Customer Stories

LARGE ENTERPRISE

Analyzing print data to stay ahead of the field

Problem

No print analytics due to mix of copier brands


Solution

PaperCut reveals usage details of all copiers


Outcome

Reduction of paper, toner, and copier usage

Having the correct information is critical to making informed decisions on the football field. The same applies to making sound business decisions.

This professional football league team needed to reduce its printing costs, but it didn’t have the data it needed. What was making data gathering difficult was the fact that the franchise was using several different copier brands in its offices.

Which printers were being used the most (and which were not used at all)? What types of documents were being printed? Where could costs be trimmed? The team needed answers from a solution that could “talk” to every copier...

PaperCut gives regular insight into heavy users, the type of documents being printed, and when devices are being used – without the price tag associated with other software

Problem

No print analytics due to mix of copier brands

Gathering the correct information to make informed decisions to help eliminate waste can be problematic, particularly with a mixed branded copier fleet. That was the main problem facing this US professional football league team.

The franchise was happy with its mix of copiers, so a solution that could “talk” to the different brands and report on usage was essential.

Solution

PaperCut reveals usage details of all copiers

The IT team downloaded a trial version of PaperCut. During the 40-day free trial, the PaperCut team helped to ensure the setup went smoothly.

The print management solution helped the organization gather data using the web-based dashboard and emailed reports.

These reports gave them the deep insights they were after – tracking the performance of each copier, regardless of brand.

Outcome

Reduction of paper, toner, and copier usage

PaperCut NG gives the franchise regular insight into heavy printer/copier users, the type of documents being printed, and when devices are being used - without the price tag associated with other software.

All print jobs are tracked, with the IT department monitoring specific printer and copier usage; per printer, per user, per time of year. The data from reports helps to analyze printing costs so the team can work towards a reduction of paper, toner, and copier usage.

An unexpected but welcome benefit of PaperCut for the IT team is its ability to alert when a printer is offline or out of toner – saving the IT team valuable time.