Implementation Pack

The implementation pack is designed for organizations rolling out quota or charging software for the first time. It ensures your technology investment is protected by providing access to premium support and future upgrades. It's particularly relevant to organizations that don't have a full-time network administrator, or large organizations where PaperCut will form an important part of the network infrastructure.

The implementation pack is a discounted offer only available to first-time buyers.

The pack includes:

12 Months Premium Support

• Priority email support queue so your support issues are addressed and resolved quickly.
• Priority phone support. You can call us any time or alternatively we can call you back at a pre-arranged time.
• Single point of contact - a single PaperCut developer will be dedicated to your support to ensure continuity in resolving issues.
• Optional: Assistance with setting up "remote access" software such as Microsoft Terminal Server or VNC. This ensures we can quickly resolve issues in the minimum time possible.
• Read more...

Free Upgrade Access

Receive free upgrades. Premium support includes 12 months access to all upgrades irrespective of whether they are minor or major upgrades. For many organizations, just this benefit alone will more than cover the cost of the implementation pack.

Tailored Web Tools Interface

Make PaperCut an official part of your intranet or management website. Supply us with your preferred color scheme and organization logo and we'll tailor the look and feel of the default web tools interface. Read more...

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