book icon Everything you need to know about cloud printing

Choose your language

Choose your login

Contact us


Wiki vs CMS … we have a winner!

Since the last blog I’ve spent quite a lot of time researching tools to use for our knowledge base, FAQs, etc. I’ve looked at about 5 different CMS systems ( Drupal , Mambo , Plone , etc). But they’re all a bit over the top for our needs. So I started looking more into wikis.

We need something that is:

  • simple to customise the look and feel
  • supports security (so no just anyone can update pages)
  • make editing pages and articles easy
  • allows our resellers to translate the pages
  • needs to be hostable by our provider without a DB

That cuts down the field considerably.

I downloaded and installed about 6-7 different wikis, that were mostly powered by PHP (which we can run on our web servers). I ruled out most due to their dependence on a database, and others because they were hard to customise the look. I also really hate the look of wikis WhenAllTheLinksOnTheirPagesLookLikeThis. In the end I decided that a simple wiki called pmWiki was the way to go. It’s simple, configurable and it works!

Within about 20 minutes I had it up and running and looking just like the main Papercut site . It needs a little bit of tweaking, but not much.

It’s going to make creating great documentation easy, which leads to higher quality docs and satisfied customers. (Hopefully!) ;)


Subscribe for the latest in print management and product updates!

By filling out and submitting this form, you agree that you have read our Privacy Policy, and agree to PaperCut handling your data in accordance with its terms.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.