Knowledge Base

What is PaperCut Software's refund policy?

PaperCut Software makes its software available for testing and evaluation prior to purchase. Payment is not required until the software is operational and running on your network/computers. In the event of unforeseen circumstances, PaperCut Software will refund the full value of the purchase less administrative fees such as bank fees and credit-card processing fees such to the following conditions:

  • Refund request made within 60 days of payment.
  • The PaperCut Support Team has had the opportunity to resolve any technical difficulties.

PaperCut Software is very proud of the support and quality of their software. Since 1999, only one refund has been requested and this was due to language difficulties and the problem with providing quality support in this country.

Categories: Sales

Page last modified on August 03, 2008, at 09:42 PM