Knowledge Base

I am trying to add some of my new printers to my Mac server. PaperCut is not picking up/seeing the new printers. What is wrong?

You'll need to re-run the script Control Printer Monitoring.command to add the new printers in PaperCut. This script is located at

There is some more information about that script in the manual here:

The reason for needing to run this script is that CUPS needs to be told to route printing traffic through PaperCut first. It's a bit inconvenient (on Windows new printers are picked up automatically), but hopefully you don't need to run it that often, and in future we'll look at ways to automate this.

Note: Control Printer Monitoring.command was named Configure CUPS.command in older versions.

Categories: Printers, Troubleshooting

Keywords: apple, osx, printer configuration wizard

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