Chapter 15. Configuring Secondary Print Servers and Locally Attached Printers

Table of Contents

Configuring a Windows Secondary Print Server
Step 1 - Ensure primary server is set up correctly
Step 2 - Ensure firewall software is set to allow access to port 9191
Step 3 - Install the print provider
Step 4 - Configuration
Step 5 - Test
Automated Install
Configuring a Macintosh Secondary Print Server
Step 1 - Ensure primary server is set up correctly
Step 2 - Ensure firewall software is set to allow access to port 9191
Step 3 - Create the host user account
Step 4 - Install the print provider
Step 5 - Configuration
Step 6 - Test
Configuring a Linux or Novell iPrint Secondary Print Server
Step 1 - Ensure primary server is set up correctly
Step 2 - Ensure firewall software is set to allow access to port 9191
Step 3 - Account setup
Step 4 - Install the Print Provider
Step 5 - Configuration
Step 6 - Test
Print Monitoring Architecture
Multiple Print Servers
Automating Secondary Server Deployment on Windows

This section covers the setup of a secondary print server in "Quick Start" format. For a detailed explanation of the underlying technology and what's happening behind the scenes see the subsequent sections.

A secondary print server is a system that directly hosts a printer. In many situations it may be a dedicated server, however a secondary server may also be a desktop system hosting a directly attached USB printer. If this printer is to be controlled and tracked by PaperCut NG, a small monitoring component needs to be installed. The monitoring component intercepts the local printing and reports this use back to the primary Application Server. A secondary server may either be:

  1. A server style system hosting many printers.

  2. A desktop style system hosting printer(s) also shared to other network users.

  3. A desktop style system with the printer used only for local users (not shared).

The monitoring service is also referred to as a Print Provider as its task is to provide information back to the main Application Server.

The process of setting up a secondary print server, depends on the operating system. Read the section appropriate to the required operating system.

Configuring a Windows Secondary Print Server

This section describes the process of setting up a secondary Windows print server.

Step 1 - Ensure primary server is set up correctly

Before installing a secondary server you should take some time to ensure the primary server (central application server) is set up and running correctly. If it is not running fine now adding an extra server will only "add an extra variable to the equation" and complicate troubleshooting. Take some time now to verify that the primary server is functioning correctly. For example, verify that:

  • Printers on this server are being tracked.

  • Users are allowed to login to user pages from their workstations.

  • Administrators can access the system.

Step 2 - Ensure firewall software is set to allow access to port 9191

Secondary server needs to communicate (initiate a TCP connection) on port 9191. Administrators should ensure that any firewall software on the primary Application Server is not set to block any incoming local network traffic on this port.

Step 3 - Install the print provider

Install the print provider software onto the secondary server. On a Windows server, this is done by selecting the "Secondary Print Server" option in the installation wizard. If the PaperCut Primary Server software was previously installed on the server it must be uninstalled prior to installing the Secondary Server software.

Step 4 - Configuration

The Print Provider on the secondary server needs to know where the primary server is installed.

  1. Open a text editor such as Notepad.

  2. Open the file:

    [app-path]\providers\print\win\print-provider.conf

  3. Locate the line starting with ApplicationServer= and change localhost to the name or IP address of the primary server.

  4. Restart the server so the new configuration is detected. To avoid a restart, an administrator may also choose to manually restart the PaperCut Print Provider service.

Step 5 - Test

The secondary server should now be configured. Log into the system as "admin" and verify that the printers are now listed under the Printers section. Perform a multi-page test print on each printer and verify that print jobs are tracked correctly.

Automated Install

The installation of the secondary server component on Windows systems can be automated. This may be handy when the Print Provider component needs to be installed on a number of desktop systems running locally attached printers. For more information see, the section called “Automating Secondary Server Deployment on Windows”.

Comments

Share your findings and experience with other PaperCut users. Feel free to add comments and suggestions about this manual page. Please don't use this for support requests.