Knowledge Base

Deleting users from PaperCut

PaperCut's user list is a "mirror" of the underlying server or domain user list. Any new users added to the domain will appear in PaperCut (either on next user/group sync or on first-print). Any users deleted off the domain will be removed during the next synchronization if the "delete users" option is selected.

It is common in an academic environment to have to delete user accounts on mass at the end the academic year. The recommended procedure is:

1. Delete the inactive user accounts from your domain and server. Large organizations will often automate this process via scripts and lists of student enrolments.
2. During a period of low system activity, perform a backup of the system. With PaperCut NG, this can be performed via the Options->Backup area as documented in detail here. Deleting user accounts is a destructive operation so it's always a good idea to take a backup beforehand!
3. Perform a user synchronization with the delete old users option selected.
PaperCut NG: Navigate to Options->User/Group Sync, check on the option Delete old users when synchronizing, then press Synchronize Now.
PaperCut Quota: Navigate to Options, and press the TuneUp button. When prompted, say Yes to deleting old users.
4. Take some time now to confirm that all is as expected.

Note: Deleting a user will not delete the user's print history data. All historical log data will remain.

keywords: removing users, delete, user accounts, active directory, cleanup

Categories: Users

Page last modified on October 06, 2006, at 12:43 AM