Knowledge Base

To uniquely identify a print queue PaperCut uses a combination of the hostname the printer is hosted on and the printer's queue name. If either of these change, for example because the server was migrated, or the printer was renamed, then PaperCut will treat the result as a new printer (the old printer will still be available along with all its logs). In some cases this is the desired behavior. In other cases it may be preferred to rename the 'old' printer to its new name so that logs and settings are maintained.

Printers may be renamed from the administration interface. Select the printer via:

Scripting Printer Renaming

Renaming a printer is also possible via the server-command scripting tool (see manual reference for PaperCut). For example to rename a printer from "oldserver\My Printer" to "newserver\My Printer", use the command:

    cd C:\Program Files\PaperCut NG\server\bin\win
    server-command rename-printer oldserver "My Printer" newserver "My Printer"

Note that case sensitivity can be important, so be sure to enter the printer's name exactly as it appears in the OS (and to use the queue name, not the share name).

After renaming a printer perform some test prints with the new print queue to ensure that printing is logged under the new printer entry as expected.

Note: printer renaming features were first introduced in PaperCut version 9.6

See also:

• Migrating PaperCut to a New Server - when using external database
• Migrating PaperCut to a New Server
• Changing the Server Name or IP Address

Categories: Administration

Keywords: change printer name, rename printers after migration, server hostname change

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