Knowledge Base

I would like to import/sync users from multiple groups or Organization Units. Is this possible?

PaperCut’s default user import configuration is to import all users from the selected domain. This is appropriate for most, however some organizations may wish to import a subset of users for various reasons. PaperCut can be configured to import a subset of users by selecting a group of users. A group may be a domain-level group, or in Active Director may also be a Organizational Unit (prefixed by OU: in PaperCut NG's group list).

A common question we get is, "How do I import users from multiple Groups?" PaperCut is designed to import/sync users from a single source only. It is not possible to import users from multiple sources such as two or mores groups. To import a subset of users, you’ll need to ensure that there is a single group that contains all required users. This may involve creating a new group and adding all the users that need to be imported.

Users running Windows Active Directory however can import users from multiple groups by taking advantage of nested groups. PaperCut NG has native Active Directory integration allowing administrators to define groups by nesting other groups. To import users from multiple groups:

If for technical reasons it is not possible to create a new group for synchronization then consider applying for a license exception, which will allow you to import more users into PaperCut than your license allows you to track.

See also

• PaperCut and Active Directory
• Importing users from multiple domains
• Apply for a license exception

Categories: Domains / Directories

Keywords: multiple groups, OU, org unit, user importing