The School District of Altoona (Wisconsin) has a student population of just over 1,600 students spread across four schools.
Technically progressive, the schools were early adopters of Google's G Suite tools and Chromebooks. However, problems with printing were a constant issue, and the existing cloud print solution causing printers to go offline every few days.
That's when the schools' network specialist found a solution.
“When I leave work, I leave and I don't think about anything. I know it's going to work, and I know it's going to make life easier for everyone else.
- Andrew Lierman, Network Specialist at the School District of Altoona
Printers going offline with existing cloud print system
The district’s four schools had been using G Suite successfully since 2011. When Chromebooks were introduced in 2012, everything worked well except when it came to printing.
“The printers went offline every few days, and I dealt with it,” says network specialist Andrew Lierman. “I’d have to restore the services every so often.”
Even installing PaperCut MF failed to solve the problem: “We got PaperCut in 2014, and started doing cloud print through there,” Andrew continues. “But we still had problems with printers going offline.”