PAPERCUT SUPPORT
Need a little help?
With a support team full of SysAdmins, a global network of local PaperCut experts, and an industry-leading Help Center, we’re fully geared to help.
Talk with a product expert
Tailored help from your local PaperCut contact
PaperCut MF is supported by the amazing people in our network of partners - they’ve always got a clear line through to us. They’ll combine their local knowledge with our technical expertise to resolve any question or problem - from licensing to technical problems - no matter what your location.
To find your PaperCut Partner
- Log in to your PaperCut MF Admin web interface and head to the 'Help' page (or the 'About' page in older versions).
- Look in the ‘Sales and Solutions Contact’ and ‘Technical Support’ sections to find your local partner or contact.
- Get in touch with them for help.
Tailored help from your local PaperCut contact
PaperCut Hive is supported by the amazing people in our network of experienced and certified resellers and ASCs (Authorized Solution Centers) – they've always got a clear line through to us. They’ll combine their local knowledge with our technical expertise to resolve any question or problem - from licensing to technical problems - no matter what your location.
To find your PaperCut Partner
- Log in to your PaperCut Hive Admin console, then in the top-right menu, click ‘Billing & Subscription’.
- Go to the ‘Tech Support’ section and find your local partner.
- Get in touch with them for help.
Get help from PaperCut
Submitting a ticket or starting a live chat is your quickest way to a solution, but we're happy to hash things out over the phone as well.
SUBMIT A TICKET SUBMIT A TICKET CALL USGet help from PaperCut
Submitting a ticket or starting a live chat is your quickest way to a solution, but we're happy to hash things out over the phone as well.
SUBMIT A TICKET SUBMIT A TICKET CALL USPopular Knowledge Base articles
How do I log in?
How do I get a refund for my failed print job?
How do I redeem my top-up card?
How to uninstall the PaperCut User Client
Revoking PaperCut’s access to my Cloud Storage
This feature needs functional cookies.
To access this option, you'll need to change your cookie preferences to allow functional cookies.
UPDATE COOKIE PREFERENCES