Knowledge Base

Under certain, rare circumstances a customer may wish to ignore a username. A better option in most cases for restricting the users imported into PaperCut is to use a Group or Organizational Unit (OU) in your directory source as described here: User and Group Synchronization

You may want to ignore a user for one of the following reasons.

• System accounts used in batch printing
• System accounts that will never print and hence should not appear in reports (e.g. the sever server www account)
• Special users who should not be tracked (e.g. "the boss")

Ignoring a single user can be done by adding the username to the PaperCut Config Key: user-source.ignored-users

The list of user names is a simple comma separated list of values.

Use of the Config Editor is explained here in the PaperCut Manual

By adding a username to this list, all print jobs, copy jobs and authentication requests by that user will be ignored.

By default PaperCut ignores a number of standard system users. They are:

Any user starting with _ (underscore)
amavisd
appowner
appserver
ard
atsserver
backup
bin
calendar
clamav
cvs
cyrus
cyrusimap
daemon
devdocs
eppc
games
installer
jabber
lp
mail
mailman
man
mcxalr
mdnsresponder
mysql
news
nobody
pcastagent
pcastserver
postfix
proxy
qtss
sandbox
securityagent
serialnumberd
spotlight
sshd
svn
sys
teamsserver
tokend
unknown
update_sharing
uucp
windowserver
www
www-data
xgridagent
gridcontroll

Categories: Users

Keywords: ignored, missing user, missing users

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