Backups and PaperCut NG

PaperCut NG has an automatic on disk backup system. It will take a live point-in-time backup once a week. More regular backups can be performed or scheduled if required. The system will create Zipped XML file containing the important account and configuration date and these files are kept for 30-days by default in the directory:

These are "on disk" backups and should not be relied upon as a complete Backup Strategy.

System Administrators should ensure a suitable backup strategy is implemented and enforced. PaperCut stores all data under the directory:

however we generally recommend backing up the whole PaperCut NG application directory.

The important data directory should be added to the overnight backup schedule. We recommend a rotation policy that provides a backup history ranging from one day to 6 months. Backups should be stored on alternate media (i.e. not on the current server's hard disk) and ideally some rotations should be archived off-site. Most organizations will already have a suitable policy and procedure for other important data and files. A suggested procedure is listed here.

Backups and PaperCut Quota and ChargeBack

PaperCut Quota will create backups of important user data and logs when either:

• A manual "Tune Up" is performed from the PaperCut Admin Console
• Any one of the event logs are cleared

These are "on disk" backups and should not be relied upon as a complete Backup Strategy.

System Administrators should ensure a suitable backup strategy is implemented and enforced. PaperCut stores all data under the directory:

This directory should be added to the overnight backup schedule. We recommend a rotation policy that provides a backup history ranging from one day to 6 months. Backups should be stored on alternate media (i.e. not on the current server's hard disk) and ideally some rotations should be archived off-site. Most organizations will already have a suitable policy and procedure for other important data and files.

Important PaperCut data is stored in *.mdb files in a Microsoft Access 2000 file format. These files may be restored at any time provided the PaperCut system services are stopped (stopped manually via Start->Settings->Control Panel->Admin Tools->Services). System administrators may also use Microsoft Access to manually inspect and merge data if required. PaperCut Software support is always happy to assist with this process.

Also see: Restoring from backup

Categories: Backups