PaperCutters are always about pushing the envelope and are never interested in business as usual. We therefore don’t want to spit out some lame new years resolution as we statistically know that resolution fulfilment steadily drops down through the months of the year.
Life (and software) do not reset every new years (except back in Y2K), so we shouldn’t just start setting goals for goals sake, just because the calendar has changed over. We believe that chance favours the prepared mind and improving further on what we are already doing is critical. We aim for perfection in everything that we do regardless of the timelines, so instead of making a long list of resolutions, we’ve decided to start the year by investing in the future and inviting selected students from John Monash Science School over for a week to learn what we do, and how we do things here at PaperCut, ask questions and provide a fresh perspective to our mindshare.
We’ve had the privilege of hosting Angi, Josh, Reena, and Will to spend time with us and get exposed to PaperCut’s work and culture. These bright young minds aren’t just your regular students who were randomly picked. They are awardees, rigorously selected, and sponsored by PaperCut to join the 2016 SuperComputing Conference in Salt Lake City UT.
The John Monash Science school have carefully screened students through an essay submission asking about concrete action plans on what they will do in case they win. The selection is then followed by interviews to help decide who shall be awarded a trip to the conference.
SuperComputing experience was nonetheless a great experience for the students as they were glad to report that they were absolutely jumping out of their skins while they were in the helm of super servers and cutting edge VR gadgets. And to quote Reena: “I would stay there 24/7 if I could! It’s awesome!”
While their week at PaperCut HQ as a follow up activity cannot match that level of excitement, we certainly hope the activities we arranged for them compensated in their further discovery and learning.
From creating marketing videos, to tinkering with front end website animation code, to analysing customer engagement rates and sales funnel analytics, their curious minds questioned every detail of what they have seen. Their questions have inspired us to revisit our processes and procedures and go back to basics. PaperCut has definitely benefited from having them around, and we sincerely hope that their experience with us has been worthwhile for them.
Beyond showing them agile software development processes and clean code, we hope that they were able to see our constant commitment to building closer relationships with our customers and resellers, as well as our obsession to constantly push the ante of innovation.
We also hope that they’ve thoroughly experienced our “coffee culture”, that our (good) coffee builds constructive conversations around products and services, which in turn produce better software and solutions that help customers.
So here’s to 2017, stronger relationships, awesome software, and fantastic coffee. We love that you are reading this and please don’t hesitate to reach out if we can help in any way. You’ll be surprised at how we are eager to connect.
In large organizations with many users printing, it’s easy for costs to get out of hand if unmanaged. While the ability to control printing activity can significantly cut these charges, copying costs can still become a concern.
PaperCut MF on Canon devices now supports controlled access to color features in copying. Color copying on Canon devices with AMS can be restricted by user group to help minimise unnecessary color usage and reduce color printing and copying costs.
Existing and new Canon customers
Requires Access Management System (AMS)
Find out more about PaperCut MF for Canon in the embedded manuals on the Portal or the Canon Tour Page.
Prevent jobs from being released to a printer reporting an error
When a printer is in error, confusion and concern can soon follow; print jobs can get lost and refunds might be needed. The support implications can quickly escalate in a busy environment with the need to deal with frustrated users on top of resolving the printer error.
PaperCut NG / MF gives administrators the ability to choose whether or not they want to allow users to release jobs to printers reporting an error, alleviating user concern and reducing administrators’ reactive work created by a printer in error.
A consistent alert is presented across all web-based Release Stations and Standard Release Stations with PaperCut NG, with PaperCut MF extending this feature to supported MFD Release Stations. This alert provides users with the information they need to be able to choose to either release to an alternative printer in a Find-Me environment, resolve the printer error, or simply come back later.
Benefits for customers
Error awareness – Notifies users of device errors and creates alerts in the PaperCut Admin web interface for SysAdmins.
Reduced reactive work – limits print jobs released to a device in error, reducing the queue of stuck print jobs and possible refunds along with alleviating user confusion.
Consistency – The same error message format is shown on the Release Station, no matter what brand of device.
Configurability – Provides SysAdmins with the control to prevent users from releasing to a supported printer reporting an error. Configurable per device for in-built Print Release at the device, or for all web-based Release Stations and Standard Release Stations.
Customers who use Device Release Stations. See supported platforms below.
Larger Education and Enterprise organizations that are susceptible to busy periods.
Customers who offer printing outside of technical support hours.
View Release Notes for a list of Supported PaperCut MF devices and further details.
Taking our printer in error enhancement one step further
PaperCut MF have introduced a solution to manage print jobs released to Samsung devices reporting a hardware fault error. Not only are users presented with an alert at the Release Station prior to releasing their print job, but with PaperCut 16.4 and Samsung Job Purge, users are provided a way to delete jobs that have already been released to a device that is reporting a hardware fault.
You can now configure the start day or date for your weekly, fortnightly, monthly, quarterly, and yearly scheduled reporting periods, using a set of new config keys. The Reports > Schedule / Email Reports page displays the date on which the next report will run.
Nick and Patti at ITS. Chris and Julie at PaperCut. All 4 have had pie in their face, and now it’s your turn!
In honor of the recent passing of a member of our Authorized Solution Center family, Alexandre Barbuat from Bluemega, we’re Standing up to Cancer and taking on the “Pie Face Challenge.”
Our Authorized Solution Centers are an extension of PaperCut in your region. They represent PaperCut MF around the world. Fully trained and certified, they offer customized solutions, configuration, installation and support and are experts at any brands across your printing environment.
At PaperCut, we want to support the people that support us. Our partners in the PaperCut ecosystem provide you with dedication application development, local sales, support and market knowledge. It’s our turn to show support back.
So, if you’ve ever wanted to throw a pie at your leaders, do it for a great cause! Get behind the Pie Face Challenge, like ITS and PaperCut and, hey we would love to share your video!
How it works
Nominate a leader or leaders in your business who you want to see Pie Faced! Set up a ticket collection and sell them to your teams. Nominate a time for the challenge, draw out ticket/s, and the lucky person/people drawn will get to throw a pie! The more you buy, the more chance you have of being drawn out to throw a pie!
PaperCut Melbourne are donating to Australian Cancer Research Foundation. Nominate a cancer charity in your country worthy of such a challenge. Stand up to Cancer have registered charities in the USA and UK.
And a tip for the making up the pies, just do it yourself. Make it tasty with ready made whipped cream in a pie dish! Simple!
And, don’t forget to share your videos with us on YouTube! Send to firstname.lastname@example.org or link to us on social.