Recharging Balance

While the majority of organizations implementing PaperCut don't take payments (such as those implementing silent monitoring or simple quotas), many organizations may implement payment policies such as:

User Pays After Quota Exceeded: After the user exceeds their allocated quota, they must credit their account with their own funds.
User Pays Up-front: All users start with zero account balance. Access to printers is only granted after users credit their account with their own funds.

PaperCut has worked closely with thousands of organizations to deliver a number of tools to help sites manage their payment process. These tools have evolved over the years and leverage the latest ideas in payment technologies. The aim is to "do as much as possible in software", ensuring systems are easy to deploy and cheap to operate.

Easy Manual Management

Office or counter staff taking manual payments can quickly update accounts in real-time via the simple PaperCut browser based interface. Restricted access to the interface can be granted so you can ensure counter staff can not accidentally change other settings. All transactions are logged and audited and the interface is so simple to use, no staff training is usually required.

Top-Up (Pre-Paid) Cards

Top-up cards are the most popular payment method now used by our customers. The concept, first introduced in PaperCut in 2004, is a voucher or coupon based system. It's similar in concept to the payment methods used by pre-paid cell phone providers or an iTunes Store Gift Card. PaperCut includes the tools to help you create and manage your own payment cards.

Online Payment Gateways

Leveraging the emerging trend of online payments, the PaperCut payment gateway add-on modules allow PaperCut to hook directly into leading payment providers such as PayPal, CyberSource, VeriSign and Authorize.Net. The solution allows users to make immediate payments directly from their desktop or optionally parents to make payments on behalf of their school children via the internet. PaperCut's solution is vendor neutral ensuring you have a choice of payment providers.

Open API

PaperCut has an open and fully documented API. This allows organizations, 3rd parties or system integrators to interface with PaperCut to support other payment methods. This could include transfers from other systems and/or payment via hardware devices. For more information on using the APIs please contact PaperCut support.

Top-Up Cards in Detail

Top-up cards are the most popular payment method and has been specifically designed for the school, college or university. The system is simple, fully contained and very cost effective. The process works as follows:

The network administrator prints a set of customized cards. Each card lists a value, an "valid 'til" date, and a unique ID. Cards are often sealed in envelopes or only handled by a trusted parties.
When a user requires additional credit, they purchase a top-up/pre-paid card. In a school environment, cards can be sold at the library, cafeteria/canteen, or even in the candy vending machine.
The user logs in to the systems web interface and enters the card's number.
The user's account is automatically credited with the value listed on the card. The card then becomes inactive.

PaperCut Software has worked closely with a number of organizations to design the top-up/pre-paid card system. Over the years we have evaluated a number of payment technologies in conjunction with our education customers. These have included vending machines, smart cards, micro-payment systems, and manual processing. The top-up/pre-paid card system has been by far the most successful and cost effective, and is a great alternative or complement to the payment gateway. Top-up/pre-paid cards are also the de facto standard in other areas such as the mobile phone sector (used to handle pre-paid accounts) and iTunes Music Cards. Users, particularly students, will be familiar with the process.

PaperCut NG provides the software, a card creation wizard, and a security framework to implement a top-up/pre-paid card payment system. Now for a quick tour...

Creating Cards: The Card Wizard

Use to create your own top-up/pre-paid cards
The card wizard is a separate component installed with PaperCut
Wizard style interface guides you though the process of creating and using cards
Integrates with Microsoft Word

Card wizard in the Windows Start menu

Creating Cards: Defining a Batch ID

Each batch of cards is given unique batch ID
Batch ID's can be used to track card sale location
Use batch numbers to quickly track and cancel lost batches

Assigning a batch id in the card wizard

Creating Cards: Card Details

Allocate a value, and set an expiry date
Expiry dates ensure cards have a time limited life
Create batches of different sizes ranging from 5 cards to 10,000

Entering card details in the card wizard

Creating Cards: Design Your Own Cards

Use Microsoft Word to design a custom look
Integrates in with Microsoft Word's mail-merge feature
Include your own logo, usage instructions, and other details

Choosing a template in the card wizard

Creating Cards: Generate & Print

The card wizard automatically creates a Word document ready for printing
Cards defaults to a common "Business Card" size
Need a professional look? Print to PDF and email to your local printing shop for professional printing onto card.

Cards laid out in MS Word

Using Cards: Entering a Number

Users log in to PaperCut's web interface and enter the card number under the card section
All activity is logged
Integrate the PaperCut web tools interface into your organization's intranet site

Redeeming a card from the user web interface

Using Cards: Track

Import new batch of card numbers
View the status of all cards
See which cards are allocated and to whom they are assigned
Review the time and date of card use
Delete or expire cards by number, date or batch ID

Managing cards from the administration interface

What You Can't See

Fraudulent card use attempts are detected, trapped and logged
Highly Secure - guessing numbers is practically impossible*

* With 1,000 cards in circulation, the chance of guessing a number is 1-in-10,000,000,000,000, or in non-mathematical terms, it would take over 300,000 years to guess a number if a person enters one number every second!