PaperCut Blog

Meet the makers of PaperCut Hive!

Last month we launched our long-awaited cloud-native print management solution, PaperCut Hive.

It joined PaperCut Pocket in our new line-up of public cloud print management products.

To celebrate, we wanted to do something a bit different, and shine a light on the faces hard at work behind the scenes.

3 lessons learned leading a team from home

Near the beginning of 2020, I entered a lead role for the first time in my career.

Becoming a leader is challenging (albeit rewarding). But leading a team remotely during a global pandemic? This notches up the difficulty.

I make no claim to have figured it all out. But here are 3 lessons I’ve learned.

Printer load balancing: Round Robin vs. “the algorithm”

Another ordinary day, another ordinary customer query. Or that’s what I thought before printer load balancing came to the party.

Join me as I reflect on a humbling solution journey, and dive into “the algorithm” – PaperCut’s ingenious method for handling print job distribution.

Trust me, it’s a thing of beauty.

Top 5 tips to maximize your printing uptime

As network techies or SysAdmins, we usually have hundreds of balls in the air at any one time. We often end up postponing the planned work when putting out relentless spot fires. Print servers are usually at the end of the line and become one of the easiest systems to leave for another day, that […]

Weatherproofing your print server

  While I was a member of the Windows print spooler test team at Microsoft, one of my side tasks was to support Microsoft IT with their deployment of prerelease operating systems that hosted the print infrastructure at the main campus in Redmond. I provided support for IT when it came to printing at Microsoft […]

Making Technology Simple

I’ve heard it said that great technology is a simple solution to a complex problem. That statement sounds compelling, but I think it actually sells technology short. So much of the technology that we use every day and even take for granted is in fact extremely complex and clever – but is successful because it comes […]

Who broke the build?

Warning to regular readers – this post is “Geek Factor 10” At PaperCut we use continuous integration to monitor the quality of our codebase. It doesn’t happen often, but occasionally someone makes a mistake and the build gets broken. It’s important this is detected and rectified early so other members of the dev team are […]