PaperCut Blog

Diagnosing a slow print

It was a dark and stormy night when the phone rang. Ok, maybe not, but Melbourne, Australia isnโ€™t known for its great weather! The phone did ring and I did pick it up. It was Frank* from one of our educational customers who was looking for support. He was able to quickly summarise that the […]

A simple trick for recurring paper jams

Today in the busy PaperCut offices Peter was running tests of his PCL6 print job watermarking feature over our corpus of test documents. This involves quite a bit of printing and unfortunately we suffered a rather nasty paper jam. The first few attempts by us to remove the paper jam did not have the best […]

A quick tip to keeping a DHCP network organized

I was recently helping a customer with a couple of reporting questions they had and they mentioned that they were going to be rolling out 20 new printers in the near future. I commented that this would require quite a bit of work, lugging hardware around, changing printer drivers etc. They agreed and then said […]

Squid Proxy and Windows Active Directory Authentication

An Internet or Web Proxy is one of the most important applications on a large network. It allows you to: track user’s internet usage save on bandwidth costs through content caching limit user access to irrelevant or objectionable content If you’re running PaperCut, and want to make use of Internet Quotas, then you will need […]