol
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* Scan to cloud storage is COMING SOON. Be part of the [[https://www.papercut.com/products/percolator/project-acacia/|beta phase]]
February 08, 2018, at 08:08 PM by Brad Stone - Few alterations to last question re scan to email & truncation
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Q:  When I use Scan to Email, why is the file name of my scan job being truncated?

A: Typically this truncation will occur as a result of character restrictions imposed by the email client. It has been confirmed that Novell Groupwise
is one of the affected clients.
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Q:  When I use Scan to Email, why is the file name of my scan job truncated and the attachment is unreadable?

A: Typically this truncation occurs when the filename is very long and includes embedded spaces. This happens as a result of restrictions imposed by older email clients. It has been confirmed that Novell Groupwise 2014
is one of the affected clients.
February 06, 2018, at 12:11 AM by Brad Stone - Added section about scan to email file name truncation
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A: Typically this truncation will occur as a result of character restrictions imposed by the email client. It has been confirmed that Novell GroupWise is one of the affected clients.
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A: Typically this truncation will occur as a result of character restrictions imposed by the email client. It has been confirmed that Novell Groupwise is one of the affected clients.
February 06, 2018, at 12:10 AM by Brad Stone - Added section re scan to email filename truncation
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Q:  When I use Scan to Email, why is the file name of my scan job being truncated?

A: Typically this truncation will occur as a result of character restrictions imposed by the email client. It has been confirmed that Novell GroupWise is one of the affected clients.

July 28, 2017, at 01:50 AM by Dug Holmes - Added Options->Actions to Config Editor mention re: scan file sizes
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A:  PaperCut has been configured with a file size limitation of 20MB for integrated scanning, and sometimes scan jobs may exceed this size. Your email may also be configure with a maximum attachment size as well, but if you are certain the bottleneck is PaperCut then you will want to use the Config Editor in to increase these values. Steps can be found [[https://www.papercut.com/products/ng/manual/common/topics/sys-config-editor.html|here]].
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A:  PaperCut has been configured with a file size limitation of 20MB for integrated scanning, and sometimes scan jobs may exceed this size. Your email may also be configure with a maximum attachment size as well, but if you are certain the bottleneck is PaperCut then you will want to use the Config Editor in Options->Actions to increase these values. Steps can be found [[https://www.papercut.com/products/ng/manual/common/topics/sys-config-editor.html|here]].
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Q: We're concerned about SMBv1 vulnerabilities. Will disabling SMBv1 affect how PaperCut performs scan to folder actions?
A: During scan to folder delivery the operating system copies the file via UNC path while negotiating the transport with the  latest SMB version it and the client support. As long as your server and client machines are running a  recent enough operating system (Windows Vista/Server 2008 or better) everything will be fine if you turn off SMBv1 support.
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Q: We're concerned about [=SMBv1=] vulnerabilities. Will disabling [=SMBv1=] affect how PaperCut performs scan to folder actions?
A: During scan to folder delivery the operating system copies the file via UNC path while negotiating the transport with the  latest SMB version it and the client support. As long as your server and client machines are running a  recent enough operating system (Windows Vista/Server 2008 or better) everything will be fine if you turn off [=SMBv1=] support.
June 30, 2017, at 05:48 PM by Artie - Addressed concerns with turning off SMBv1
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Q: We're concerned about SMBv1 vulnerabilities. Will disabling SMBv1 affect how PaperCut performs scan to folder actions?
A: During scan to folder delivery the operating system copies the file via UNC path while negotiating the transport with the  latest SMB version it and the client support. As long as your server and client machines are running a  recent enough operating system (Windows Vista/Server 2008 or better) everything will be fine if you turn off SMBv1 support.
June 22, 2017, at 08:38 PM by Artie - I added a Q&A to address concerns an ASC had about documentation that we support scan to DFS
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A: PaperCut Integrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  For more information and an overview of Integrated Scanning, please take the tour here. [[https://www.papercut.com/tour/integrated-scanning]]

to:
A: PaperCut Integrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  The earliest version of PaperCut that supported integrated scanning was 15.3. For more information and an overview of Integrated Scanning, please take the tour here. [[https://www.papercut.com/tour/integrated-scanning]]

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Q:  Does integrated scanning support scan-to-folder actions in environments that use file replication systems like Windows DFS, Google Drive, or Dropbox?
A: The short answer is yes, integrated scanning supports scan to folder actions to file replication services like the above. It doesn't matter to PaperCut whether that folder is a DFS share, syncing with Google Drive, or what have you, as long as we can write to it.
April 13, 2017, at 09:03 PM by Aaron Pouliot - Added grey highlight to config keys
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system.scan.email-max-job-size-kb (20480 is default)\\
system.scan.folder-max-job-size-kb (51200 is default)
to:
@@system.scan.email-max-job-size-kb (20480 is default)@@\\
@@system.scan.folder-max-job-size-kb (51200 is default)@@
April 13, 2017, at 06:53 PM by Aaron Pouliot - Fixed line formatting.
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A:  PaperCut has been configured with a file size limitation of 20MB for integrated scanning, and sometimes scan jobs may exceed this size. Your email may also be configure with a maximum attachment size as well, but if you are certain the bottleneck is PaperCut then you will want to use the Config Editor in to increase these values. Steps can be found [[https://www.papercut.com/products/ng/manual/common/topics/sys-config-editor.html|here]]

These
are the values you will want to modify:

system.scan.email-max-job-size-kb (20480 is default)
to:
A:  PaperCut has been configured with a file size limitation of 20MB for integrated scanning, and sometimes scan jobs may exceed this size. Your email may also be configure with a maximum attachment size as well, but if you are certain the bottleneck is PaperCut then you will want to use the Config Editor in to increase these values. Steps can be found [[https://www.papercut.com/products/ng/manual/common/topics/sys-config-editor.html|here]].

Below
are the values you will want to modify:\\
system.scan.email-max-job-size-kb (20480 is default)\\
April 13, 2017, at 06:47 PM by Aaron Pouliot - Added scan size limits information
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April 13, 2017, at 06:45 PM by Aaron Pouliot -
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Q: When I try to scan an extremely large job it keeps failing to send or save. What should I do?
A:  PaperCut has been configured with a file size limitation of 20MB for integrated scanning, and sometimes scan jobs may exceed this size. Your email may also be configure with a maximum attachment size as well, but if you are certain the bottleneck is PaperCut then you will want to use the Config Editor in to increase these values. Steps can be found [[https://www.papercut.com/products/ng/manual/common/topics/sys-config-editor.html|here]]

These are the values you will want to modify:
system.scan.email-max-job-size-kb (20480 is default)
system.scan.folder-max-job-size-kb (51200 is default)
November 10, 2016, at 10:18 PM by priyanka - Added information on how to save scan jobs to a sub folder under user's home folder.
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Q: Can I scan jobs to a subfolder of user's home directory?

A: By default, PaperCut saves the scanned jobs to User's home folder. It is possible  to save  scan and XML files to a subfolder under the userís home folder.  You can do so by specifying the subfolder in the following config key - @@system.scan.home-sub-folder@@.
You can specify only one level of subfolder, for example, Scans is valid, but PaperCut/Scans is not. The default value is Scans. This value is optional.  If it is not set, the top level userís home folder
is used. Information on how to change a config key is given [[https://www.papercut.com/products/ng/manual/common/topics/sys-config-editor.html|here]].

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Q:  I am trying to set up Scan to Home Folder. It is not writing the files to the user's home folder. What should I check?
A: When setting up Scan to Home folder, you need to make sure that PaperCut Application service  is running under an administrative account that has write access  to the User's home folder. Detailed information about this is given [[https://www.papercut.com/kb/Main/ServiceAccount| here]].
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Q:  I am trying to set up scan to user's home folder. It is not scanning the files to the user's home folder. What should I check?
A: When setting up Scan to Home folder, you need to make sure that PaperCut Application service  is running under an administrative account that has write access  to the user's home folder. Detailed information on how to run the service under an administrative account is given [[https://www.papercut.com/kb/Main/ServiceAccount| here]].
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Q:  I am trying to set up Scan to Home Folder. It is not writing the files to the user's home folder. What should I check?
A: When setting up Scan to Home folder, you need to make sure that PaperCut Application service  is running under an administrative account that has write access  to the User's home folder. Detailed information about this is given  [[https://www.papercut.com/kb/Main/ServiceAccount| here]].
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Q: Can I import user's home folder information from a different AD field ?

A: By default, PaperCut imports user's home folder information from user's home folder field in AD. You can import this information from a different field. Information about this is given [[https://www.papercut.com/kb/Main/DifferentADFieldForHomeFolder| here]]

June 01, 2016, at 06:14 AM by Amit Friedmann -
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Q: I have devices connected to Site Servers, will it work?

A: Yes. Site Server support Integrated Scanning. However, when in offline mode, starting a new job is not supported.
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''Categories:'' [[Category.General Information]]
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''Categories:'' [[Category.Implementation / Deployment|+]], [[Category.General Information|+]]
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''Categories:'' [[Category.General Information]]
December 28, 2015, at 10:59 PM by josh - Completed TODO's
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''Categories:'' [[Category.TODOFirstCategory|+]], [[Category.TODOSecondCategoryIfNeeded|+]]
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''Categories:'' [[Category.Implementation / Deployment|+]], [[Category.General Information|+]]
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[-Keywords: -]
November 30, 2015, at 04:28 AM by 203.222.91.204 -
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A: PaperCut Intergrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  For more information and an overview of Intereated Scanning, please take the tour here: -  "Stay Tuned"

to:
A: PaperCut Integrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  For more information and an overview of Integrated Scanning, please take the tour here. [[https://www.papercut.com/tour/integrated-scanning]]

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A: Through scan to folder, and the addition of a extra file containing descriptive information on the scanned file (XML), integrators will be able to import your scanned documents into business systems for organising or processing.  A more indepth look at the use of this file can be found in the [[ImportScannedDocuments]] article.
to:
A: Through scan to folder, and the addition of a extra file containing descriptive information on the scanned file (XML), integrators will be able to import your scanned documents into business systems for organising or processing.  A more in depth look at the use of this file can be found in the [[ImportScannedDocuments]] article.
November 30, 2015, at 01:25 AM by Shane Higgins -
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A: Of course, the set-up may be slightly different, but then your business set-up is unique to youScan actions can be created to scan to email or locations
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A: Users can be required to authenticate with PaperCut before being allowed access to the Scanning functionsSystem Administrators define the actions that users can take, ensuring documents are only scanned to allowed destinations.


November 30, 2015, at 01:22 AM by Shane Higgins -
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A: PaperCut Intergrated Scanning provides a clean and consistent interface for users and administrators wheater in a single or mixed fleet.  For more information and an overview of Intereated Scanning, please take the tour here: -  "Stay Tuned"

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A: PaperCut Intergrated Scanning provides a clean and consistent interface for users and administrators whether in a single or mixed fleet.  For more information and an overview of Intereated Scanning, please take the tour here: -  "Stay Tuned"

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A: Of course, the set-up may be slightly different, but then your business set-up is unique to you.  Scan actions can be created to scan to email or locations


Q: Will this fit with my Security Policies
November 30, 2015, at 12:29 AM by Shane Higgins -
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Q: My business does not have a "corporate" style network, can i use Integrated Scanning?
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Q: My business does not have a "corporate" style network, can I use Integrated Scanning?
November 30, 2015, at 12:12 AM by Shane Higgins -
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Q: My business does not have a "corporate" style network, can i use Integrated Scanning?

A: Of course, the set-up may be slightly different, but then your business set-up is unique to you.  Scan actions can be created to scan to email or locations
November 29, 2015, at 11:29 PM by Shane Higgins -
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A: through scan to folder, and the addition of a extra description file (XML) integrators will be able to import your scanned documents into business systems for filling or processing, for a more indepth look at the
to:
A: Through scan to folder, and the addition of a extra file containing descriptive information on the scanned file (XML), integrators will be able to import your scanned documents into business systems for organising or processing.  A more indepth look at the use of this file can be found in the [[ImportScannedDocuments]] article.


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[-Keywords: TODO keywords here if needed-]
November 29, 2015, at 10:31 PM by Shane Higgins -
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TODO link your page here: https
://www.papercut.com/kb/Main/Miscellaneous
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Q: Will Integrated Scanning work with my business systems?

A
: through scan to folder, and the addition of a extra description file (XML) integrators will be able to import your scanned documents into business systems for filling or processing, for a more indepth look at the
November 29, 2015, at 10:21 PM by Shane Higgins -
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A: You can scan to your email, your home folder, a network folder, or into a business document workflow from
!!Subheading
to:
A: You can scan to your email, your home folder, a network folder, or into a business document workflow from the configured devices in your organisation.

Q: Can I scan to an email address that is not my own?

A: Absolutely.    Your system administrator can set-up scan actions to any email address.  In general good security practice in organisations is to scan to your email address and forward it from there, however Integrated Scanning has the flexibility to accommodate both requirements.

November 27, 2015, at 05:33 AM by Shane Higgins -
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(:title Common Questions about Integrated Scanning:)

This article covers common questions about PaperCut's Integrated Scanning Feature:

Q: What is Integrated Scanning?

A: PaperCut Intergrated Scanning provides a clean and consistent interface for users and administrators wheater in a single or mixed fleet.  For more information and an overview of Intereated Scanning, please take the tour here: -  "Stay Tuned"

Q: What can I do with Integrated Scanning?

A: You can scan to your email, your home folder, a network folder, or into a business document workflow from
!!Subheading

TODO link your page here: https://www.papercut.com/kb/Main/Miscellaneous

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''Categories:'' [[Category.TODOFirstCategory|+]], [[Category.TODOSecondCategoryIfNeeded|+]]
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[-Keywords: TODO keywords here if needed-]

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Article last modified on November 21, 2018, at 06:17 AM
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