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	<title>PaperCut Developer Blog</title>
	<link>http://www.papercut.com/blog</link>
	<description>Keep an eye on what the PaperCut developers are up to ...</description>
	<lastBuildDate>Mon, 22 Feb 2010 00:45:07 +0000</lastBuildDate>
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		<title>Customer Feedback Time!</title>
		<description><![CDATA[Welcome to the first 2010 PaperCut Vote for a Feature!
After the fantastic success we had we our last vote for a feature we&#8217;re  going for another round! Our last Vote for a Feature Survey focused on Big Ticket items. This  time we’re evaluating  the &#8220;smaller items&#8221; that can have a big impact [...]]]></description>
		<link>http://www.papercut.com/blog/jason/2010/02/22/customer-feedback-time/</link>
			</item>
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		<title>Quicker than a human&#8230; maybe even smarter than a developer!</title>
		<description><![CDATA[When I first started as an intern at PaperCut in late November I didn&#8217;t now what to expect. As I first entered head office in Melbourne, I mentally prepared myself for all the usual mundane tasks that interns are inevitably assigned to (fetching coffee being at the top of the list). Now, being almost three [...]]]></description>
		<link>http://www.papercut.com/blog/will/2010/02/10/quicker-than-a-human-maybe-even-smarter-than-a-developer/</link>
			</item>
	<item>
		<title>We&#8217;re hiring again!  This time for a developer</title>
		<description><![CDATA[Last week we released PaperCut 10.0 with the much requested &#8220;Printer Groups&#8221; feature.   But we&#8217;re not standing still.   All our developers are working hard to implement the new ideas that you&#8217;ve been asking for.   As you can see from our release history the product continues to improve with each [...]]]></description>
		<link>http://www.papercut.com/blog/matt/2010/02/02/were-hiring-again-this-time-for-a-developer/</link>
			</item>
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		<title>teamSize++</title>
		<description><![CDATA[As time goes on we increase both the number of features in our software and the number of customers using it.  Because the developers of PaperCut also provide customer support, there is a balance between the two that continues to tip towards support as the number of customers increases.  When the team starts [...]]]></description>
		<link>http://www.papercut.com/blog/tom/2009/10/09/teamsize/</link>
			</item>
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		<title>20 languages &#8211; Russian the latest</title>
		<description><![CDATA[Well done to Dennis and his team from Latvia.  PaperCut is now available in the Russian language.  This brings PaperCut now to 20 languages with a few more on the way.  This was our first language using the Cyrillic alphabet.  We had to overcome a few issues with the PDF reports, [...]]]></description>
		<link>http://www.papercut.com/blog/chris/2009/10/02/20-languages-russian-the-latest/</link>
			</item>
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		<title>Mercy Ships</title>
		<description><![CDATA[
Back in 2001 we received an order from Mercy Ships.  After an online search into “Mercy Ships” it was decided it would be a nice gesture to give them PaperCut as a donation.
How thrilled we were at PaperCut to receive a letter this week by regular post.
The letter, from Mercy Ships, was a thank [...]]]></description>
		<link>http://www.papercut.com/blog/christine/2009/08/28/mercy-ships/</link>
			</item>
	<item>
		<title>PaperCut is now set in poetry</title>
		<description><![CDATA[We were amazed a few weeks ago when a customer from Germany emailed to inquire about an upgrade from version 1.0.  Wow!  We emailed back asking them to confirm.  &#8220;Are you sure you&#8217;re running version 1?  That&#8217;s almost 10 years old!&#8221;  Sure enough the customer was correct.  They were [...]]]></description>
		<link>http://www.papercut.com/blog/chris/2009/05/08/papercut-is-now-set-in-poetry/</link>
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		<title>Developing software for the world</title>
		<description><![CDATA[Here at PaperCut we develop software that&#8217;s used in every region of the world.  Most of our customers are in USA, Canada, UK, Australia, Brazil and China.  However there are thousands of customers in more exotic locations.  We have customers located throughout the depths of Africa, the middle east, the channel islands, [...]]]></description>
		<link>http://www.papercut.com/blog/matt/2009/04/16/developing-software-for-the-world/</link>
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	<item>
		<title>Brewing Beer: Why I Started With Grain</title>
		<description><![CDATA[editor&#8217;s note:  The development team has given Tom 10/10 for his beer and has asked him to bring some more in for us all to enjoy!
The programmers here at PaperCut all write print management software for a day job, but have varied and often somewhat eccentric hobbies out of hours.  I&#8217;d like to [...]]]></description>
		<link>http://www.papercut.com/blog/tom/2009/04/07/brewing-beer-why-i-started-with-grain/</link>
			</item>
	<item>
		<title>Support feedback in real-time</title>
		<description><![CDATA[This blog post continues to focus on our support quality and builds on the graphs and analysis from my post two weeks ago.  This time however, the graphs are not static but updates in real-time!  Read on for the exciting details.
Offering good support is a balancing act &#8211; a compromise. How much developer [...]]]></description>
		<link>http://www.papercut.com/blog/chris/2009/03/27/support-feedback-in-real-time/</link>
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