The School District of Altoona (Wisconsin) has a student population of just over 1,600 students spread across four schools.
Technically progressive, the schools were early adopters of Google's G Suite tools and Chromebooks. However, problems with printing were a constant issue, and the existing cloud print solution causing printers to go offline every few days.
That's when the schools' network specialist found a solution.
Deployment was painless, and updates require little more than a double-click... The intuitive web interface has made management a breeze.
Jeremiah Proctor, Technical Support Specialist at John Brown University
Printers going offline with existing cloud print system
Universities often have to deal with a mishmash of systems and solutions in IT. Different departments build up their own facilities in their own ways, which can lead to problems in the long run – something JBU found out firsthand.
JBU were managing their printing by purchasing ad-hoc consumables for an outdated print network. Moreover, their two existing print management solutions weren't providing enough visibility on print activity, leading to zero accountability and spiraling costs.
The IT team needed to bring their infrastructure together into one present-day package while recouping costs user by user, and uncovering who's printing what. No small feat.